Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.79

4.8 Rating 2,035 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,035 reviews

Customer Service
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Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 3rd February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish. We love our product!”

Total Merchandise 5 star review on 11th March 2020

Helpful Report

Posted 6 years ago

Hi Andrea, thank you for the excellent review and sharing a picture of your product, looks great!

Posted 6 years ago

“TM provides very prompt and professional service, we're now working with them exclusively.”

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Posted 6 years ago

Thank you for the brilliant review! We're so pleased you've chosen us as your exclusive distributor and we look forward to working with you again!

Posted 6 years ago

“Great customer service. Fast delivery. Good quality product for a reasonable price. This is our second order for the same product.”

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Posted 6 years ago

Hi Natalie, thank you for the excellent review! We're delighted to hear that you enjoyed our usual five-star service and products, we hope to work with you again soon.

Posted 6 years ago

“TM is very responsive and always willing to answer all kinds of specific requests. I only met professional people along the process”

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Posted 6 years ago

Hi Sophie, thank you for the fantastic review. We pride ourselves on our 5* service so it's wonderful to know that you continuously enjoy this.

Posted 6 years ago

“Branded bio degradable bags are SUPERB. Not only that, but these guys rushed thru an order super fast, enabling us to have them in time for an event. All went without a hitch!”

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Posted 6 years ago

Great, that's what we like to hear! Thank you for the amazing 5* review, Andrew, we're so pleased we would work with you on this order.

Posted 6 years ago

“Very good service and we love our product.”

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Posted 6 years ago

Thank you for the amazing review, Vicki! We're so glad you're happy with your product.

Posted 6 years ago

“I purchased a few thousand pencils and asked for a really tricky intricate design to go on them. These were produced perfectly, the pencils came sharp and ready, the time was short for delivery and the price was the best I found on the market. Excellent.,”

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Posted 6 years ago

Hi John, thank you for the excellent 5* review! We pride ourselves on our customer service and low prices so it's fantastic to hear that you enjoyed this.

Posted 6 years ago

“Great service and products, as always from the Team, with fast turnaround too.”

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Posted 6 years ago

Hello Clare, thank you for the brilliant 5* review!

Posted 6 years ago

“Great customer service, helping throughout the process of ordering our first promotional goods. Also extreemly speedy service, less than 7 days from approving proofs to delivered products! Thanks Hannah and the team!!!”

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Posted 6 years ago

Hi Michael, thank you for the excellent review! We're so pleased to hear that you enjoyed our usual five-star customer service from Hannah and the rest of the TM team.

Posted 6 years ago

“Total Merchandise provided a great service, at short notice, to provide us with corporate gifts for a social event. Thank you.”

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Posted 6 years ago

Hi Gareth - thanks for the fantastic review. We're delighted to hear we were able to match your deadline and are glad you were pleased with the service you received! We hope to work with you again soon.

Posted 6 years ago

“Excellent products and support. Exceptionally fast turn round of orders and speedy response to enquiries. Excellent design team.”

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Posted 6 years ago

Thank you for the brilliant review, Peter. We hope to work with you again soon.

Posted 6 years ago

“Exactly as I had ordered and hoped for. Very quick, professional painless procedure. Thank you.”

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Posted 6 years ago

Great - that's what we like to hear! Thanks for the 5* review, Karen.

Posted 6 years ago

“Help,quality,service,delivery ...everything you need”

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Posted 6 years ago

Thank you for the fantastic 5* review, John!

Posted 6 years ago

“Delivered on time and very good quality”

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Posted 6 years ago

Hi John - thank you for the amazing review!

Posted 6 years ago

“Excellent & Fast Service”

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Posted 6 years ago

Thanks for the brilliant review, Krisha!

Posted 6 years ago

“I have nothing other than praise for this company. Placed a large order and they were very helpful, especially Tom and Nicky. Every little issue was resolved and they were very pleasant and professional. A great team in my opinion. Would recommend.”

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Posted 6 years ago

Wow, what a wonderful review Debbie. It's great to know that you enjoyed our usual five-star customer service and we hope to work with you again soon.

Posted 6 years ago

“quick, right price, delivered on time and good quality product”

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Posted 6 years ago

Thank you for the brilliant review, Marie!

Posted 6 years ago

“Lovely quality for the money, the committee was very happy”

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Posted 6 years ago

Hi Maria, thanks for the excellent review! We're delighted to hear everyone is happy with the products.

Posted 6 years ago

“Fast, friendly and helpful. The product was super too. Highly recommend.”

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Posted 6 years ago

Hi Rebecca - thank you for the excellent review! It's wonderful to hear that you were happy with the service and your final product.

Posted 6 years ago

“Brilliant customer service, great turnaround”

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Posted 6 years ago

Hi Megan, thank you for the brilliant review!

Posted 6 years ago

Total Merchandise is rated 4.8 based on 2,035 reviews