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Tradex Insurance Reviews

2.8 Rating 184 Reviews

47 %

of reviewers recommend Tradex Insurance

Company Reviews

2.8

Based on 184 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“by finally sorting out the messy issue of having two different policy numbers and the MID not accepting or recognising the new policy numbers also trying to get through to your office during this period was nigh on impossible I am pleased to say though that normal service has resumed!!! and you are back to being easily accessible I look forward to growing our account with you in the new year”

Posted 6 years ago

“Frankie White was extremely helpful when I eventually managed to get through to your office, not being aware or informed that you had moved offices and a new telephone number was in operation. Generally slow response to emails which we hope will improve. Thank you for your help Frankie.”

Posted 6 years ago

“Matt Maynard is always happy to help, never any problem too big. He is consistent and reliable and always gets back to you. I would most definitely choose Matt to contact when I need help. Sophie@Think”

Posted 6 years ago

“knowledgeable and helpful staff when dealing with the renewal of my policy, documentation received efficiently, overall very pleased with the service I received and would definitely recommend to friends/family.”

Posted 6 years ago

“I have dealt with Tradex for a number of Years and they have been one of my go to insurers, especially if you need that flexibility that most Motor Traders need. they have helped with Risk for Scrap, up to 44 ton trucks and even £100,000 Aston Martins. I have built up a good relationship with most of their team of experienced underwriters who have got me out of a hole with their Sensible underwriting. A special mention to Matt Maynard whom has helped me with some very complex risks and has bent over backwards to help me secure the business with his Quick and sensible take on underwriting. Big asset to Tradex.”

Posted 6 years ago

“Employed as a broker for 20 years, Self employed as a broker for 2 years. Tradex have 40% of my book of motor trade business. Most of that is all down to Matt Maynard. He turns the quotes around quickly, always helps with queries and goes the extra mile. A true credit and asset to the company. Above and beyond the call of duty!”

Posted 6 years ago

“The team at Tradex and in particular Matt Maynard always go the extra mile in order to help you place your business. Relations are key to them as a business partner and the close links we have with Matt open up doors for other products.”

Posted 6 years ago

“Got thought fairly promptly and my awkward query was sorted out over the phone.”

Posted 6 years ago

“Ian Jolly consistently goes above and beyond the call of duty for me and always delivers on his promises. He is very knowledgeable in all aspects and on the very rare occasion that he doesn't know he will find out. I cannot praise him enough!”

Posted 6 years ago

“"" too expensive very bad customer service . unreliable!!”

Posted 6 years ago

“A quick and easy process and a competitive premium for our 2 car household. I would definitely recommend!”

Posted 6 years ago

“Forever putting premiums up terrible customer service one year traders policy £3000 on renewal £20,000 hadent even claimed .”

Posted 6 years ago

“Update of mid takes an eternity to sort out. Their system is flawed and I have been stopped by the police for no insurance as the database shows as uninsured. Have to carry my policy around to prove insurance.”

Posted 6 years ago

“It is impossible to contact them via the telephone, you are left on hold for at least 20 minutes whatever the time of day you call. To make an update to your policy online submitting the details they request does not work. I will definitely not renew with them”

Posted 6 years ago

“very rude,waste of time.”

Posted 6 years ago

“Tradex exploits there customers I was insured with them for a year and when it came to renewing my policy they increased it by nearly £2000 For know reason at all never made a claim or any acedents. They gave no reasons .”

Posted 6 years ago

“The only thing that made me happy was dealing with Ian Jolly, he was the only member of staff that I felt at ease with and he actually dealt with my enquire very professionally. I had serious concerns before I called Tradex as I knew the reputation was not very good. Ian quoted me for a homefleet client as was very competent. Ian Jolly is a credit to Tradex and I will be asking for Ian anytime I call.”

Posted 6 years ago

“Easy to work with, competitive premiums and a good customer care service should you need to call upon them. I would highly recommend Tradex Insurance”

Posted 6 years ago

“I have started to buy and sell a few cars from home and was unsure on what cover I needed. The Tradex policy gave me everything I needed to enable to try out my new venture”

Posted 6 years ago

“I want insures”

Posted 6 years ago

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Tradex Insurance is rated 2.8 based on 184 reviews