Tradex Insurance Reviews

Name: Tradex Insurance
Address: 100 Kings Road, Brentwood, Essex
Rating: 3.04

3.0 Rating 171 Reviews

52 %

of reviewers recommend Tradex Insurance

Company Reviews

Metrics

Info

3.0

Based on 171 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Documents Delivered On-time	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.5 out of 5

About Tradex Insurance:

At Tradex Insurance Services, a trading name of Clegg Gifford & Co Limited, we provide insurance solutions for the UK motor trade industry.

With a client-first approach and extensive experience, we’re here to meet your needs.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, reach out to us at complaints@cginsurance.com —we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Generally I am very happy with service but specifically Rebecca she is very helpful”

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Posted 8 months ago

Hi Imal, Thank you for your fantastic review! We’re thrilled you had a great experience with our colleauges. If you ever need further assistance, feel free to contact us. We look forward to hearing from you again!

Posted 8 months ago

“Initially I was having issues with my renewal and was in an extremely stressful situation. When I made contact with Rebecca her telephone manner had a calming effect on my state of mind. Guiding me through a complex situation with confidence and a sound knowledge of customer care truly 100 % an asset to your company”

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Posted 8 months ago

Hi Preston, Thank you for your fantastic review! We’re thrilled you had a great experience with our colleague. If you ever need further assistance, feel free to contact us. We look forward to hearing from you again.

Posted 8 months ago

“I cannot empathize enough how much Rebecca Peryer helped me in a way that was far above 5 star. I was extremely stressed about my renewal. Her telephone manner completely reversed my anxiety. Superb customer service.. thank you Rebecca.”

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Posted 8 months ago

Hi Preston, Thank you for your wonderful review! We're so glad to hear that our colleague provided you with the support and reassurance you needed. We pride ourselves on offering exceptional customer service, and it's great to know that we exceeded your expectations. If there's anything more we can do for you, please don't hesitate to reach out.

Posted 8 months ago

“Customer service from Rebecca was outstanding in patience and reassurance in what to me was an extremely difficult and stressful time. Should really rate 10 Star.”

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Posted 8 months ago

“I like tradex company”

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Posted 1 year ago

“I found the staff at Tradex Insurance very professional and helpful and quick to respond regarding an issue I had, which has now been finally sorted. Whilst not wishing to trying to show any favoritism to any particular individual, I would like to give a special mention to Joanne Slater for all her help and assistance ! Thank You !”

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Posted 3 years ago

“We deal with Vic Hughes for our commercial vehicle policy. He has sourced us a policy that is both cost effective, and flexible for our growing business. Very happy, would not hesitate to recommend”

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Posted 3 years ago

“Reasonable price”

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Posted 3 years ago

“Rebbeca did excellent job thanks”

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Posted 4 years ago

“Vic was very helpful and informative and friendly”

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Posted 4 years ago

“Easy and quick serve”

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Posted 4 years ago

“Lorna from Aberdeen great help as always”

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Posted 4 years ago

“They are verry good on price and services! Great!!”

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Posted 4 years ago

“My insurance is due gor renewal next month up to now i have had no problems atall always helpful on the phone i dont get these bad reviews because i ainy had no trouble atall ?? Good insurance company hope i havent spoke to soon!!”

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Posted 4 years ago

“Very helpful, on the ball to give you a good deal on your taxi insurance.”

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Posted 4 years ago

“Just renewed taxi insurance..... lorna was very helpful”

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Posted 4 years ago

“Just renewed my policy for the 19th year as a London Taxi driver with Clegg Gifford and as always Joanne Slater sorted it in her usual efficient manner - thanks Joanne. Also like to thank Sherrie Anderson and Kelly Kendall for their assistance in the renewal. I have had a few claims over the 19 years and have never encountered a problem with the claims process and hopefully won’t have to use it in the future ! Reminder to renew was sent well in advance and documents emailed to me immediately.”

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Posted 4 years ago

“No not happy at all were victims of a crime by a third party to therd own vehicle whuch set our vehicle on fire being parked next to there's yet we were penslised for it loosing 2 years no claims bonus plus our premium being doubled having been insured for 35 years nrver having onr single claim against or us or vice versa Yet tradex havd failed to chase after the perpetrator for the costs which they have had 6 months to do so we are disgusted in Tradex to say the least”

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Posted 4 years ago

“Very helpful, on the ball to give you a good deal on your taxi insurance. An all round nice experience”

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Posted 4 years ago

“I have been a taxi driver for 37 years and for many of them Lorna Wallace has been my go to person. I can honestly say that Lorna has always been very professional, knowledgeable and so friendly. Just a really nice lady who always gives her best to you. Never let me down. Thanks for everything Lorna. 👍❤️”

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Posted 4 years ago

Tradex Insurance is rated 3.0 based on 171 reviews