Tile.co.uk have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Very impressed with the tile, the price and overall service I received! Would highly recommend
”
- John R
“
Impressed with the quality & price of the tiles. Swift delivery, carefully packed, handled with great care to my property. Tiles waiting to be laid (can't wait!). When project is completed I will send photos.
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- Joy S
“
Great tiles, good price and excellent customer service.
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- Christopher O
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Item not in stock so still waiting for delivery
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- Denise B
“
Great prices and very fast delivery
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- Richard H
“
Impressed with the quality & price of the tiles. Swift delivery, carefully packed, handled with great care to my property. Tiles waiting to be laid (can't wait!). When project is completed I will send photos.
”
- Joy S
“
Ordered two sample tiles. Received one. The invoice had the second tile crossed out with a note stating out of stock. No refund offered. When I emailed they apologised and confirmed that the tile was in stock so should have received it. They said they’d send it straight away. Never received it. Didn’t use them when choosing my tiles because I couldn’t trust I’d receive them if they can’t even get the sample order correct
”
- Lee T
“
Tile samples never arrived - now battling for a refund!
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- Sophie E
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The tiles are faulty and we think we should have been given a full refund, including deliveries cost, £39 for initial delivery and then £41.
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- Marie S
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Very pleased with the tiles, though the main point of this review is to praise the customer service. The consignment included a lot tiles broken in transit; the issue was resolved promptly and without question.
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- Ian F
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Excellent service
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- Joanne B
“
Very impressed with the tile, the price and overall service I received! Would highly recommend
”
- John R
