Isle of Wight Tomatoes Reviews

4.8 Rating 2,998 Reviews
94 %
of reviewers recommend Isle of Wight Tomatoes
4.8
Based on 2,998 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Isle of Wight Tomatoes Reviews
Generally excellent, but this time a jar of smoked tomatoes in oil leaked a bit, resulting in much of the "stuffing" n the packaging not being fit for recycling. For understandable reasons given present conditions the courier was a day later than originally said, but only notified us of this rather late in the day
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Posted 1 year ago
Great product and good additional products to try
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Posted 1 year ago
I've had a few orders now. All of the sauces and condiments are lovely... the Vegan kimchi is the best ever! Ive had tomatoes, patrons, garlic and aubergines all so fresh had! I had an issue with my last box but they went out of the way to rectify and even called me personally. I appreciated that as customer service is important to me. I will keep ordering and know I will get quality produce 😊
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Posted 1 year ago
I enjoy buying from the tomato stall ,although I have to say if the tomatoes on delivery are often squashed and soft. The curry sauce is excellent as is the balsamic vinegar just gorgeous. Delivery was on the requested day which is perfect
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Posted 1 year ago
Very caring and helpful staff. When DPD messed up my delivery Anna was very supportive. The box arrived dented but because it was packed so well no damage to the contents.
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Posted 1 year ago
Thank you for taking the time to share your feedback with us – our team love to hear what our customers think about us.
Posted 1 year ago
Lovely produce, well packed and received on time. I would definitely recommend. Thank you!
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Posted 1 year ago
Thanks for your support and loyalty for our brand, we really do appreciate it.
Posted 1 year ago
Lovely fresh selection well packaged but all in same state of being rather over ripe which meant I had to cook some rather than waste them. Was unclear about delivery day at time of ordering.
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Posted 1 year ago
Quality and service is really important to us so thank you for letting us know this. Don’t forget if you need any help ordering our team are here to help. To speak to our friendly customer service team please call 01983 866907, they are available Mon – Fri 8.30am – 5pm.
Posted 1 year ago
The tomatoes tasted lovely. But there were a lot of broken and soft tomatoes which was a bit disappointing.
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Posted 1 year ago
We are sorry to hear that there has been a problem with your order, one of our customer service team has been in touch to resolve this.
Posted 1 year ago
My first box was perfect sadly my second box had too many soft tomatoes in it not sure now wether to place another order
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Posted 1 year ago
Thank you for your feedback. We are sorry to hear that your ordering experience has fallen short on this occasion, one of our friendly customer service team will be in touch to resolve this for you.
Posted 1 year ago
The tomatoes are great and in good condition this time (they aren't always). A better service would be to guarantee delivery on a specific day.
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Posted 1 year ago
Thank you so much for your feedback, we really do appreciate your opinion and will be sure to pass this on to the team.
Posted 1 year ago
Good package
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Posted 1 year ago
Thank you so much for your feedback, we really do appreciate your support.
Posted 1 year ago
It's great to have the opportunity to have home delivery of organic tomatoes! However, as some of the varieties are truly delicious, whereas others are just pretty, it would be nice to have the option to pick and mix different sorts according to taste, instead of in a set box.
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Posted 1 year ago
Hi there, thank you so much for taking the time to feedback! We so appreciate your feedback and will pass this onto the team.
Posted 1 year ago
Today received 3rd delivery of luscious tomatoes.....despite today's heat they arrived in perfect condition. Delightful in salads, sandwiches, on their own or used for cooking. Excellent products Favourite tomato is the "Kumato" but have also had other tomato varieties and Padron peppers, aubergines
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Posted 1 year ago
Thank you for your amazing comment, we’ll ensure that it’s shared with our Tomato Stall teams.
Posted 1 year ago
Gorgeous products. Great to have varieties that are scarce in the shops. However, the Tiger tomatoes are a bit soft when they arrive. It would also be great if you could choose a mixed, all red or all green Tiger tomato box!!
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Posted 1 year ago
Thank you for taking the time to share your feedback with us – our team love to hear what our customers think about us.
Posted 1 year ago
Lovely tomatoes and a nice variety.
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Posted 1 year ago
Thank you so much for your feedback, we really do appreciate your support.
Posted 1 year ago
We enjoyed the delicious taste and selection of fresh tomatoes very much.
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Posted 1 year ago
Glad to hear that you love our IOW tomatoes as much as we do!
Posted 1 year ago
The piccolo tomatoes are brilliant. Sweet, firm, full of flavour. However I have tried the beefsteak and plum varieties, both of which were bland and a bit watery and the cocktail vine which are disappointingly soft and not particularly tasty. I used to order two punnets of piccolos a week and that was perfect but with the new minimum order value, I have to either order four every two weeks, and then they start to go off, or supplement with other varieties, which I've tried but haven't found a good one.
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Posted 1 year ago
Hi Charlie, thank you for your feedback. Sorry to hear that you have been disappointed with your order. We'd recommend out pick and mix box as a supplement as these are full of cherry and plum tomatoes that very sweet and full of flavour!
Posted 1 year ago
I have bought a few times and alway fresh good produce, even when there was a small problem it was handled well. The only complaint is that it takes too long from placing the order to be delivered and does not give a date when you order.
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Posted 1 year ago
Quality and service is really important to us so thank you for letting us know that you have enjoyed shopping with us – it means so much. We really appreciate your feedback and will be sure to pass this on to the relevant team.
Posted 1 year ago
Hello. I am your regular customer. On last occasion I ordered ultimate produce box : tomatoes , peppers ( all 3 kinds), asparagus and eggplants. All great quality and superb flavour. I was disappointed that 10% (300g) of my tomatoes are unripe…completely green! When I see influencers on instagram taking photos of their tomato boxes I can’t see they got unripe ones. Please do not send unripe tomatoes, unless somebody wants them.
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Posted 1 year ago
Hi Andrea, I'm pleased to inform you that these tomatoes are not unripe! They are our green mini plum tomatoes and are perfectly fine to eat :)
Posted 1 year ago
Quite a lot of tomatoes were crushed in the last delivery but the rest tasted as fabulous as usual
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Posted 1 year ago
Thank you for taking the time to share your feedback. Sorry to hear that some were damaged - please do get in touch with our customer service team as they would love to resolve this for you.
Posted 1 year ago
Isle of Wight Tomatoes is rated 4.8 based on 2,998 reviews