Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,208 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,208 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 11th October 2025

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product promptly delivered and well packaged for a very reasonable price. It looks fantastic now fitted.”

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Posted 2 years ago

We are delighted that you're so pleased with your purchase Jane. Thank you very much for the positive review and excellent feedback!

Posted 2 years ago

“Great radiator arrived two days after ordering, installed a week later, looks great works perfectly. Fantastic addition to our kitchen”

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Posted 2 years ago

That is wonderful to hear David, so pleased you are happy with the goods. Thank you for your positive review.

Posted 2 years ago

“Not put rad on yet but looks good delivery good no problems at the moment”

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Posted 2 years ago

Glad you're happy with your purchase Dennis, thank you for shopping with us.

Posted 2 years ago

“Fast and efficient service and a good price for an excellent radiator”

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Posted 2 years ago

Thank you for your wonderful feedback Vivien. We are so pleased you ere happy with the service and your new radiator. Thank you for shopping with us.

Posted 2 years ago

“Always use these guys; great products at great prices delivered promptly. Can't ask for any more than that”

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Posted 2 years ago

That’s amazing to hear and very much appreciated Stewart. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Been waiting for my refund over a week they are more interested on sale then dealing with problems”

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Posted 2 years ago

Thank you for your review. Having checked your order I can see the item was returned as you had ordered one too many, not due to any problems with the product. The item was collected from you on the 1st March and a refund was processed on the 13th March. Returns take time to come back and then be processed by the warehouse following which the refund instruction can then go through, all returns follow the same procedure.

Posted 2 years ago

“I am satisfied , everything came as I expected , at first glance the quality is quite good .”

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Posted 2 years ago

Very pleased to hear you're happy with your purchase, thank you for shopping with us.

Posted 2 years ago

“First class item, and service!”

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Posted 2 years ago

So glad to hear you were pleased with the goods and service provided. Thank you for your great feedback.

Posted 2 years ago

“Good communication”

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Posted 2 years ago

That is great to hear, thank you for the 5 star review.

Posted 2 years ago

“Beautiful radiator, just what I wanted. Excellent value and quick, easy well communicated delivery.”

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Posted 2 years ago

That is absolutely fantastic to hear, thank you for your positive feedback. We hope to welcome you back again in the future.

Posted 2 years ago

“Nice radiator. Pleased with look. Lovely and warm.”

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Posted 2 years ago

Thrilled to hear you were so please with your new radiator. Thank you for shopping with us!

Posted 2 years ago

“The product was dangerous, someone had nicked the power cable with something like a Stanley knife about 50mm from the radiator to a depth that exposed both power and neutral cores. The whitecap doesn't locate onto the bottom of the radiator. After an e-mail & pic showing damage, & 2 chasing e-mails, they dispatched a replacement element which I now have to fit, and the whitecap doesn't locate onto the bottom of the radiator. Poor”

Helpful Report

Posted 2 years ago

Apologies again that this was damaged in transit to you. Any damages must be reported directly to us which was not done in the first instance. I can see that as soon as you contacted us you received a response straight away and a replacement was dispatched the very next day. If you are having any further issues, please do not hesitate to contact the customer service team.

Posted 2 years ago

“Hard to find correct size found at trade radiators at great price”

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Posted 2 years ago

So pleased we could provide what you required Ian. Thank you very much for the 5 star review.

Posted 2 years ago

“Very efficient & quick service. Radiators arrived the following day.”

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Posted 2 years ago

So glad you were happy with the service. Thank you for the positive review, we hope to welcome you back in the future.

Posted 2 years ago

“Good product. Ideal for our needs”

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Posted 2 years ago

Glad you're happy with your purchase Vince, thank you for your 5 star review.

Posted 2 years ago

“Great prices, so easy to do business with, needed to change size of radiator, my fault, they made it so easy to do, thanks to all.”

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Posted 2 years ago

Thank you very much for the positive review, so pleased we were able to get this sorted for you. Thank you for shopping with us.

Posted 2 years ago

“Brilliant service and fast delivery, would definitely use again”

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Posted 2 years ago

That is fantastic to hear, thank you for the 5 star review. We look forward to welcoming you back next time.

Posted 2 years ago

“Only company could supply 1200rad . ordered Mon came Tues well impressed with service and helpful staff .”

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Posted 2 years ago

Wonderful to hear Andrew, glad we could supply what you needed. We hope to welcome you back in the future.

Posted 2 years ago

“I have ordered from this company a couple of times now and each time the radiators look great and arrived on time. One radiator was not in stock (which I knew when I ordered) but I was notified along the way and got the radiator when they said. The plumber has fitted them with ease. Very happy with the service from them.”

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Posted 2 years ago

Thank you so much for the positive review and your patience on the order Paul. We are so pleased you were happy with the service and hope to welcome you back in the future.

Posted 2 years ago

“Excellent service and product”

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Posted 2 years ago

Thank you for your positive review, it is much appreciated.

Posted 2 years ago

Trade Radiators is rated 4.7 based on 5,208 reviews