Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 5,048 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 5,048 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

info@alanwadkinstoolstore.co.uk

Write Your review

Tell us how Alan Wadkins Tool Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service.”

Helpful Report

Posted 4 years ago

“Very impressed with the delivery speed. God bless you”

Helpful Report

Posted 4 years ago

“Thank you for helping me through the ordering process. And the prompt delivery of the pole hedge trimmer I ordered. I will certainly use use your kind services again,if needed.”

Helpful Report

Posted 4 years ago

“Not the happiest of experiences. I wished to purchase a shredder. Living on the Isle of Wight I always check the delivery details, knowing that not all companies dispatch here and some make a significant charge, whereas other do not. Having checked your web page there was no indication that there were charges to my post code, so I placed the order. Only to be subsequently informed that there was a £43 delivery charge. Apparently, information on this shows up in small print on the final check out, which I missed. This seems pretty poor practice to me and the information should be made clear at the outset. Needless to say, I cancelled the order.”

Helpful Report

Posted 4 years ago

It clearly states on the basket page that some postcodes incur an additional carriage charge and to enquire prior to purchasing so that we can work out the carriage charge to see if you would like to proceed or not. This carriage charge is only what we get charged off the couriers, I have copied and pasted the basket note below: Please Note: The following postcodes may incurr an additional carriage charge; KW IV AB PH PS DD BT HS PA IM (some PO postcodes) and BT postcodes. Please also allow extra delivery time. Please enquire prior to purchasing. We gave the option to pay the carriage charge and we would send the order or to cancel and as this was chosen to cancelled we did so right away. Many thanks Nikki

Posted 4 years ago

“Delivered on time, excellent communication, would highly recommend, would not hesitate to use again”

Helpful Report

Posted 4 years ago

“I recently bought a bandsaw from this company. The service was fast and efficient and I was given good advice also. I can recommend this company and will buy from them again.”

Helpful Report

Posted 4 years ago

“dead easy, good communication, shiny new tool without leaving the house. love it”

Helpful Report

Posted 4 years ago

“Great product, best price around and fantastic delivery, what more could you want!”

Helpful Report

Posted 4 years ago

“Operator I spoke to was, helpful and assisted me in placing my order on line for the parts I required. The experience will be sufficient to use your site to order parts in the future.”

Helpful Report

Posted 4 years ago

“The vacuum kit I ordered for my 4 stroke Makita leaf blower arrived the next day for a very reasonable standard delivery charge.”

Helpful Report

Posted 4 years ago

“Very helpfull when telephoning for information put us in the right direction on what we were looking for, put in an order on the Tuesday a.m arrived on the Wednesday p.m. all in all a first class service. Will definitely do custom with with this company again.”

Helpful Report

Posted 4 years ago

“Fantastic service from start to finish. My item I ordered arrived the very next day.”

Helpful Report

Posted 4 years ago

“Best price offered, ordered easily, delivered as advised, can happily recommend Alan wadkins tool store.”

Helpful Report

Posted 4 years ago

“Great item, great price and brilliant customer service. Many thanks”

Helpful Report

Posted 4 years ago

“Found a great deal on line. Website was easy to navigate with easy payment. Had a query about delivery and was dealt with over email. Overall great service.”

Helpful Report

Posted 4 years ago

“Great product and price. Fast delivery and great customer services.”

Helpful Report

Posted 4 years ago

“Best price I could find online, including good value delivery. Good communication about purchase and delivery. Arrived ahead of time. Can't fault the service received.”

Helpful Report

Posted 4 years ago

“Best price I could find in the UK for my Makita DTM52z. Fast shipping too. What more could you ask for.”

Helpful Report

Posted 4 years ago

“toolstore alan wadkins top store 5 out 5”

Helpful Report

Posted 4 years ago

“Ordered and arrived next day excellent service would thoroughly recommend.”

Helpful Report

Posted 4 years ago

Alan Wadkins Tool Store is rated 4.9 based on 5,048 reviews