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Trade Wetrooms Reviews

4.4 Rating 1,766 Reviews
86 %
of reviewers recommend Trade Wetrooms
Company Reviews Metrics Info
4.4
Based on 1,766 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Trade Wetrooms Reviews

About Trade Wetrooms:

Trade price wet rooms, everything you need for DIY wet room projects, Nationwide Next day delivery, Order Online or Call our Wet Room Specialists!

Visit Website

Phone:

01235 608 843

Email:

customer.services@tradewetrooms.com

Location:

17 Blacklands Way,
17 Blacklands Way
Abingdon
OX14 1DY

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Wilfred Ablard
Verified Buyer
“Good helpline. It comes quick. Dont like the glass delivery agent they use. Yo get a dodgy text " Good morning your order is on way .Will be deliver today between 9:00am and 12:30pm Thx if is any problem please ring this no " Perfect scam to get people to ring a premium rate no. It should have what is being delivered From whom. Name of delivery agent. The driver did a good job of getting the glass in to the house with help from my wife.”
Helpful Report
Posted 5 years ago
Greg Telford
Verified Buyer
“Placed order at 11:30am Wednesday with next day delivery (£26). Item didn’t arrive until 5pm Friday meaning the job was on hold. Was offered a discount for the delivery but this still hasn’t been revived yet.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“No hassle quick delivery”
Helpful Report
Posted 5 years ago
Douglas Nicholls
Verified Buyer
“Fantastic service delivered quicker than expected. Would have liked a bit more notification of when the goods were shipped.”
Helpful Report
Posted 5 years ago
Callum Sutton
Verified Buyer
“Emailing and ordering was very easy, but the delivery is very strange, I ordered 3 items, 1 hasn't arrived as yet and the other two came on two different day's even tho I ordered them at the same time.”
Helpful Report
Posted 5 years ago
David Sutton
Verified Buyer
“Customer service very good”
Helpful Report
Posted 5 years ago
James Mclaughlin
Verified Buyer
“Order came bang on time will definitely use you again as my supplier is starting to become very unreliable”
Helpful Report
Posted 5 years ago
Stephen Arbuthnot
Verified Buyer
“Great price and very fast delivery. I ordered on a Wednesday at 3pm. I was suspicious whether the item would be in stock and delivered quickly, so I called to to ask about it. They answered quickly (even during COVID times) and said it might arrive Friday, but more than likely Monday. It arrived Friday morning. My only complaint (if that), is that I did not get any notification in advance that it would be delivered Friday. Luckily I was home.”
Helpful Report
Posted 5 years ago
Adrian Brewer
Verified Buyer
“Rating is based on fact that I ordered the item on Tuesday Morning and was not informed until after payment that the item was not in stock and due in on Thursday. I have received no new information as to when I can expect to receive it. Had I known at the time that it was not in stock I would have either ordered an alternative item or got what I needed from another supplier. I cant really comment on some of the questions below as I have not yet received the goods”
Helpful Report
Posted 5 years ago
Daniel Joseph
Verified Buyer
“Customer service was my best experience, great team fast delivery”
Helpful Report
Posted 5 years ago
Chris Shearing
Verified Buyer
“Customer services is good and the sale teams but they do need to sort out the way there supplier ships there Nuance boards as had three now damaged”
Helpful Report
Posted 5 years ago
Wayne Benjamin
Verified Buyer
“Struggled to get through on phone but were coming to end of covid lockdown,I order was deleriverd promptly so cant complain”
Helpful Report
Posted 5 years ago
Nyla Khan
Verified Buyer
“Great value for money and super fast delivery - couldn’t ask for more!”
Helpful Report
Posted 5 years ago
Jon Harris
Verified Buyer
“Trade Wetrooms (TW) came to my rescue and saved the day after being let down by another supplier, weeks of waiting and numerous failed deliveries, Telephoned TW, very helpful ordered online, easy, quick, painless and delivered within two days! Outstanding.., I’ll being using Trade Wetrooms in future 👍”
Helpful Report
Posted 5 years ago
GURU KIRAN BANGALORE VENKATESH
Verified Buyer
“I missed a product on order placed and when called they were very helpful to add the product on the previously placed order. The delivery time of the products where very quick and my plumber indicates its topQuality”
Helpful Report
Posted 5 years ago
Tony Dinning
Verified Buyer
“Ordered some flooring for next day delivery paid the amount in full order got processed and went through no problem Then got an email 4 hours later to say it will be with us in around 4 weeks Don't understand why before you order or get the opportunity to get next day delivery does it not state”
Helpful Report
Posted 5 years ago
Stephen Gauterin
Verified Buyer
“Still not received items after paying for next day delivery 3 days later. Some parts turn up as and when so I’m not happy please don’t state next day definitely if you’re careers can’t keep up with demand as I install bathrooms and would have purchased many more items.”
Helpful Report
Posted 5 years ago
BRIAN HENSON
Verified Buyer
“This order was placed on the 24th and delivered on the 25th this is a first class service”
Helpful Report
Posted 5 years ago
Julie Jakeman
Verified Buyer
“Ordering online was relatively easy - I am hoping the items arrive in good time I have allowed 7 weeks before work starts so watch this space 🙂”
Helpful Report
Posted 5 years ago
Sandra Riddle
Verified Buyer
“Quick easy transaction. Box damaged at one end and not sealed on arrival. Hopefully panels are OK.”
Helpful Report
Posted 5 years ago
Trade Wetrooms is rated 4.4 based on 1,766 reviews
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