Trade Wetrooms Reviews

4.5 Rating 1,530 Reviews
89 %
of reviewers recommend Trade Wetrooms
4.5
Based on 1,530 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Trade Wetrooms Reviews

About Trade Wetrooms:

Trade price wet rooms, everything you need for DIY wet room projects, Nationwide Next day delivery, Order Online or Call our Wet Room Specialists!

Visit Website

Phone:

01235 608 843

Email:

customer.services@tradewetrooms.com

Location:

17 Blacklands Way,
17 Blacklands Way
Abingdon
OX14 1DY

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Got a good price for the two items that I ordered but both of them weren't delivered initially and I had to contact TW to check on why one item hadn't been delivered. No-one got back to me but I received the second item a couple of days later. So their customer communications needs improving!
Helpful Report
Posted 3 years ago
Very good service and advise. Highly recommend.
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Posted 3 years ago
I like the quick service but had a problem as I had ordered a Wet room former and used the configuration tool to add drain and ss cover. I also order a couple of extra pre-formed corner and a waterproofing kit. I paid for them. The initial delivery Included the Wet room former and the extra waterproofing kit. But the drain kit and cover was missing. I checked my order and they where not listed so I thought I was a numpty and re-ordered them. Only to find I got delivery of two the following day. I now have an extra drain and Slimmed down some pounds.
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Posted 3 years ago
Ordered but has not yet arrived
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Posted 3 years ago
Competitively priced tray, delivered on time (even in these covid times). No problems at all.
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Posted 3 years ago
easy to use website and good comms
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Posted 3 years ago
Fast delivery and good stock. Not fitted yet but good purchase trail
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Posted 3 years ago
Arrived on time, looks good , not used yet, job for the weekend Delivery man - no mask, didnt know what part to deliver, left it outside in the rain. -not recommended as a delivery driver
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Posted 3 years ago
Prompt and efficient service. Recommendation from our builder. I was not prepared for next day delivery, you certainly came up trumps. Also, I spoke with your staff who were polite and very helpful. Many thanks.
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Posted 3 years ago
Great easy to use website and technical advise, I did pay for next day delivery (weds) still didn’t have it by 4pm when I left work Friday, although your Helpful team did chase it up and it was With the courier and imminent for delivery
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Posted 3 years ago
Good quality of materials - great price a speedy delivery when in stock
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Posted 3 years ago
We got the items delivered very promptly.
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Posted 3 years ago
As usual, they’ve not let me down. Although I would have appreciated notice of when the delivery was happening. It said upto 7 days but it just turned up after 3 days without notification of any kind. Good job I was at the delivery address.
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Posted 3 years ago
Excellent delivery time, web site a bit sticky.
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Posted 3 years ago
Good helpline. It comes quick. Dont like the glass delivery agent they use. Yo get a dodgy text " Good morning your order is on way .Will be deliver today between 9:00am and 12:30pm Thx if is any problem please ring this no " Perfect scam to get people to ring a premium rate no. It should have what is being delivered From whom. Name of delivery agent. The driver did a good job of getting the glass in to the house with help from my wife.
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Posted 3 years ago
Prompt delivery but had to pay for it as it was bulky. Many Thanks
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Posted 3 years ago
Delivery service very quick, unfortunately no advance text or e-mail before delivery but my parcel arrived next day so no complaints. The website was a little confusing with the "build your wetroom here" feature, but after phoning the helpline the build feature was explained to me. I would definitely use Trade Wetrooms again.
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Posted 3 years ago
The shower tray arrived very quick. Just needs fitting now.
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Posted 3 years ago
Products as described and timely delivery.
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Posted 3 years ago
Quick to deliver what they could deliver, but website didn't say what was not available. So I ordered then had to get a refund.
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Posted 3 years ago
Trade Wetrooms is rated 4.5 based on 1,530 reviews