TM Interiors Limited Reviews

Name: TM Interiors Limited
Address: 41 Culley CourtBakewell Road, 41 Culley CourtBakewell Road, Cambridgeshire
Rating: 4.80

4.8 Rating 1,722 Reviews

95 %

of reviewers recommend TM Interiors Limited

Company Reviews

Metrics

Info

4.8

Based on 1,722 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email

About TM Interiors Limited:

TM Interiors Limited is an online and in-store retailer of designer fabrics, wallpapers, rugs, paints and accessories with additional services such as interior design, upholstery and custom made curtains using our made to measure services produced from our own in-house design studio and workroom. Established 1975.

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Phone:

01733230499

Email:

info@tm-interiors.co.uk

Location:

41 Culley CourtBakewell Road,
41 Culley CourtBakewell Road
Cambridgeshire
PE2 6XD

TM Interiors Limited 5 star review on 30th August 2023

TM Interiors Limited 5 star review on 23rd May 2023

G Cardão

TM Interiors Limited 5 star review on 10th May 2023

TM Interiors Limited 5 star review on 25th April 2023

Anonymous

Anonymous // 01/01/2019

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“Poor communication , no agreed return call to update as promised following a delayed dispatch from suppliers overseas . Need to be more pro-active , than reactive, when I called they were aware of the delay but made no effort to contact me. Price however was very good and the staff courteous .”

Helpful Report

Posted 10 years ago

Dear Mr Colfer I am sorry you felt our communication was not adequate, I believe your order was delivered within 12-14 working days as listed on our product detail page. We thank you for your comments however, and we are implementing a number of improvements to our back end system, so as you say customers are kept informed at all times. We value your feedback. Best Regards

Posted 10 years ago

“I am quite dissapointed. I ordered two samples, but i have only got one. One week ago I received order 10755. But I never got order 10756. Bad. Kind Regards Birgitta Aspling”

Helpful Report

Posted 10 years ago

Dear Birgitta Sincere apologies for the delay in dealing with your sample order, I understand my colleague has been on the case since Monday and has emailed you. We are at the liberty of our suppliers stock levels when it comes to sampling, but we are working on new admin features which will ensure you situations like yours do not re-occur in the future. Very grateful for your feedback. Regards TMI

Posted 10 years ago

“Great service and very pleased with the delivery time.”

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Posted 10 years ago

“Very good service, competitively priced and free delivery, goods arrived well packaged and within time stated at placement of order. Quick response from email and phone queries. Would definitely recommend and use again”

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Posted 10 years ago

“Found the wallpaper I wanted at the cheapest price at TM interiors, it was ordered and delivered very quickly.”

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Posted 10 years ago

“Arrived as expected. No damage at all. Very good service. :)”

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Posted 10 years ago

“Great service thank you - very helpful staff and I received the delivery within 3 days.”

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Posted 10 years ago

“Great service & quality goods. Thanks”

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Posted 10 years ago

“responsive service which kept frequent updates of delivery times.”

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Posted 10 years ago

“Fantastic range of fabrics, friendly staff, and excellent service.”

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Posted 10 years ago

“Your response and order update is clear and accurate without delay. We don't have any worry before shipment arrival.”

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Posted 10 years ago

“Easy to use website. Fabric arrived promptly, on a roll and well packaged. Made a refreshing change to get more than ordered rather than skimping on measurements as some high street stores do. I'll definitely be buying fabric from here again. Thank you TM Interiors.”

Helpful Report

Posted 10 years ago

“I received the sample very promptly. Considering I had to pay £4 for this sample, I really was not impressed with the quality of how it was cut out. It was cut skew and in such a way that it was hard to determine the fabric 's pattern.”

Helpful Report

Posted 10 years ago

Dear Mrs Welton I apologise if the sample you received was inadequate for your needs, we do not actually cut the samples ourselves they are provided to us by our suppliers. If you would like me to I would be happy to arrange another one or two at no extra cost if it would assist you. Please advise. Regards TMI

Posted 10 years ago

“A search for stockists of two wallpapers brought me to TM Interiors. I dealt with Richard, with a mix of emails, phone calls and information from the website. I prefer to do business and place my order over the phone or face to face rather than just a website form - and that was easy and natural. I felt nothing was a problem and they were happy to serve me. Before purchase I was given good support and clear advice and I felt happy I was using a good company. Stocks were checked and that enabled me to place an order at the right time. Possible extra rolls in the same shade were reserved in addition to the rolls I needed (to cover for mistakes and give me peace of mind). The paper is now hung and it looks really good. The ease and good service mean that I am happy to purchase with them again, I'd like that to be face to face as I am sure there is more advice and expertise to be gained.”

Helpful Report

Posted 10 years ago

“Some of the fabric that I had oredered was damaged. I contacted TM interiors and they swiftly resolved the problem, replacement fabric soon arrived. Previously always made John Lewis my first stop for fabric - will now us TM Interiors first as a much better selection of quality fabric. The Designer's Guild fabric was beautiful to work with and the curtains look gorgeous. Many thanks.”

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Posted 10 years ago

“Customer service as it should be. I made the mistake of using another wallpaper company that I discovered had a bad reputation too late. By a shocking contrast, TM Interiors restored by faith in online and distant shopping. I received a prompt and courteous reply to all coresspondence whether email or phone and always with accurate and honest advice. Richard was extremely helpful in resolving my issue. I will definitely return and recommend.”

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Posted 10 years ago

“TM Interiors supply an extensive range of competively priced top brand products. I was more than satisfied with the service and delivery and would not hesitate to order from them again.”

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Posted 10 years ago

“Great service and quick”

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Posted 10 years ago

“Just want to say what a super service Rob at TM interiors provided yesterday when we were really pushed to get our chosen fabric to our upholster in Edinburgh the following day in order that they could complete a sofa on time for delivery to London. The service was quick accurate and painless. It got us out of a real hole and we are able to complete the schedule on time. I would recommend tm-interiors to any prospective customer if they want fast accurate service with charm and understanding. Thanks to all at TM Interiors Sarah M-T”

Helpful Report

Posted 10 years ago

“I would have preferred to be informed that you did not hold the fabric in stock and that therefore it would take 10 days for it to be delivered - rather than me having to ring up to enquire where the fabric was.”

Helpful Report

Posted 10 years ago

TM Interiors Limited is rated 4.8 based on 1,722 reviews