Trade Wetrooms Reviews

Name: Trade Wetrooms
Address: 17 Blacklands Way, 17 Blacklands Way, Abingdon
Rating: 4.40

4.4 Rating 1,797 Reviews

85 %

of reviewers recommend Trade Wetrooms

Company Reviews

Metrics

Info

4.4

Based on 1,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Trade Wetrooms:

Trade price wet rooms, everything you need for DIY wet room projects, Nationwide Next day delivery, Order Online or Call our Wet Room Specialists!

Visit Website

Phone:

01235 608 843

Email:

customer.services@tradewetrooms.com

Location:

17 Blacklands Way,
17 Blacklands Way
Abingdon
OX14 1DY

Write Your review

Tell us how Trade Wetrooms made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trade Wetrooms 5 star review on 15th July 2024

Peter O'Neill

Trade Wetrooms 5 star review on 9th June 2023

Raymond Faragher

Trade Wetrooms 5 star review on 15th April 2023

Kelly Willmott

Trade Wetrooms 5 star review on 10th January 2023

Stephen Derbyshire

Trade Wetrooms 5 star review on 23rd July 2022

Stephen Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looks like you sent the item out quick but not received them as i paid for next day delivery”

Helpful Report

Posted 5 years ago

“Great customer service. Had everything in a basket for another company and they had so many problems with my order. Could not give me the answers. So swopped the basket over to yourselves and had my answers within 10 mins even went through making sure no hold ups and everything in stock. Then ordered and here within 2 working days - very impressed. Not checked it yet but I know you are available people to speak to and not just a website with no 'real' people ready to help. So would highly recommend. Oh and saved £200 on the other company and your customer service had more knowledge.”

Helpful Report

Posted 5 years ago

“Impey WaterGuard wet room system. Fantastic price, so easy to install, (diy) quick delivery and very well packaged. Thanks.”

Helpful Report

Posted 5 years ago

“Quality products as described at great prices , excellent communication , easy transaction .”

Helpful Report

Posted 5 years ago

“Good quality materials and delivered promptly”

Helpful Report

Posted 5 years ago

“Best value and quick delivery”

Helpful Report

Posted 5 years ago

“Great prices and great service, items delivered promptly and as described.”

Helpful Report

Posted 5 years ago

“Delivery fast all as described perfect.”

Helpful Report

Posted 5 years ago

“really good service nice clear website, highly recommended.”

Helpful Report

Posted 5 years ago

“Great products fast delivery on two separate orders both arrived in 48 hour .Will be using again .”

Helpful Report

Posted 5 years ago

“Ordered but has not yet arrived”

Helpful Report

Posted 5 years ago

“Paid for next day delivery. Still waiting 3 days later. No updates from Trade Wetrooms. Haven’t received goods so can’t review product. Only received email asking to review service etc. If goods arrive will review then. Not giving me assurance on service so far.”

Helpful Report

Posted 5 years ago

“Good value large selection”

Helpful Report

Posted 5 years ago

“Appalling customer service ,ordered almost 700£ worth of equipment, told that it would be delivered within 48 hours last Wednesday,then after numerous calls and waiting for a return call was sent an email saying that it would not be received until Monday or possibly Tuesday.I have a plumber that is waiting to fit this kit ,and I am paying him for his time , Not a good way to treat customers in the present climate.”

Helpful Report

Posted 5 years ago

“Competitively priced tray, delivered on time (even in these covid times). No problems at all.”

Helpful Report

Posted 5 years ago

“Good service, great products, would use Trade Wetrooms again!”

Helpful Report

Posted 5 years ago

“Great service and fast delivery.”

Helpful Report

Posted 5 years ago

“Impressed with their service and their attitude. We ordered on line (on a Sunday so no staff around) a thousand pounds worth of shower panel. They wrote back on Monday pointing out that the panels are only built to order and the company who make them can’t supply until January, did we wish to rethink. We did. I contacted wetrooms. They fully understood we were unaware of a delivery delay and reimbursed our money. No stalling, no belligerence. Just good service. It was our first dealings with Wetrooms. I don’t think it will be our last.”

Helpful Report

Posted 5 years ago

“Great prices and quick delivery”

Helpful Report

Posted 5 years ago

“The communication has been terrible. You buy a shower wall and then 3 weeks later get an email to say that the payment has been processed and that they will now start making your shower wall and then you wait for another 2to 3 weeks to get it. We had to get an exchange because one of the shower walls was cut by mistake and we had to pay for the new one and then wait for the courier to get the one to be returned and we are still waiting for our refund. I will never use this company again. They owe us £291.”

Helpful Report

Posted 5 years ago

Trade Wetrooms is rated 4.4 based on 1,797 reviews