Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 5,312 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 5,312 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

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“Extremely satisfied - quick delivery and excellent customer service. Will use again! Thank you.”

Helpful Report

Posted 11 years ago

“Arrived at specified time, delivery packaging was good. Saw is of course magnificent...”

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Posted 11 years ago

“Having decided to purchase a Makita power washer, I ordered the item, and I received a phone call advising me the day of delivery which was only a matter of days, the power washer when first used had a fault and it did not work, this being reported to customer services they arranged for a courier to collect it the following day so far so good. This is when things went downhill, after one week of it being returned having not heard from them i rang enquiring whether the power washer were to be replaced or repaired, and was told it had been sent off to Makita to be looked at and customer services would ring them to determine the position of the repair (very odd and confusing seeing that Alan Wadkins returns policy states that Makita products are repaired on site) and I was told it was in the process of repair and i would be contacted when complete, not so, I had to ring again, this time I was told it had been repaired and would be despatched, I asked for report on the nature of the fault and was told the printer was out of action so the details of the fault was not available, I also asked for a delivery date, this time I'm told it would be noted down to call me advising of the day, a day or so later I went out for the day, when I arrived back home the repaired power washer had been delivered without prior notification. The service at the begining was excellent, thereafter communication was abyssmal and now after a couple of months I'm still waiting for the report ?”

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Posted 11 years ago

“Excellent price, service and delivery.”

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Posted 11 years ago

“Perfect with no fuss and quick delivery”

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Posted 11 years ago

“Excellent service - confirmation call of delivery details, great price and next day delivery arrived perfectly. Best online retailer I've used!”

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Posted 11 years ago

“i am very happy with the chain saw it was just what i needed to work at my house so i did not make a lot of noise”

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Posted 11 years ago

“Delivered promptly next day as promised, great service.”

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Posted 11 years ago

“order, payment, quick delivery - no problems, just what you want”

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Posted 11 years ago

“Price was the best I could find and delivery was prompt with plenty of tracking information.”

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Posted 11 years ago

“Best prices I could find on the net by far, better than ebay and amazon. very quick delivery great product first class service. I highly recommend”

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Posted 11 years ago

“Excellent, fast service. Will use again! Thank you.”

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Posted 11 years ago

“Brilliant service quick and the price was the best and very pleased with the saw will always check them out first every time thank you”

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Posted 11 years ago

“Great price, extremely fast delivery, excellent service!”

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Posted 11 years ago

“Items as discribed, promt delivery”

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Posted 11 years ago

“Great service, very easy to order and fast delivery. Will order from here again.”

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Posted 11 years ago

“Very quick and nothing to worry about!”

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Posted 11 years ago

“Very pleased and arrived very quickly!! Would recommend!”

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Posted 11 years ago

“Everything as described, very good”

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Posted 11 years ago

“Excellent service. The product however, Hozelock Medium car wash brush, is Cr*p!!!”

Helpful Report

Posted 11 years ago

Alan Wadkins Tool Store is rated 4.9 based on 5,312 reviews