Trade Wetrooms Reviews

Name: Trade Wetrooms
Address: 17 Blacklands Way, 17 Blacklands Way, Abingdon
Rating: 4.43

4.4 Rating 1,735 Reviews

86 %

of reviewers recommend Trade Wetrooms

Company Reviews

Metrics

Info

4.4

Based on 1,735 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Trade Wetrooms:

Trade price wet rooms, everything you need for DIY wet room projects, Nationwide Next day delivery, Order Online or Call our Wet Room Specialists!

Visit Website

Phone:

01235 608 843

Email:

customer.services@tradewetrooms.com

Location:

17 Blacklands Way,
17 Blacklands Way
Abingdon
OX14 1DY

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Trade Wetrooms 5 star review on 15th July 2024

Peter O'Neill

Trade Wetrooms 5 star review on 9th June 2023

Raymond Faragher

Trade Wetrooms 5 star review on 15th April 2023

Kelly Willmott

Trade Wetrooms 5 star review on 10th January 2023

Stephen Derbyshire

Trade Wetrooms 5 star review on 23rd July 2022

Stephen Derbyshire

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service and prompt delivery”

Helpful Report

Posted 8 years ago

“Delivery as stated and am very pleased with the product very curtious on the phone overall a pleasure to do business with”

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Posted 8 years ago

Thank you Simon Hope to hear from you again soon. Best Wishes Trade Wetrooms

Posted 8 years ago

“Easy to order. Prompt delivery.”

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Posted 8 years ago

“I bought a trade ex wetroom tray and classic grate. I was told this was for tiles. The waste is for vinyl floors. The tile adapter needed is not supplied. I have a useless product that has cost me a lot of money.”

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Posted 8 years ago

“Easy payment & fast delivery just before Xmas so I could get my job finished.”

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Posted 8 years ago

“The service and speed of delivery was absolutely excellent. So why did we give it a terrible report? Very simple; it all come down to the delivery driver. He woke us up at 7am! His manner was a disgrace, when asked why he was delivering to a private house so early, there was no apology, just rude and off hand. His response was simple, “You don’t want the delivery I’ll take it away then.” At which point he turned and began walking away. My wife was so concerned thinking I was going to be attacked she called to shut the door quickly. It does not matter how low the price is or how quick the service is I would not consider placing an order with this company again. I did email comment and complaint to then but I had no response.”

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Posted 8 years ago

“Helpful on the phone. Ordered Monday after 3pm. One parcel delivered Wednesday; the other Thursday. Happy with quality and service. Would use again.”

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Posted 8 years ago

Thank you very much. We hope to hear from you again soon. Best Wishes Trade Wetrooms

Posted 8 years ago

“I was looking for a reasonably priced shower screen for my new wetroom and found that at Trade Wetrooms.”

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Posted 8 years ago

“I was looking for a reasonably priced wetroom shower screen and on the recommendation of my builder I found that at Trade Wetrooms.”

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Posted 8 years ago

Hello Susan Thank you for your feedback, much appreciated. Please send us in some imagery, we would love to see the end result. Best Wishes Trade Wetrooms

Posted 8 years ago

“I can't fault Trade Wetrooms' service. They helped me with a query before ordering, the ordering process was simple and they delivered on the day I requested.”

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Posted 8 years ago

Thank you for your feedback, Much Appreciated. Have a lovely Christmas. Best Wishes Trade Wetrooms

Posted 8 years ago

“Good price and next day delivery. No fuss website with plenty of information on the products.”

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Posted 8 years ago

Hello David Thank you for your feedback, much appreciated. Have a lovely Christmas. Best Wishes Trade Wetrooms

Posted 8 years ago

“Easy trasaction, fast delivery, product as described - Thank you!”

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Posted 8 years ago

“Had what I wanted in stock with quick delivery”

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Posted 8 years ago

“Fabulous product, straight forward to fit. Now tiled in looks fab. Couldn't believe how fast it arrived following the order.”

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Posted 8 years ago

Hello Luke Thank you for your feedback, I'm glad to hear it, please send us in some Pictures, we would love to see. Best Wishes Trade Wetrooms

Posted 8 years ago

“Ordered on Wednesday but got call on Thursday that is out of stock so they offer replacement with Advertised Next Day Delivery and nothing on Friday not even an email about delay, no tracking possible.”

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Posted 8 years ago

“Good advice on the purchase and prompt delivery of the items.”

Helpful Report

Posted 8 years ago

“Good service until something arrives damaged. What a palaver to get it returned. Two very large items both damaged. I had to to do the phoning to try and sort it out as the returns dept. was very busy. I suggested that we could still use the items in exchange for a couple of packs of sealant as compensation but no that could not be ‘authorised’, so with huge inconvenience had to arrange an exchange. My rating is based on customer after sales.”

Helpful Report

Posted 8 years ago

“Buying off the website was simple and straightforward and I liked the options they recommend alongside the wetroom tray so I can buy everything in one place. However, I placed the order on a Wednesday evening so was expecting everything by Friday. My builders were coming that day as well so perfect fit. Unfortunately only 2/3 out of the order turned up. The most important thing...the tray didn’t arrive until Monday. I do think it is an isolated case, but a little annoying as I had to chase up and it also pushed all my timings out of line”

Helpful Report

Posted 8 years ago

Hello Thank you for your feedback, we are sorry that only part of your order arrived on the allocated date, unfortunately, on occasions, this can occur, however, we have taken this into account and we will aim to improve this so this does not happen again. Apologies again for any inconvenience caused. Best Wishes Tradewetrooms

Posted 8 years ago

“We ordered a 1200 by 900mm wet room tray on a Tuesday for next day delivery. Having placed the order on that basis we were advised that it couldn't be delivered until the Thursday. Fair enough, we waited in all Thursday to be advised that there was a problem but it could be delivered Saturday. Again we changed plans and waited in only for nothing to arrive. It finally arrived on the Monday 5 days after planned. The tray is as described and came with all the accessories. It will be installed later this week and we'll see how we get on. They are a genuine firm, but in our case unable to meet their promises on delivery.”

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Posted 8 years ago

Hello Mark Thank you for your feedback, much appreciated, upon looking at your order i can see that this item was out of stock, we were expecting the stock to arrive the next day, for delivery for you on Thursday, however, unfortunately, we were let down by the delivery and it arrived later than expected. Apologies for this. Best wishes tradewetrooms

Posted 8 years ago

“Good prices, communication and quick delivery”

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Posted 8 years ago

Trade Wetrooms is rated 4.4 based on 1,735 reviews