Isle of Wight Tomatoes Reviews

4.8 Rating 2,999 Reviews
94 %
of reviewers recommend Isle of Wight Tomatoes
4.8
Based on 2,999 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Isle of Wight Tomatoes Reviews
My purchase was to make up some hampers for Christmas with different condiments and sauces that I knew the recipients would enjoy, so I cannot, at present, comment on the taste. However, the parcel arrived in good time and although there was one small problem it was sorted out as soon I contacted them. The products look very appetizing and I am making a list to order for myself in the new year. Supporting a UK business based somewhere I know was also important.
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Posted 2 years ago
Quality and service is really important to us so thank you for letting us know that you have enjoyed shopping with us โ€“ it means so much.
Posted 2 years ago
Very good service. Wonderful tomatoes and peppers.
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Posted 2 years ago
Quality and service is really important to us so thank you for letting us know that you have enjoyed shopping with us โ€“ it means so much.
Posted 2 years ago
I loved the tomatoes, however when they arrived quite a few were squidgy. I had to cook them, and they were delicious, so nothing wasted. Iโ€™ve finished all the fresh tomatoโ€™s and am looking forward to trying all the jars I bought.
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Posted 2 years ago
Many thanks for taking the time to share your feedback with us โ€“ we are so pleased to hear that you love our products as much as we do! Our customer service team are always on hand to resolve any issues so please do get in touch in the future!
Posted 2 years ago
Very efficient postage, I enjoy reading the recipes
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Posted 2 years ago
Quality and service is really important to us so thank you for letting us know that you have enjoyed shopping with us โ€“ it means so much.
Posted 2 years ago
Quality very good as always, the best tomatoes in the UK. In the last delivery we had a few rotten cherry tomatoes.
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Posted 2 years ago
Thank you so much for your feedback! Delighted that you enjoy our produce. If you ever have any issues then please don't hesitate to get in touch via our email helo@thetomatostall.co.uk and one of our lovely customer service team will look into it for you!
Posted 2 years ago
The goods were supplied were of very high quality and the delivery service was very speedy.
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Posted 2 years ago
Glad to hear that you love our IOW tomatoes as much as we do!
Posted 2 years ago
Have purchased for several years the flavour is excellent but the last 3 deliveries the amount of soft burst tomatoes have been increasing. All sundries have been excellent
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Posted 2 years ago
Hi Sheelah, Can I ask if you have been in touch with our customer service team as they would love to resolve this for you!
Posted 2 years ago
I wish there was less packaging even though it was made out of paper
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Posted 2 years ago
Hi there, Thank you so much for your feedback. We are always looking for ways to safely get our tomatoes from us to you whilst keeping the planet in mind. All of our packaging is recyclable and we aim to use as little as possible whilst also making sure the tomatoes are properly protected.
Posted 2 years ago
I placed a large order for Puttanesca and Shakshua sauces a few weeks ago. They were stored in the cupboard and it was only yesterday that I opened one and found what looked like white mould on the surface. Since so much time has passed since delivery I felt there was no point in complaining but just wanted to say.
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Posted 2 years ago
Hi Gillian, it's never too late to get in touch with us about this. Please send us an email and we'd love to resolve this for you!
Posted 2 years ago
It was a lovely parcel, though it is a little bit pricey. On the downside two of the beef tomatoes were cracked and leaked. And it was third of big tomatoes box arrived not in decent condition.
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Posted 2 years ago
Hi Bogdana, so sorry to hear that you were disappointed. Please do get in touch with our customer service team as they would love to put this right for you!
Posted 2 years ago
Excellent products and very fast delivery - only negative was that the parcel was not handled correctly by carrier and some of the tomatoes in the heritage box ended up split - not the end of the world but the carrier did not reflect the superb products and packaging.
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Posted 2 years ago
Hi Paul thank you so much for taking the time to leave a review. So sorry that some of your tomatoes were damaged, please do get in touch with our customer service team as they would love to resolve this for you.
Posted 2 years ago
Love the tomatoes and sauces. Always great service. The exception being a missing item from my last order. Hopefully being resolved.
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Posted 2 years ago
Many thanks for taking the time to share your feedback with us โ€“ we are so pleased to hear that you love our products as much as we do! Our customer service team are always on hand to resolve issues like this!
Posted 2 years ago
Lovely range of fresh tomatoes - really full of flavour. A couple were a little squished, not sure why the heavier items were on top of the fresh toms, possibly a packing error but it was only a small number damaged. Otherwise, delivery was quick and I received updates so that I knew my tomatoes were on the way. The oak smoked tomatoes were sublime and the pizzaiola tomato sauce and tomato juice are fabulous store cupboard items. I will be ordering again and I would recommend.
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Posted 2 years ago
Many thanks for taking the time to share your feedback with us โ€“ we are so pleased to hear that you love our products as much as we do! Please don't hesitate to get in touch to our customer service team regarding any damages as they would love to put this right for you. We tend to pack the products on top of the tomatoes to ensure the tomatoes do not have room to jump around and get damaged in transit that way. Our boxes should lock into one another to ensure that the product on the top does not damage anything on the bottom. Hopefully this provides an insight into our packaging and we are thrilled to hear that you enjoyed your delivery!
Posted 2 years ago
Lovely tasty tomatoes, great recipe ideas too! Dropped 1 star as some of the toms were rather soft and a bit mushy. Excellent quick delivery.
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Posted 2 years ago
Thank you for taking the time to share your feedback with us โ€“ sorry to hear that some of the tomatoes were softer than expected. Can I ask if you have been in contact with our customer service team as they would love to help put this right!?
Posted 2 years ago
Speedy delivery, great quality of product, A+ on customer service. A couple of times there were small issues (a handful of damaged tomatoes, or items missing from the order) -on those occasions, I emailed customer service and they replied to me very quickly to correct the error. I definitely would buy from them again and again. I love getting the box of goodies!
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Posted 2 years ago
Quality and service is really important to us so thank you for letting us know that you have enjoyed shopping with us โ€“ it means so much.
Posted 2 years ago
This would have been 5 stars had it not been for the confusion caused by the Bank Holiday email. Great product and promptly delivered. Would use again.
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Posted 2 years ago
Hi Lynda, thank you for your feedback here! Our apologies for any confusion caused - our customer service team are on hand to help if you ever have any questions! Great to hear you are enjoying our tomatoes!
Posted 2 years ago
As always delicious but large ones disappointingly mushy ๐Ÿ™„
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Posted 2 years ago
Thank you for your message, we are sorry for any disappointment, please don't hesitate to get in touch with our friendly customer service team who would love to resolve this for you.
Posted 2 years ago
Easy to place order.
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Posted 2 years ago
Quality and service is really important to us so thank you for letting us know that you have enjoyed shopping with us โ€“ it means so much.
Posted 2 years ago
Tomatoes that taste like they used to.Sweet and delicious.
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Posted 2 years ago
Thank you for taking the time to share your feedback with us โ€“ our team love to hear what our customers think about us.
Posted 2 years ago
Wonderful to enjoy British grown beautiful produce. Healthy tastey and fresh and great quality.
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Posted 2 years ago
Many thanks for taking the time to share your feedback with us โ€“ we are so pleased to hear that you love our products as much as we do!
Posted 2 years ago
Isle of Wight Tomatoes is rated 4.8 based on 2,999 reviews