Tile.co.uk Reviews

Name: Tile.co.uk
Address: Brooke Ceramics, Foster street, Hull, East Riding of Yorkshire
Rating: 4.53

4.5 Rating 663 Reviews

87 %

of reviewers recommend Tile.co.uk

4.5

Based on 663 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Tile.co.uk:

Suppling designer tiles from around the world available to the UK. We buy directly from the world's leading manufacturers and stock them on site in the UK with home delivery. Indoor tiles for the home including ceramic and porcelain tiles for bathrooms, showers, hallways and kitchen walls and floors. Plus outdoor porcelain tiles for garden patios and outdoor living spaces.

Visit Website

Phone:

0330 002 0850

Email:

hello@tile.co.uk

Tile.co.uk 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prompt efficient service , well packaged and delivered. Love the tiles, would use tile . Co.uk again”

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Posted 10 months ago

“I was pretty disappointed to be honest, it started off with the delivery company calling me saying the items were damage so they can’t deliver them on the Friday but they will deliver them Monday. I was slightly confused and said if they are damaged why deliver them just get new ones this didn’t go down well. The packaging was damaged on pretty much every box and signs of water damage, 6 broken tiles, I also paid for 40 and only got 39 and we paid a premium price for them.”

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Posted 10 months ago

“Absolutely lovely tiles. Fab shape and very good quality. On this occasion I have decided they are not suitable for my current project unfortunately but I would defo recommend them if you want something of really excellent quality and style”

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Posted 10 months ago

“Really easy company to work with, tiles were beautiful and the finished result is gorgeous! Thank you!”

Tile.co.uk 5 star review on 9th May 2025

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Posted 10 months ago

“Ordered 2 sample tiles which were delivered promptly then placed an order which was a prompt delivery would recommend 👍”

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Posted 11 months ago

“Lovely quality looks amazing and the process of ordering and receiving the order was brilliant.”

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Posted 11 months ago

“Very good - thankyou”

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Posted 11 months ago

“Very quick service tiles arrived well packed as well👍👍”

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Posted 11 months ago

“Good service”

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Posted 11 months ago

“Beautiful tiles, as yet not on the wall, can’t wait to see them up, great communication from company and perfect delivery, all wrapped securely on a pallet”

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Posted 11 months ago

“Haven't ordered any tiles except a sample tile which is lovely and the delivery was good too”

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Posted 11 months ago

“Plumber happy enough.”

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Posted 11 months ago

“Requested as sample which was sent to me promptly and was just what is was looking for. However, after doing some research on Tile.co.uk their reviews on trust pilot were not good at all. Delivery issues, damage issues and bad customer services. So I purchased somewhere else.”

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Posted 11 months ago

“They are fabulous ,saw them on line I knew they were the ones to have I did receive a sample tile & that confirmed my initial thoughts..The tiles are not in situ yet but going to look great when done 👍 The service was brilliant & quick to receive...Thank you.......B”

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Posted 11 months ago

“Ordered 2 boxes of tiles, on had 5 broken tiles, awaiting replacement. Lovely tiles”

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Posted 11 months ago

“Customer service was good. Ordering was easy and the cost was more competitive than others. No problems whatsoever”

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Posted 11 months ago

“Exellent products ,good value ,good comunication ,delivery smooth website easy to use !”

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Posted 11 months ago

“Beautiful tiles & when phoning a couple of times to ask a question or give delivery help the staff were excellent & answered my queries & passed on info to the couriers. Within a couple of days of delivery the price reduced by 20% so a bit disapointed in missing out on that. The sample tiles showed that the picture on the site looked very blue but in reality they are more greyey/green. Always get samples. It would help to have the tile weights listed. If you do not have solid or cement board walls they could be too heavy. I had to pay £60 for a small lorry due to access difficulties so be prepared for that.”

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Posted 11 months ago

“Having looked all over my local area for the tiles I wanted I finally found them on this site. Price was reasonable, very well packaged, and delivered promptly. I would definitely use this company again.”

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Posted 11 months ago

“Excellent service. Tiles delivered within 5 days of ordering.”

Tile.co.uk 5 star review on 7th April 2025

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Posted 11 months ago

Tile.co.uk is rated 4.5 based on 663 reviews