Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 23,373 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 23,373 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

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Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

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English

“Told next day delivery took 10 days no communication off tooled up at all”

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Posted 1 year ago

“Product is as described but delivery was not speedy.”

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Posted 1 year ago

“The lawnmower I purchased was very good and as described. Delivery was prompt and the communication was good. It was relatively easy to assemble, started first time and my initial impressions are favourable. Good value in comparison to other mowers.”

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Posted 1 year ago

“Right item, correctly described, good price, and rapid delivery.”

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Posted 1 year ago

“Well informed after sending first email only drawback post office don't use trackers only if courier hands over to them. But well done postie knock on door and I shouted to him what to do as I can hardly walk and have14 steps to Come down thank well done john logan”

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Posted 1 year ago

“The order arrived within 48 hours. Great service I will definitely use them again 👍”

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Posted 1 year ago

“Excellent product very good quality and service”

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Posted 1 year ago

“Goods promptly despatched and delivered. Problem over delivery address (my fault for not checking default), but goods (well packed and matching description) arrived promptly and were collected by me without problem. Prompt response by Tooled-up to my query about the delivery address.”

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Posted 1 year ago

“Item as described. Competively priced. Arrived within timescale provided. Would use Tooled-Up again”

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Posted 1 year ago

“Drills were delivered quickly well packaged & at the best price I could find for that spec can recommend a visit to their site.”

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Posted 1 year ago

“I wish I'd never placed an order with "tooled up". I chose them to save a few gbp on a Stanley work light, only to find out that they didn't have it in stock. They're now saying despatch will be 09 December 24......some 6 weeks after order. This came as a surprise and I now wish I'd paid the extra and bought from Amazon. The delivery date for the spare battery ordered with the work light has not even been mentioned, but also remains outstanding a week after order placement. A Bow saw (clearance sale item) I purchased as an opportunity did arrive quickly and all went smoothly, but this was secondary and the spare battery was not delivered with it. This review request is probably meant for the bow saw, but it is my experience with whole order that is being conveyed!”

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Posted 1 year ago

“Everything was delivered on time and in first class order. Thank you.”

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Posted 1 year ago

“Items arrived quickly, as described and great price”

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Posted 1 year ago

“I'm very pleased with the electric lawnmower I bought from Tooled-Up. The only difficulty was delivery. I paid extra for delivery on a specific date but it wasn't ready until the following day. No time estimate was provided and, as I knew I'd have to go out for part of the day, I arranged to pick up my lawnmower from DHL (which was 11 miles away).”

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Posted 1 year ago

“Excellent leaf blower arrived really quickly. Very smooth service.”

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Posted 1 year ago

“prompt service good product”

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Posted 1 year ago

“Tooled-Up provide a comprehensive range of products and I found them easy to deal with. I was kept up to date at every stage of my order and I am fully satisfied with the products and treatment I received. Thank you Tooled-Up team.”

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Posted 1 year ago

“Delighted with order, arrived very promptly.”

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Posted 1 year ago

“Good communication throughout order, prompt delivery, great service! Would definitely recommend Tooled-Up”

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Posted 1 year ago

“Good price, good delivery time. Free delivery for garden shears but £8 delivery for battery in the same box!!”

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Posted 1 year ago

Tooled-Up is rated 4.8 based on 23,373 reviews