Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 23,500 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 23,500 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

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Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I'm pretty sure the DHL driver who delivered the item came all the way into our very long drive because of the heavy rain and hit my car causing about a £1000 of damage and drove away. Subsequently I'm very unhappy overall a very bad experience”

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Posted 1 year ago

“Great website and fantasticly fast delivery. Thanks Tooledup I’ll definitely order from you again”

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Posted 1 year ago

“I bought one item which was at a good price and was delivered swiftly. What has taken more time has been wading through the never ending stream of e-mails from you....now totalling ELEVEN!!! This is complete overkill and is ridiculous for the purchase of ONE item. For this reason I doubt I'll buy from you again. Sort it out ffs.”

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Posted 1 year ago

“Easy to deal with. Good price. Prompt delivery.”

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Posted 1 year ago

“great service and delivery”

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Posted 1 year ago

“Great service and speedy delivery, thank you so much”

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Posted 1 year ago

“Quickly delivered, as described”

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Posted 1 year ago

“Very easy to find what l was after and a good price, easy to go through the order system, and delivered faster than expected. Rick S”

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Posted 1 year ago

“Good quality drill at a good price”

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Posted 1 year ago

“I've been very impressed with my purchase from Tooled-Up. It was a great price and was speedily delivered with great communication and information regarding the delivery. I'm thrilled with my purchases and would definitely use Tooled-Up again in future.”

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Posted 1 year ago

“Ordered chainsaw spares for our Makita Chainsaw. One bar & three spare chains. All arrived in good time and well packaged. Very Happy 😊 Will use again Cheers Andy”

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Posted 1 year ago

“I would certainly buy again from tooled-up. More than happy”

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Posted 1 year ago

“Items have been delivered with no damage, However i was dissapointed with being charged a delivery fee for the previlage after spending over £ 150.00 + pounds.”

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Posted 1 year ago

“PROMPT DELIV. NO PROBS.”

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Posted 1 year ago

“Avery nice company to deal with. I made a mistake in my ordering choosing an incompatible part.I am hoping the returns department functions smoothly.so far a pleasant experience.”

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Posted 1 year ago

“1st class service & communication ,highly recommend”

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Posted 1 year ago

“Excellent item great quality worth the money and quick delivery will bye from seller again.”

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Posted 1 year ago

“Excellent service, great communication, great price, prompt delivery would highly recommend”

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Posted 1 year ago

“Ordered a strimmer (700W Black & Decker) from Tooled-Up. It arrived very quickly, well packaged. Website was easy to navigate. Trouble-free experience.”

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Posted 1 year ago

“Excellent prices on Einhell products. Very quick despatch and delivery. Good communication of emails . Would recommend”

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Posted 1 year ago

Tooled-Up is rated 4.8 based on 23,500 reviews