Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.79

4.8 Rating 2,033 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,033 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 11th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good fast quotations, good assistance and advice from the team. Efficient lead times and good quality products received”

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Posted 6 years ago

Hi Shana - thank you for the brilliant review! We look forward to working with you again soon.

Posted 6 years ago

“I used their services for business purposes. I found the staff very helpful and very quickly in their responses providing honest feedback and solutions. Very good prices and good quality of products and artwork. Definitely recommend them!”

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Posted 6 years ago

Fantastic - thank you for the glowing review!

Posted 6 years ago

“Speedy service, good quality product and helpful staff”

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Posted 6 years ago

Hi Sarah - thank you for such a great review!

Posted 6 years ago

“Happy with the service, speedy email response and good products.”

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Posted 6 years ago

Hi David - thanks for the great review!

Posted 6 years ago

“very good customer service from ahmed and great turnaround time”

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Posted 6 years ago

Hi Jodie - we're delighted to hear that and will be sure to pass that onto Ahmet. Thank you so much and we look forward to working with you again soon!

Posted 6 years ago

“Excellent products, easy to order, helpful staff who respond quickly to enquiries. Good delivery timescales”

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Posted 6 years ago

Hi Anne, thank you for the excellent review! We hope to work with you on another order again soon.

Posted 6 years ago

“Thank you some much for once again delivering a top Quality service . I have been using this company for over 3 years and they always deliver.”

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Posted 6 years ago

Hi Dwayne, what a wonderful review - we're so pleased to hear you had another great experience with us and hope to work with you on your next order soon!

Posted 6 years ago

“Excellent service and fast turnaround. Minor issues have been sorted promptly. I have used them for dozens of different products and don't go anywhere else now. Many thanks”

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Posted 6 years ago

Hi Matthew - thank you for the fantastic review! We look forward to working with you on your next order soon.

Posted 6 years ago

“Great customer service and good quality products.”

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Posted 6 years ago

Emma - what a wonderful review! Thank you.

Posted 6 years ago

“Brilliant customer service. Turned our order around very quickly. We are very happy with the quality of the T-shirts and printing. Many thanks for your continued support of Great Ormond Street Hospital.”

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Posted 6 years ago

Hi Jamie, the pleasure is all ours! Thank you for the great review and we hope to work with you again soon.

Posted 6 years ago

“Good selection of customisable products, easy ordering process, fast production & delivery, reasonable prices, friendly representatives providing kind and prompt customer service, reliable supplier”

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Posted 6 years ago

Hi Claire - thanks for the excellent review! We look forward to working with you again soon.

Posted 6 years ago

“The response time to emails was within 12 hours which is amazing. The products were of excellent quality.”

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Posted 6 years ago

Karen - what a wonderful review! Thank you. We hope to work with you again soon.

Posted 6 years ago

“Great company to deal with Takes no time at all to get a quote and delivery is always on time if not earlier”

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Posted 6 years ago

Hi Claire, what a wonderful review! Thank you - we hope to work with you again soon.

Posted 6 years ago

“Great communication, speedy service and quality items.”

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Posted 6 years ago

Hi Helen - we're so pleased to hear that. Thank you for the great review!

Posted 6 years ago

“Sam and the Team are great for advice support and the quality of the goods are exceptional! We use them every time for our marketing materials!”

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Posted 6 years ago

We're so pleased to hear that, Carol! Thanks for the review and we look forward to working with you again soon.

Posted 6 years ago

“I have ordered a few items from Total Merchandise recently including branded poo bag dispensers which have been well received by my client. I will definitely order from them again in the future. Thanks again.”

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Posted 6 years ago

Thanks for the excellent review, Baljinder - we look forward to working with you again soon!

Posted 6 years ago

“Great service, great product, great price. Thank you Kimberley.”

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Posted 6 years ago

What a great review - thank you, Jane!

Posted 6 years ago

“Very pleased with service and with their attention to detail Thank you”

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Posted 6 years ago

Thanks, Johanna - we hope to work with you again soon!

Posted 6 years ago

“Fast service”

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Posted 6 years ago

Thanks, Charlotte!

Posted 6 years ago

“Total Merchandise has always been great. We always deal with the same person which is helpful. It's always been good quality and arrives on time!”

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Posted 6 years ago

Thanks so much for your positive review, Alice! We look forward to working with you again soon.

Posted 6 years ago

Total Merchandise is rated 4.8 based on 2,033 reviews