Tooled-Up Reviews

Name: Tooled-Up
Address: Suez Road Brimsdown Enfield, Middlesex
Rating: 4.77

4.8 Rating 22,349 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 22,349 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

Suez Road Brimsdown Enfield
Middlesex
EN3 7PS

Write Your review

Tell us how Tooled-Up made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the service by Tooled-Up for my purchase of a long-pole Bosch hedge trimmer. It was a quick delivery, well-packaged and importantly, you kept me informed at each step of the way so I will be happy to use Tooled-Up again to buy products in the future. Only one small niggle - I think you could have put an advice note in with the package to say that if I wanted to apply for a free Bosch battery I should visit your website to access the online form. Many thanks for giving me the opportunity to give some feedback.”

Helpful Report

Posted 7 months ago

“Quick delivery. Problem with my mower and took a few days to accept problem but once accepted replacement and removal quick.”

Helpful Report

Posted 7 months ago

“Found what needed for the sander ordered and it arrived. Can’t ask for more”

Helpful Report

Posted 7 months ago

“Bosch ADVANCEDRECIP P4A 18v Cordless Recipro Saw, as expected, works well. However, the additional £79 for 4aH battery valued at £65 was not appreciated. In addition, DHL were poor. Having failed to deliver on the scheduled Wednesday (for an erroneously claimed inability to access our building) the delivery did not happen until Friday. For an item ordered on the Sunday before that is pretty bad.”

Helpful Report

Posted 7 months ago

“Not used it fully, only ripped a couple of mtrs of 4x1 seemed pretty good 👍🏻.”

Helpful Report

Posted 7 months ago

“Ordered, Recived and product Worked as expeccted no problems”

Helpful Report

Posted 7 months ago

“Bought a strimmer with 2 batteries and there was deal you received a free battery, on arrival I charged all the batteries to find one was not charging. I emailed to inform them and received an email the following day with an apology and another battery will be sent out asap. The service I have received at present is first class and I would have no problem ordering again, wish all companies were as efficient as Tooled-up”

Helpful Report

Posted 8 months ago

“The chainsaw was amazing tool really got some gutts would recommend”

Helpful Report

Posted 8 months ago

“Excellent mower and just what was needed. Delivery very good, too. Would have earned 5 stars if delivered on the day requested rather than the day after.”

Helpful Report

Posted 8 months ago

“Very good service,and extremely happy with the product. Only issue was it was meant to have a free battery included ,I put the code in at the check out but didn't receive the battery”

Helpful Report

Posted 8 months ago

“Delivery very fast although it was expensive. No slower cheaper option available. Item was as described, competitively priced with a free can of lubricant as advertised. All in all a trouble free transaction.”

Helpful Report

Posted 8 months ago

“Top quality”

Helpful Report

Posted 8 months ago

“Product arrived in good condition and is all working great”

Helpful Report

Posted 8 months ago

“Good product (Einhell lawnmower), reasonable price, efficient despatch and delivery.”

Helpful Report

Posted 8 months ago

“Excellent problem-solving”

Helpful Report

Posted 8 months ago

“I bought two items from Tooled-Up - a Bosch drill and a Bosch accessory box. The drill was delivered speedily and is perfect for my DIY jobs around the house. The accessory box was not in stock and had to be ‘ordered in’ so there was a bit of a wait. (Ordered on 24.07.24 / delivered on 05.08.24. If I had known it wasn’t in stock I would not have made this purchase). However, once I received it, I was very pleased with the contents and quality - everything is looking good. The only reason I deducted one star was due to the wait - plus I had to contact Tooled-Up to ask about the delivery due to the delay.”

Helpful Report

Posted 8 months ago

“You sent the wrong item my item is a battery operated einhell hedge trimmer”

Helpful Report

Posted 8 months ago

“item perfect Pity about Royal Mail who dumped item in someone else's garden who was on holiday! Dont worry I got it eventually. Wilma E Nimmo”

Helpful Report

Posted 8 months ago

“Good delivery service. I was a bit concerned when I saw that the item had been opened and repackaged but all the contents were there and in working order.”

Helpful Report

Posted 8 months ago

“I ordered a branded replacement blade for my mower, received what I ordered at a cheaper price than elsewhere, prompt delivery, great service”

Helpful Report

Posted 8 months ago

Tooled-Up is rated 4.8 based on 22,349 reviews