Tiles360 Ltd Reviews

Name: Tiles360 Ltd
Address: Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Sheffield
Rating: 4.68

4.7 Rating 996 Reviews

91 %

of reviewers recommend Tiles360 Ltd

4.7

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Tiles360 Ltd:

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Visit Website

Phone:

0345 646 0877

Email:

info@tiles360.co.uk

Tiles360 Ltd 5 star review on 10th April 2026

Jenny G

Tiles360 Ltd 5 star review on 19th February 2026

Jackie F

Tiles360 Ltd 5 star review on 17th January 2026

Claire H

331

Anonymous

Anonymous // 01/01/2019

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“3 tiles we broken on delivery, Tiles360, Helen in particular, quickly responded and the 3 tiles were replaced in very good time. Customer service was excellent Chris, Ripon, North Yorkshire”

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Posted 4 years ago

Thank you for your review and rating. I will make sure your comments are past on to Helen

Posted 4 years ago

“Quick delivery, well packaged”

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Posted 4 years ago

Thank you for your review and rating

Posted 4 years ago

“Samples were dispatched quickly and arrived intact.”

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Posted 4 years ago

thank you for your review and rating

Posted 4 years ago

“Will use again! Love the tiles, great and easy to order. Loved I could choose my delivery date. Great communication from the company. Not impressed with their couriers. Arrived 4 days late. Lovely lady Helen in the office did a lot of calls to the courier company regarding chasing the order. Was about to phone me on the day they did arrive to check it they had actually arrived, but I phoned her.”

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Posted 4 years ago

Thank you for your glowing review and rating. I will pass your comments on to our lovely Helen

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

thank you for your review and rating

Posted 4 years ago

“Looked everywhere for tiles to complement our Victorian house, and ordered numerous samples that we were disappointed with until we got nd Tiles360. For a comparable price to their competitors, these tiles are in a league of their own. The quality is amazing, and they look much more expensive than they are. Highly recommended”

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Posted 4 years ago

Thank you for your rating and review. we would love to see a photo of your finished project

Posted 4 years ago

“I love the tiles as they are unusual”

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Posted 4 years ago

thank you for your review and rating

Posted 4 years ago

“We love the new tiles but we’re disappointed with the returns process when we tried to get a refund for unused tiles. We were given courier details who charged an extortionate amount of money so offered to return ourselves to the address given (only an hour from our home) but were told this wasn’t possible. Won’t be using tiles 360 again for this reason.”

Helpful Report

Posted 4 years ago

We are pleased to hear you love the tiles but disappointed to hear you wouldn't use us again. We have been a closed site due to Covid and have been unable to accept unused tiles in person to the warehouse for this reason. We advise customers to return using a pallet service to limit any damage to the returned tiles so we can issue a refund. From experience, we know that using a general courier will result in the tiles being completely damaged resulting in us not being able to refund as they are not returned in a salable condition.

Posted 4 years ago

“Site easy to use delivery very good and brought round to storage site on a pallet trolley”

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Posted 5 years ago

thank you for your review and rating

Posted 4 years ago

“I can definitely recommend Tiles360. Great choice of tiles and prompt service. The yellow colour tile I chose had been really difficult to find elsewhere.”

Tiles360 Ltd 4 star review on 6th April 2021

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Posted 5 years ago

Thank you for your review and rating. The Sonic yellow look fab in your image

Posted 5 years ago

“Great service & delivery Beautiful tiles”

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Posted 5 years ago

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Posted 5 years ago

“Great customer service and delivered quickly. We did have a few broken tiles in 1 box but it was all sorted the next day.”

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Posted 5 years ago

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Posted 5 years ago

“excellent customer service- very happy with the tiles”

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Posted 5 years ago

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Posted 5 years ago

“Beautiful tiles,really pleased with them .Thank you.”

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Posted 5 years ago

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Posted 5 years ago

“Lovely tiles, very well packaged, not one broken. Great company to deal with got my tiles on time, excellent”

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Posted 5 years ago

thank you for your review and rating

Posted 5 years ago

“I ordered some sample tiles which I loved but were unfortunately damaged. I contacted yourselves and got a refund offered straight away. I ordered all of my tiles all arrived in tip top condition and I can’t wait for them to go down: great service thank you”

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Posted 5 years ago

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Posted 5 years ago

“Very pleased with the tiles and service thank you”

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Posted 5 years ago

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Posted 5 years ago

“Tiles arrived on time, easy to assemble According to our builder and looks very stylish in our hallway and kitchen. I will be purchasing more soon for our bathroom ”

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Posted 5 years ago

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Posted 5 years ago

“Lovely quality! Only thing is that the pattern I chose (Kyoto white) has a few tiles where it looks like water stain (water stain spots) but this is correct. Unfortunately it makes some areas look dirty, but overall they look great!”

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Posted 5 years ago

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Posted 5 years ago

“Tiles arrived on time and I absolutely love them”

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Posted 5 years ago

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Posted 5 years ago

Tiles360 Ltd is rated 4.7 based on 996 reviews