Login
Start Free Trial Are you a business? Click Here

Isle of Wight Tomatoes Reviews

4.8 Rating 4,629 Reviews
95 %
of reviewers recommend Isle of Wight Tomatoes
4.8
Based on 4,629 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Isle of Wight Tomatoes Reviews
My daughter attended a food festival in Farnham, purchased cook sauces and loved them. I have purchased same for her for Christmas, hence I am unable to comment further.
Helpful Report
Posted 2 years ago
Excellent quality of both fresh produce and sauces and juice. Beautifully wrapped: a real treat.
Helpful Report
Posted 2 years ago
excellent tomatoes and good service
Helpful Report
Posted 2 years ago
Excellent service and pretty good tomatoes, regular purchaser
Helpful Report
Posted 2 years ago
Overall I'm happy with tomato stall. They have massively improved the packing of their easily damaged products
Helpful Report
Posted 2 years ago
Thank you so much for your feedback, we really do appreciate your support.
Posted 2 years ago
Lovely produce and good delivery albeit a tad later than normal. Items arrived well packaged and in good condition. They taste lovely too. If only I could afford more regular deliveries of tomatoes :) Thank you.
Helpful Report
Posted 2 years ago
Thank you so much for your feedback, we really do appreciate your support.
Posted 2 years ago
I love the produce very much. Everything is of very high quality. I would give a give star review apart from one thing. I have a subscription which is great however dome times depending on the season it varies so I do tend to amend it every now and again. A couple of months ago I had covid so wasn't up much and forgot to check my order resulting in me getting twice as much as I actually wanted and therefore costing twice as much. All my other subscriptions send out a reminder a couple of days before payment is taken to reminder people what is in their current order and to check that their subscription is correct for this month. It would be really good if you could do something similar. Thanks
Helpful Report
Posted 2 years ago
Hi Sharon, thank you for your feedback. We will be implementing an update for the subscription service which will send a reminder a few days before that your subscription is due. Thank you for your patience whilst we get this up and running. In the mean time, if an order has processed and you wanted to cancel or amend we would be happy to help.
Posted 2 years ago
Pleased overall, the family tomato box tomatoes are tasty, but some of the tomatoes in the heritage speciality box were bland and had no taste, particularly the yellow ones. Inevitably on opening a small handful of tomatoes from each box had to be thrown away as they had gone off.
Helpful Report
Posted 2 years ago
Hi David, thank you for your feedback. I would love to investigate this further and resolve this. Please could you get in touch with our customer service team at hello@iowtomatoes.co.uk. Where one of our friendly team members will take a look at this matter for you.
Posted 2 years ago
Great product excellent service and definatly be ordering again
Helpful Report
Posted 2 years ago
Thank you so much for your feedback, we really do appreciate your support.
Posted 2 years ago
I sent them as a present, but received no response.
Helpful Report
Posted 2 years ago
Hello Eddie, if you do need to discuss the order please let us know and happy to assist. Our team are available on 01983 866907 or email hello@iowtomatoes.co.uk. Warmest regards, Sam
Posted 2 years ago
Great product. However the minimum spend for free delivery is quite high in my opinion. Especially when, apart from tomatoes, a lot of the other items are out of stock. My advice would be to either reduce the minimum threshold or start stocking more items. You can expect for regular folk to spend £35 week in and week out just on tomatoes.
Helpful Report
Posted 2 years ago
Balsamin and pesto were excellent. Tomatoes taste lovely but some were over ripe and splitting.
Helpful Report
Posted 2 years ago
Thank you so much for your feedback, we really do appreciate your support.
Posted 2 years ago
Apart from the late delivery due to dpd drive. The tomatoes as always are excellent. Full flavoured and last a while brilliant customer service experience. Site easy to navigate highly recommend. DPD let's it down abit with the driver in my area not delivering on the day.
Helpful Report
Posted 2 years ago
Thank you so much for your feedback, we really do appreciate your support.
Posted 2 years ago
Although very happy with all my products as usual, the beefsteak tomatoes went mouldy very quickly. They were delivered on Friday and I wants to use them on Monday but two were very squishy and unusable.
Helpful Report
Posted 2 years ago
Hi Lucy, we are sorry to learn that your recent order has arrived not looking its best. Please could you get in touch here hello@iowtomatoes.co.uk and one of our friendly customer service team would love to resolve this for you.
Posted 2 years ago
My delivery was 24 hours later than confirmed by DPD, but your office was excellent at chasing them up. Large box of mixed was quite soft, probably having been kept in a hot van for a long time. The Kumato box and aubergines were excellent.
Helpful Report
Posted 2 years ago
Hi, we are sorry to learn that your recent order has arrived not looking its best. Please could you get in touch here hello@iowtomatoes.co.uk and one of our friendly customer service team would love to resolve this for you.
Posted 2 years ago
beautiful looking tomatoes well packed for transit but taste was lacking
Helpful Report
Posted 2 years ago
Hi Sue, sorry to hear you are disappointed the taste. We grow tomatoes especially for their flavour. Please get in touch with our team at hello@iowtomatoes.co.uk and someone would be happy to help.
Posted 2 years ago
Lovely variety of tomatoes and we also enjoyed the pizziaola sauce.
Helpful Report
Posted 2 years ago
Most of the products I ordered were good, but the main reason for the order was the fresh tomatoes and they were not at their best. The medium sized tomatoes were over-ripe and had got quite bashed in transit. We had to use them straight away in cooking because they were no good for sandwiches.
Helpful Report
Posted 2 years ago
Hi Joan, sorry to hear you are disappointed with your order. Please get in touch with our team at hello@iowtomatoes.co.uk and someone would be happy to help.
Posted 2 years ago
The quality of your produce is excellent, but we have had a problem with a delivery where a bottle of pasatta was broken, some tomatoes damaged and the contents of the parcel covered in tomato paste. We phoned to report it (and left a note - twice - with the delivery company). A lady in you customer services department promised us a refund/credit and a discount on our next purchase. We have heard nothing since...
Helpful Report
Posted 3 years ago
Hi Richard, sorry to hear you are disappointed with your order, we do not have a record of you calling us. Please get in touch with Katerina at hello@iowtomatoes.co.uk. She would be happy to process your refund.
Posted 2 years ago
The flavour of the tomatoes is awesome, but sometimes they don't arrive in the best condition. We had a put in the bin a few of them
Helpful Report
Posted 3 years ago
Hi Felipe, sorry to hear you are disappointed with your order. Please get in touch with our team at hello@iowtomatoes.co.uk and someone would be happy to help.
Posted 2 years ago
Isle of Wight Tomatoes is rated 4.8 based on 4,629 reviews