Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.78

4.8 Rating 2,041 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,041 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 3rd February 2026

Anonymous

Anonymous // 01/01/2019

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“Really prompt service from the sales team, who were happy to revise my quotations and answer questions multiple times until I was ready to order.”

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Posted 8 years ago

“Very efficient and received goods within a tight deadline!”

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Posted 8 years ago

“They provided a prompt and efficient service”

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Posted 8 years ago

“Excellent customer service, ensured products all arrived within delivery time and matched designs perfectly. Any potential / perceived issues with printing were envisaged before order placed allowing us to adjust designs and ensuring the end product was perfect.”

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Posted 8 years ago

“I ordered keyrings , the end product was very good, good job well done.”

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Posted 8 years ago

“Very happy with products and delivery ahead of schedule to meet our tight deadline.”

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Posted 8 years ago

“Great products, great price and quick turnaround!”

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Posted 8 years ago

“Helped me with the delivery company, who struggled to deliver to us.”

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Posted 8 years ago

“Good customer service and products are excellent.”

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Posted 8 years ago

“Very good quality, speedy delivery. Cost effective”

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Posted 8 years ago

“Very helpful from beginning to end.”

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Posted 8 years ago

“High Quality and promptness in delivery Amazing service”

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Posted 8 years ago

“The preorder service was just perfect, they bent over backwards to fulfil my needs and wants. No hesitation recommending them... give them a try”

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Posted 8 years ago

“They are very efficient and very helpful and sorted our order out really quickly. All the members of staff I have dealt with have been very helpful and obliging and its lovely contacting them.”

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Posted 8 years ago

“Very great service and helpful team. Smooth process from start to finish!”

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Posted 8 years ago

“There was a mix up with the due date, and the team worked to ensure it was completed just a couple of days late when they had planned for delivery for 2 weeks later. The team worked to find a contingency plan in case things went awry again.”

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Posted 8 years ago

“The quality of the product was as expected and the delivery was as promised.”

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Posted 8 years ago

“Excellent customer services! Deadlines always met and communication is brilliant. We were also very please with the quality of the merchandise. I would highly recommend Total Merchandise to look after you companies merchandise requirements.”

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Posted 8 years ago

“Quick response to quote request, delivery as promised”

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Posted 8 years ago

“Helpful, good quality, easy to order, quick to respond”

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Posted 8 years ago

Total Merchandise is rated 4.8 based on 2,041 reviews