Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 5,282 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 5,282 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item was sent out very quickly but getting the parcel was a pain as needed pin number to give to DPD before they would leave had pin number but was at work every time they tried to deliver . So had no option of safe place or delivery to neighbours”

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Posted 2 years ago

“Excellent Sevice, great price and swift delivery. Take that Amazon!”

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Posted 2 years ago

“Easy Ordering Process, and quick efficient service”

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Posted 2 years ago

“To put it simple I have no complaints at all. The product I chose was delivered to my door in less than 24hrs, also being Makita I had no issues with the tool. Great service 👍”

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Posted 2 years ago

“I ordered some Dremel grinder wheels and they arrived next day. They were exactly as described on the easy to use Toolstore website.”

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Posted 2 years ago

“Great price, really quick delivery and i mistakenly somehow ended up paying for delivery when it wasn’t required so they reimbursed me straight away! What more can yo want from a company. Brilliant.”

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Posted 2 years ago

“Ordered a Hyundai HYCH2400E Electric Garden Shredder 2400w Electric Wood Chipper 230v (HYCH2400E) later on Wednesday, delivered on time (1 hour window from the courier) on Friday. Excellent machine, chipped 80+litres of mostly woody stems today. Machine pulls stems in and shreds them well. Not as noisy as some of the competitors machines(?), would thoroughly recommend it on price and perfomance. Many thanks, Mike Constable”

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Posted 2 years ago

“Great service from Aidan when I experienced a problem with the mower on arrival - up and running in no time!”

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Posted 2 years ago

“I bought a Makita lawnmower from Alan Wadkins Tool Store. This was a first time purchase based on the excellent customer reviews. I came across AWTS from an internet search and later found that the company was based in Darlington which is relatively local for our Northumberland location.The website is well laid out with excellent product descriptions. Costs were very competitive. Making the order was easy online and supporting paperwork followed promptly to confirm the purchase and delivery date. From making the order to receiving delivery was three days including two weekend days. My lawnmower arrived safely and in good condition by Fed Ex. It was brand new as expected and matched my order. Well done Alan Wadkins. I am a very pleased and satisfied customer. This afternoon I have just cut the lawn and the mower worked fine and has exceeded my expectations. Many Thanks, Dave”

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Posted 2 years ago

“Ordered Hose online, easy to do and was posted to Northern Ireland with out a problem , Had it in 4 days Excellent service .. highly recommend”

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Posted 2 years ago

“Good price and next day delivery. Would use again”

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Posted 2 years ago

“Excellent service delivered on time, will definitely be using again.”

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Posted 2 years ago

“excellent service throughout, quality of the product is amazing and has got me out of trouble with small jobs i couldnt do without this tool”

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Posted 2 years ago

“Great items and a great transaction, I will buy from again.”

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Posted 2 years ago

“Bought a hozelock 20M auto reel. Delivered promptly. Highly recommend purchasing from them.”

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Posted 2 years ago

“Amazing. Came in a few days. Delivery was perfect. Web site easy to navigate. 10/10”

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Posted 2 years ago

“Great service prompt delivery and my husband says the Makita hedge trimmer is brilliant. Thank you”

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Posted 2 years ago

“Great fast dispatch and delivery, excellent quality item at a good price, would use again.”

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Posted 2 years ago

“Easy to order. Good price for hose reel. Delivered very quickly. Would recommend this supplier.”

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Posted 2 years ago

“Delivery was prompt and item exactly as described”

Helpful Report

Posted 2 years ago

Alan Wadkins Tool Store is rated 4.9 based on 5,282 reviews