Login
Start Free Trial Are you a business?? Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request

Tiles360 Ltd Reviews

4.7 Rating 723 Reviews
93 %
of reviewers recommend Tiles360 Ltd
Company Reviews Product Reviews
504
 Metrics Info
4.7
Based on 723 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Tiles360 Ltd Reviews

About Tiles360 Ltd:

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Visit Website

Phone:

0345 646 0877

Email:

info@tiles360.co.uk

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Linda
Verified Buyer
“Easy to order prompt delivery and rally pleased wit the tiles”
Helpful Report
Posted 11 months ago
Paul
Verified Buyer
“Very happy with Tiles360. I needed an extra tile and wasn’t sure if I could just buy one! They provided the option at low cost and dealt with the transaction very professionally. Good and timely communication by email and fast delivery in very safe packaging. Also followed up to check all ok. Would definitely use again!”
Tiles360 Ltd 5 star review on 18th May 2023
Helpful Report
Posted 11 months ago
Laurence
Verified Buyer
“Fantastic tiles - service - very pleased with the end result. DIY r FORMBY Liverpool. 05/23.”
Tiles360 Ltd 5 star review on 12th May 2023 Tiles360 Ltd 5 star review on 12th May 2023 Tiles360 Ltd 5 star review on 12th May 2023
Helpful Report
Posted 11 months ago
Kate
Verified Buyer
“Arrived very quickly, but would have liked to be able to have a couple more - would give me a better idea of whether they will work in the bathroom”
Helpful Report
Posted 11 months ago
We are sorry to hear you are disappointed with our sample service. We do limit sample tiles to one of the same tiles to a customer due to the cost involved in providing this service. However, when a tile has multiple shades of colour, if you contact us, we can arrange for more sample tiles to be purchased.
Posted 11 months ago
Anna
Verified Buyer
“We like the tile sample bit it was broken on arrival..I messaged your chosen courier about it but received no reply. Is a refund offered in such circumstances?”
Helpful Report
Posted 11 months ago
We are sorry your sample arrived broken. Customer service will be in touch with you to discuss with you further.
Posted 11 months ago
Gemma
Verified Buyer
“Good company”
Helpful Report
Posted 11 months ago
Farzin
Verified Buyer
“Beautiful tile”
Helpful Report
Posted 11 months ago
Michele
Verified Buyer
“Lovely colour and reasonable quality”
Helpful Report
Posted 11 months ago
Helen
Verified Buyer
“These were advertised as blue/green and the photo looked green tinged but on arrival they were more pale blue/light grey. Not a speck of green. I kept them because I loved the style and grey fitted well with the cupboard doors but green would have lifted the colour nicely. Shame but I’m still happy”
Helpful Report
Posted 11 months ago
Thank you for your review. We are sorry to hear you weren't happy with the colour of the tiles. We always encourage customers to order a sample to ensure they are satisfied with the colour. We can see you did order a sample but placed an entire order before you would have received the sample tile. We advise waiting 5 days from the order date for a sample to arrive
Posted 11 months ago
Mrs. J
Verified Buyer
“Unfortunately I could not find suitable tiles to meet our requirements but I was impressed with both the service and speed of the delivery of the samples.”
Helpful Report
Posted 1 year ago
Sarah
Verified Buyer
“Quick delivery of samples and then efficient tile service.”
Tiles360 Ltd 5 star review on 21st April 2023 Tiles360 Ltd 5 star review on 21st April 2023
Helpful Report
Posted 1 year ago
Joana
Verified Buyer
“Good quality, delivered on time”
Helpful Report
Posted 1 year ago
Will
Verified Buyer
“Good range of tiles. Fair priced samples. Easy to schedule delivery and pay. Pallet of tiles was well packed ,no breakages.”
Helpful Report
Posted 1 year ago
Angela
Verified Buyer
“Very easy to use website . Samples were sent through promptly and also the main order . Well packed tiles (no breakages ) . Good delivery .”
Tiles360 Ltd 5 star review on 15th April 2023 Tiles360 Ltd 5 star review on 15th April 2023
Helpful Report
Posted 1 year ago
Adam
Verified Buyer
“Excellent range of tiles with competitive pricing. Easy to navigate website. Tiles were quickly dispatched & arrived on the selected delivery date. Overall, a good experience.”
Helpful Report
Posted 1 year ago
Rebecca
Verified Buyer
“Delivery was quick and the tiles were a good price.”
Tiles360 Ltd 5 star review on 14th April 2023
Helpful Report
Posted 1 year ago
Samantha
Verified Buyer
“Very prompt delivery, excellently packed. The products are beautiful, true to the colours shown. Lovely finish. A great range of colours and sizes. I liked that I could order full size samples and wasn't limited to one.”
Helpful Report
Posted 1 year ago
Kristian
Verified Buyer
“Customer services were excellent - Jade is a rare gem who goes the extra mile. The delivery was quick & the delivery driver helped me carry the tiles in. Would highly recommend!”
Helpful Report
Posted 1 year ago
Tiziana
Verified Buyer
“I liked these tiles for my entrance yard path. I need only 8 of them so not even two full packs but I was keen to purchase the extra. Price says £34 x pack but be aware no vat in it. Going to place the order, £35 delivery and £15 extra for small quantity surcharge??? So £ 120 for 12 tiles??? No thank you. Changed my mind”
Helpful Report
Posted 1 year ago
Thank you for your review. We appreciate all reviews, however, I do need to correct you on the VAT issue you have raised. All prices do include VAT as advertised but on the checkout, it gives a breakdown. In fact, it is illegal not to show prices to consumers with VAT included and we would never break the law! With regards to our delivery charges, all tile orders are sent via a palletised service and we are charged in weight bands. The first of these bands is up to 250kg whether this is 1 box or 50 boxes. On orders under £100, we charge the amount we are charged as we can't soak up the full delivery cost due to us keeping our tile prices low.
Posted 1 year ago
Ivani D
Verified Buyer
“Very good service”
Tiles360 Ltd 5 star review on 6th April 2023 Tiles360 Ltd 5 star review on 6th April 2023
Helpful Report
Posted 1 year ago
Tiles360 Ltd is rated 4.7 based on 723 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request