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Isle of Wight Tomatoes Reviews

4.8 Rating 2,998 Reviews

94 %

of reviewers recommend Isle of Wight Tomatoes

Company Reviews

Product Reviews

4.8

Based on 2,998 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Isle of Wight Tomatoes 5 star review on 2nd November 2023

Isle of Wight Tomatoes 5 star review on 29th July 2023

Siobhan Simpson

Isle of Wight Tomatoes 5 star review on 29th July 2023

Siobhan Simpson

Isle of Wight Tomatoes 5 star review on 2nd November 2022

Isle of Wight Tomatoes 5 star review on 2nd November 2022

Isle of Wight Tomatoes 5 star review on 24th September 2022

Isle of Wight Tomatoes 5 star review on 19th September 2022

192

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely produce and good delivery albeit a tad later than normal. Items arrived well packaged and in good condition. They taste lovely too. If only I could afford more regular deliveries of tomatoes :) Thank you.”

Posted 5 months ago

Thank you so much for your feedback, we really do appreciate your support.

Posted 5 months ago

“I love the produce very much. Everything is of very high quality. I would give a give star review apart from one thing. I have a subscription which is great however dome times depending on the season it varies so I do tend to amend it every now and again. A couple of months ago I had covid so wasn't up much and forgot to check my order resulting in me getting twice as much as I actually wanted and therefore costing twice as much. All my other subscriptions send out a reminder a couple of days before payment is taken to reminder people what is in their current order and to check that their subscription is correct for this month. It would be really good if you could do something similar. Thanks”

Posted 5 months ago

Hi Sharon, thank you for your feedback. We will be implementing an update for the subscription service which will send a reminder a few days before that your subscription is due. Thank you for your patience whilst we get this up and running. In the mean time, if an order has processed and you wanted to cancel or amend we would be happy to help.

Posted 5 months ago

“Pleased overall, the family tomato box tomatoes are tasty, but some of the tomatoes in the heritage speciality box were bland and had no taste, particularly the yellow ones. Inevitably on opening a small handful of tomatoes from each box had to be thrown away as they had gone off.”

Posted 5 months ago

Hi David, thank you for your feedback. I would love to investigate this further and resolve this. Please could you get in touch with our customer service team at hello@iowtomatoes.co.uk. Where one of our friendly team members will take a look at this matter for you.

Posted 5 months ago

“Great product excellent service and definatly be ordering again”

Posted 6 months ago

Thank you so much for your feedback, we really do appreciate your support.

Posted 6 months ago

“I sent them as a present, but received no response.”

Posted 6 months ago

Hello Eddie, if you do need to discuss the order please let us know and happy to assist. Our team are available on 01983 866907 or email hello@iowtomatoes.co.uk. Warmest regards, Sam

Posted 6 months ago

“Great product. However the minimum spend for free delivery is quite high in my opinion. Especially when, apart from tomatoes, a lot of the other items are out of stock. My advice would be to either reduce the minimum threshold or start stocking more items. You can expect for regular folk to spend £35 week in and week out just on tomatoes.”

Posted 6 months ago

“Balsamin and pesto were excellent. Tomatoes taste lovely but some were over ripe and splitting.”

Posted 6 months ago

Thank you so much for your feedback, we really do appreciate your support.

Posted 5 months ago

“Apart from the late delivery due to dpd drive. The tomatoes as always are excellent. Full flavoured and last a while brilliant customer service experience. Site easy to navigate highly recommend. DPD let's it down abit with the driver in my area not delivering on the day.”

Posted 7 months ago

Thank you so much for your feedback, we really do appreciate your support.

Posted 5 months ago

“Although very happy with all my products as usual, the beefsteak tomatoes went mouldy very quickly. They were delivered on Friday and I wants to use them on Monday but two were very squishy and unusable.”

Posted 7 months ago

Hi Lucy, we are sorry to learn that your recent order has arrived not looking its best. Please could you get in touch here hello@iowtomatoes.co.uk and one of our friendly customer service team would love to resolve this for you.

Posted 8 months ago

“My delivery was 24 hours later than confirmed by DPD, but your office was excellent at chasing them up. Large box of mixed was quite soft, probably having been kept in a hot van for a long time. The Kumato box and aubergines were excellent.”

