Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 4,911 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 4,911 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

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“Great company to buy from was looking for ages to find a trusted place to buy the m18 2nd fix nail 18 gauge gun quick delivery arrived on time would highly recommend”

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Posted 3 years ago

“Excellent company to deal with, from order to delivery 20 hrs. Well done AW.”

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Posted 3 years ago

“Good price and delivery was prompt.”

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Posted 3 years ago

“Thank you for sending me my Vessadrive turbo tips just make work easier.”

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Posted 3 years ago

“Spot on 👍😀”

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Posted 3 years ago

“Extremely poor experience. Ordered and paid for a DeWalt pole strimmer online. The website said PAYMENT SUCCESSFUL. 20 minutes later I get an email saying order cancelled. No explanation. Phoned up the company and spoke to someone who lacked customer service ability who said the payment was checked by them and they couldn’t get the bank to process it. Spoke to my bank who had not had any direct dealing with them. I spend a good deal of money (like we all do) online and this has never happened before. Would not use this company.”

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Posted 3 years ago

Hi I have looked into your order and found the order was refunded as your payment hadn`t gone thorugh the 3d secure process which is an additional security check usually done by your bank to confirm this is your doing the transaction. However without this on an order we aren`t covered by our merchant bank for the transaction hence my colleague emailed you to advise of this and stated the order had been refunded. This is not something we get involved in an is usually set between the card holder adn the bank in question. We wouldn`t contact your bank asking these questions regarding the order. Regards Martin

Posted 3 years ago

“Quick Delivery and the correct product that was ordered”

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Posted 3 years ago

“Item only took 2 days to arrive, impressive”

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Posted 3 years ago

“Good service and quick delivery, machine assembled, put in oil and fuel and away to go.”

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Posted 3 years ago

“The Bosch 36 - 550 Cordless mower was delivered only 2 days after I ordered it. I have only used it once, but it does seem to do all I want of it. Great Service.”

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Posted 3 years ago

“easy to order, competitive price and delivered on time. will buy from again.”

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Posted 3 years ago

“My husband who is a self-employed gardener of many years bought this strimmer which he is extremely pleased with. It arrived fully assembled and checked over. Being a 4 stroke engine It is quiet, not too heavy and great value for money and he would buy again and recommend it. It arrived very promptly, great service, what more could you ask for. Thank you very much.”

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Posted 3 years ago

“Wanted a four strokes trimmer as l was fed up with my Ryobi 2 stroke…kept getting fuel ratio wrong and thing wouldn’t start. Found a four stroke on Alan Wadkins website and it looked a good price ( couldn’t find the same model anywhere so couldn’t compare prices ) anyway it arrived today and l can only think that the strimmer is new old stock as the box was filthy and was commented on by courier when he dropped it off but on opening the box the item is brand spanking new and looks great.. a little more info in the description would have been good so l would have known what to expect but all good in the end… thanks for the deal.👍”

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Posted 3 years ago

“Product as advertised - Best price around and shipped quickly”

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Posted 3 years ago

“Great service and delivery. Happy with the price too, would definitely shop there again.”

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Posted 3 years ago

“I would recommend this company, the buying process was easy and user friendly and the delivery was quick, I would definitely use them again”

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Posted 3 years ago

“Good price delivered on time heat service”

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Posted 3 years ago

“Milwaukee tools at great prices and super quick delivery at no extra cost. What's not to like!”

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Posted 3 years ago

“Excellent service. Will use them agsin”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Alan Wadkins Tool Store is rated 4.9 based on 4,911 reviews