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Trade Radiators Reviews

4.7 Rating 5,480 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,480 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
Trade Radiators was very easy to deal with, good on-line site with all the information I needed to help me make a considered choice. The prices were very competitive, and when the order arrived (on time)I was very pleased and impressed with the quality of the products. I Will Definitely Use them Again.
Helpful Report
Posted 3 years ago
That is fantastic to hear Michael, we are so pleased you were happy with your order! Thank you very much for the positive feed back and recommendation, we look forward to welcoming you back next time.
Posted 3 years ago
Great service as always! The best prices, free and fast delivery. Well packaged and look and work great. This is the 2nd time I’ve used this company. Don’t get radiators from high street merchants, they are expensive, rust and don’t last.
Helpful Report
Posted 3 years ago
That’s amazing to hear and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! We hope to welcome you back again in the future.
Posted 3 years ago
Delighted with the service and the product
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Posted 3 years ago
We are thrilled to hear this Jane! Thank you so much for your 5 star review and positive feedback.
Posted 3 years ago
The radiators were delivered promptly, fitted and they certainly look good. I would recommend them to friends.
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Posted 3 years ago
Glad you're happy with your purchase Christine! Thank you for your positive review.
Posted 3 years ago
Excellent sevice,fast delivery,quality product,what more do you want
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Posted 3 years ago
We are delighted that you're so pleased with your purchase and the service Neil, thank you for choosing Trade Radiators.
Posted 3 years ago
Received as expected, would highly recommend
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Posted 3 years ago
Fantastic, thank you! The positive review and recommendation is much appreciated.
Posted 3 years ago
Delivery dates well communicated, goods arrived in excellent condition.
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Posted 3 years ago
Thank you very much for your positive review, it is much appreciated.
Posted 3 years ago
Chased my order on working day 7. Was advised that the order was ready for dispatch and that the courier would be in touch to arrange delivery over the next few days. Politely requested that if the courier had the goods then it would help me co-ordinate with the plumber if they could call back that day to arrange delivery within SLA. The operator said she would request that but could not guarantee it. I was disappointed by the lack of care and the 'hand off' of responsbility to another party when in fact my purchase was with Trade Radiators and not the courier. I have used Trade Radiators before and rated the products (hence my return custom) but in this case, a simple request has been handled poorly, when in fact it could have given me a much better customer experience with very little extra effort. In summary, good products but Trade Radiators' customer care seems to end when the order is handed over to the courier.
Helpful Report
Posted 3 years ago
Really sorry about that Steven, some couriers can take a bit longer with Scotland deliveries as they do the routes less often which can delay a little occasionally. We are in Glasgow ourselves and find this equally frustrating, it's only certain products that ship this way (on pallets) so doesn't happen terribly often. Apologies for the inconvenience. Any future orders please mention this and my name (Julie Boyle) and I will ensure you get a generous discount. I have also applied a discount refund of £100 to this order for you. Sorry again.
Posted 3 years ago
Easy ordering, prompt delivery, well packed, good quality, plumber was impressed.
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Posted 3 years ago
Glad to hear it! Thank you so much for shopping with us.
Posted 3 years ago
I was looking for a specific size of anthracite column radiator. The Trae Radiators web site was very easy to use with the products organised and searchable in many ways which made finding what I wanted very simple. I ordered the radiator and it arrived within a day - unbelievable. The quality of the radiator is excellent with a good anthracite paint coating, good quality wall mount brackets and excellent value. I can't fault the service and product. Highly recommended.
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Posted 3 years ago
That is absolutely wonderful to hear John, we are thrilled you are so happy with your new radiator! Thank you for your positive comments and recommendation. We hope to welcome you back in the future.
Posted 3 years ago
Excellent products, bought 3 reasonable radiators, look great but not yet installed. The ordering and delivery were superb. I ordered an out of stock radiator and the customer service was exceptional helpful. Would highly recommend so far!
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Posted 3 years ago
We are thrilled to hear this! Our team are always happy to help. Thank you for your positive review and wonderful comments!
Posted 3 years ago
looks great, well packaged, fast delivery
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Posted 3 years ago
Glad to hear it! Thank you for your 5 star review, it is much appreciated!
Posted 3 years ago
Disappointed when my two radiators arrived damaged but that was due to poor packaging by the manufacturer. One call to customer services and the problem was resolved without any drama.
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Posted 3 years ago
Thank you so much for your positive review, glad we could get you all sorted with no issues. Our apologies again for this.
Posted 3 years ago
Good quality and quick delivery also quick response to my query
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Posted 3 years ago
Thanks Julie, your positive feedback means a lot to our little team.
Posted 3 years ago
Good Help and Support Thank You
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Posted 3 years ago
You are so very welcome Clifford, we are always happy to help and hope to welcome you back again soon. Thank you for choosing Trade Radiators.
Posted 3 years ago
Excellent purchase experience and swift no nonsense delivery.
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Posted 3 years ago
Your 5 star review is much appreciated, thank you. We hope to welcome you back for any future purchases, thanks again.
Posted 3 years ago
Efficient oon Line ordering and prompt delivery
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Posted 3 years ago
Excellent to hear, thank you for your review and for shopping with us.
Posted 3 years ago
Delivery was very quick and radiator is excellent quality and very stylish. Will definitely use them again should I need to replace any other radiators.
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Posted 3 years ago
Linda that's fabulous, thank you, we look forward to welcoming you back again next time. Thanks for choosing Trade Radiators, it means a lot.
Posted 3 years ago
Great service and good product at a competitive price, prompt delivery.
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Posted 3 years ago
Excellent to hear Mike, thank you, we really appreciate your positive feedback and hope to welcome you back again soon.
Posted 3 years ago
Was ordered on overnight delivery, arrived 6 days later. And, it had 2 small pints in it but too late to cancel Plumber that had to come back and fit it after it did not arrive.
Helpful Report
Posted 3 years ago
Thanks for your review Karen. Having checked your order, this particular item was delivered well within the 7-10 working days shown on the product page of the website, where you ordered the radiator. This item is not overnight which is clearly stated prior to purchase. Again having thoroughly checked your order history, you didn't contact us to let us know about the damage. Any issues (including damages) should be reported to our Customer Service team ASAP to allow us the opportunity to rectify this for you. We could have sent you a replacement had we been given the opportunity to do so.
Posted 3 years ago
Trade Radiators is rated 4.7 based on 5,480 reviews