Posted 7 months ago

Hi, we are sorry to learn that your recent order has arrived not looking its best. Please could you get in touch here hello@iowtomatoes.co.uk and one of our friendly customer service team would love to resolve this for you.

Posted 8 months ago

“beautiful looking tomatoes well packed for transit but taste was lacking”

Posted 8 months ago

Hi Sue, sorry to hear you are disappointed the taste. We grow tomatoes especially for their flavour. Please get in touch with our team at hello@iowtomatoes.co.uk and someone would be happy to help.

Posted 7 months ago

“Lovely variety of tomatoes and we also enjoyed the pizziaola sauce.”

Posted 8 months ago

“Most of the products I ordered were good, but the main reason for the order was the fresh tomatoes and they were not at their best. The medium sized tomatoes were over-ripe and had got quite bashed in transit. We had to use them straight away in cooking because they were no good for sandwiches.”

Posted 8 months ago

Hi Joan, sorry to hear you are disappointed with your order. Please get in touch with our team at hello@iowtomatoes.co.uk and someone would be happy to help.

Posted 7 months ago

“The quality of your produce is excellent, but we have had a problem with a delivery where a bottle of pasatta was broken, some tomatoes damaged and the contents of the parcel covered in tomato paste. We phoned to report it (and left a note - twice - with the delivery company). A lady in you customer services department promised us a refund/credit and a discount on our next purchase. We have heard nothing since...”

Posted 8 months ago

Hi Richard, sorry to hear you are disappointed with your order, we do not have a record of you calling us. Please get in touch with Katerina at hello@iowtomatoes.co.uk. She would be happy to process your refund.

Posted 7 months ago

“The flavour of the tomatoes is awesome, but sometimes they don't arrive in the best condition. We had a put in the bin a few of them”

Posted 8 months ago

Hi Felipe, sorry to hear you are disappointed with your order. Please get in touch with our team at hello@iowtomatoes.co.uk and someone would be happy to help.

Posted 7 months ago

“Arrived Thursday but a lot of the yellow tomatoes were quite soft the next day and I was racing to use them up in different dishes! Previous deliveries, we have enjoyed your tomatoes quite firm for up to a week+. Lots of taste and lovely tomato products from you though.”

Posted 9 months ago

Hi Norma, sorry to hear you are disappointed with your order. Please get in touch with our team at hello@iowtomatoes.co.uk and someone would be happy to help.

Posted 7 months ago

“Great product and arrived when they said it would. Fantastic taste and great variety. I only have one criticism, the product was a bit too ripe for a normal size family. We had to use it almost straight away where, if some of it was less ripe, we could have made it last longer. We now have six months of frozen pizza sauce 😋”

Posted 9 months ago

Hi Craig, sorry to hear you are disappointed with your order. Please get in touch with our team at hello@iowtomatoes.co.uk and someone would be happy to help.

Posted 7 months ago

“The tomatoes are stunningly delicious. The flavour is as good if not better than home grown. They arrive ripe and ready to eat. Hence the brilliant. This can cause problems if delivery isn’t immediate or gentle. Good packing but perhaps DPD could be more careful. I liked the tomato pesto too.”

Posted 9 months ago

“Great products, lovely sauces and pestos. Beautiful fresh tomatoes, sweet peppers and aubergines and I love the Ultimate box, or I used to until they started putting in Padron peppers! I hate padrons and despite asking NOT to have them delivered to me, I ended up with them this week and they weren't even of good quality. I will have to stop ordering the Ulitmate box, I cannot risk any more of these vile peppers.”

Posted 9 months ago

Hi Nicola, Sorry to hear you do not like Padron peppers. Are you familiar with how to cook them? They are a delicacy in Spain and very popular- but understand if you do not like them. The Ultimate Produce Box will contain 200g Arreton Gold Peppers or 200g Padron Peppers depending on what has been picked that week. Please do get in touch with us at hello@iowtomatoes.co.uk and we can help with your next order request of no Padrons.

Posted 7 months ago

“Great produce - why not send some recipe ideas with the food box too to inspire our use of your wonderful produce ?”

Posted 9 months ago

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Isle of Wight Tomatoes is rated 4.8 based on 2,998 reviews