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Tradex Insurance Reviews

2.8 Rating 186 Reviews

46 %

of reviewers recommend Tradex Insurance

Company Reviews

2.8

Based on 186 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brian Whitton in Accounts is an outstanding character. He is very proactive and assertive - always responds to any queries and resolves matters with simplicity. He is very part of our growing business and undertands OUR business, the charm, the charisma and integity we would all at our business rate BRIAN as the number 1 HERO at Tradex. Keep up the GOOD work Brian, the whole nation is watching you on TV, where's Brian?”

Posted 8 years ago

“Competitive price for multi-car policy. Unfortunately after a break-in at our house our car was stolen (and recovered by police). The claims process with Tradex was smooth, staff helpful and quick-turnaround for the fixes to damage on the car at our local main dealer really helped minimise the stress of the whole situation.”

Posted 8 years ago

“Easy friendly company to deal with and nothing is too much trouble.. Effectively wrote a specific policy for me.”

Posted 8 years ago

“My most recent experience was very positive - the case on which the handler expertly dealt with had a few complex questions. The service I received and the attitude which I was dealt with was exemplary.”

Posted 8 years ago

“Service and flexibility improved markedly over last 6 months or so, minor moan is that we still cannot see what is listed on the MID via the website. New business and renewal rates seem fair at the moment. A pre renewal phone call from u/w 3/4 days prior to renewal to try & help secure always a good idea or just give us 5% flexibility if we need it? Certainly your main competitors service is still poor, whilst you provide a product that clients need, like & is competitive then we shall continue to support you as best we can. Thank you and kind regards. Colin Wilkinson Alfreton Insurance Services”

Posted 8 years ago

“Very good prices and they are always so helpful”

Posted 8 years ago

“Whenever I call Tradex, which is quite often, I do have dealings with the existing team, the sales team and the direct debit team, everyone is always helpful and friendly. Even though occasionally there may be problems with mutual client's, they are always resolved. I always have a friendly, polite conversation with everyone I speak to at Tradex. A pleasure.”

Posted 9 years ago

“Tradex are a versatile and accomodating insurer. Their approach is to underwrite risks for the broker whilst maximising support which ensures healthy growth and therefore providing further opportunities for our brokerage. The team are knoweldgable, helpful and a pleasure to deal with. kind regards Martyn Brooks Broadsure Direct”

Posted 9 years ago

“As insurance brokers with over 25 years of experience in the personal lines trade we use Tradex to place our unusual, distressed and/or difficult to place business. This type of relationship has helped us to stay in business, as trying to compete with direct insurers and aggregators on standard personal lines business would be almost impossible. We have known our point of contact, Dave Pointer for many years and the service we receive from him is first class, and unusual in today's climate. It is rare to be able to build up a business relationship with individual underwriters. He views each risk on its own merits (usually demerits!) and quotes accordingly. Over the past few years our account with Tradex has grown significantly and we see no reason why it shouldn't continue to grow for years to come.”

Posted 9 years ago

“User-Friendly, Simply but effective layout. Automatic vehicle registration recognition makes life a lot easier when setting up new policies. Works fine on every browser.”

Posted 9 years ago

“Wasn't sure how to proceed with a query spoke to Frankie White who was very helpful and managed to help me get it sorted very quickly and efficiently. Very happy with the service.”

Posted 5 years ago

“Premiums are always competitive and they place risk's which most markets can't offer.”

Posted 6 years ago

“Documents arrived promptly which helps us run a slick business.”

Posted 6 years ago

“Been waiting over a week for a response quotes and requests sent to you to comeback to myself. Telephone and got through to Frankie White who ran the quotes through over the phone, very helpful and polite. All your agents should take after him as his is the best service i have received to date and also the reason 4star has been given by myself. Frankie you a *STAR* buddy keep up the good work.”

Posted 6 years ago

“I have started to buy and sell a few cars from home and was unsure on what cover I needed. The Tradex policy gave me everything I needed to enable to try out my new venture”

Posted 6 years ago

“I view has always been supportive despite what others say. They provide products no one else does and we have always had a very good relationship.”

Posted 8 years ago

“Generally easy to use, with most things you want to find in a logical place. Only problem I have found is trying to download forms. They are not where you think they should be.”

Posted 9 years ago

“Products and service are very good.”

Posted 9 years ago

“Tradex are flexable and offer cover for the unsual, the put a premium to most. The only issue is the turn around on quotes being to long!”

Posted 9 years ago

“Tradex Will consider you even if you are a square peg in a round hole.”

Posted 9 years ago

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Tradex Insurance is rated 2.8 based on 186 reviews