Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 24,455 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 24,455 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

Write Your review

Tell us how Tooled-Up made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tooled-Up 5 star review on 11th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item was out of stock when I ordered and not meant to be available until 21/12/24. Tooled-Up kept me updated and when my item became restocked (well before the expected date) it was immediately sent to me. Item looks good was was well packed.”

Helpful Report

Posted 1 year ago

“First class service, I’ll use tooled up again”

Helpful Report

Posted 1 year ago

“The product arrived safely and securely several days before it was supposed to have become available for despatch. It is to be a present, so it has not been opened or used. More later, perhaps ...”

Helpful Report

Posted 1 year ago

“Easy to process order. Dispatched and delivered very quickly. Good pricing. Will recommend and use again.”

Helpful Report

Posted 1 year ago

“Transaction went through smoothly, fully recommended”

Helpful Report

Posted 1 year ago

“Sent very quickly. Good service”

Helpful Report

Posted 1 year ago

“Excellent service as far a speed of despatch etc., but using DHL is a disaster. Two orders in 7 days, both took several attempts (allegedly) by DHL to find us... For that reason alone we shall probably go elsewhere in future...”

Helpful Report

Posted 1 year ago

“Excellent service, product arrived early next day.”

Helpful Report

Posted 1 year ago

“ARS UV-47 pole saw blade. Excellent thanks.”

Helpful Report

Posted 1 year ago

“Excellent service across the board.”

Helpful Report

Posted 1 year ago

“The people in the shop are great. However, I ordered a product for collection at the shop with an online estimated delivery of 5 days and it took over 2 weeks. As if that wasn't bad enough, the order tracking only said "open" the whole time with no further detail and no estimate for delivery. This company have poor delivery accuracy & no order tracking.”

Helpful Report

Posted 1 year ago

“I'm pretty sure the DHL driver who delivered the item came all the way into our very long drive because of the heavy rain and hit my car causing about a £1000 of damage and drove away. Subsequently I'm very unhappy overall a very bad experience”

Helpful Report

Posted 1 year ago

“Great website and fantasticly fast delivery. Thanks Tooledup I’ll definitely order from you again”

Helpful Report

Posted 1 year ago

“I bought one item which was at a good price and was delivered swiftly. What has taken more time has been wading through the never ending stream of e-mails from you....now totalling ELEVEN!!! This is complete overkill and is ridiculous for the purchase of ONE item. For this reason I doubt I'll buy from you again. Sort it out ffs.”

Helpful Report

Posted 1 year ago

“Easy to deal with. Good price. Prompt delivery.”

Helpful Report

Posted 1 year ago

“great service and delivery”

Helpful Report

Posted 1 year ago

“Great service and speedy delivery, thank you so much”

Helpful Report

Posted 1 year ago

“Quickly delivered, as described”

Helpful Report

Posted 1 year ago

“Very easy to find what l was after and a good price, easy to go through the order system, and delivered faster than expected. Rick S”

Helpful Report

Posted 1 year ago

“Good quality drill at a good price”

Helpful Report

Posted 1 year ago

Tooled-Up is rated 4.8 based on 24,455 reviews