The Tax Refund Company Reviews

Name: The Tax Refund Company
Address: The Tax Refund Company Grosvenor House St. Thomas’s Place , ,, Stockport
Rating: 4.44

4.4 Rating 896 Reviews

89 %

of reviewers recommend The Tax Refund Company

Company Reviews

Metrics

4.4

Based on 896 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful 👌”

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Posted 3 years ago

Thanks for using our service Amanda, we try to be! Kind regards

Posted 3 years ago

“The process is super easy, they are helpful I have used them in the past and I did get some money, I have just processed claim again so am hopeful I get some money back. There is nothing to pay for checking.”

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Posted 3 years ago

Correct, it's a no lose situation! Thanks for the review, kind regards.

Posted 3 years ago

“Easy to fill in application”

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Posted 3 years ago

Thanks for the review, we appreciate it. Kind regards

Posted 3 years ago

“They help me before.”

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Posted 3 years ago

And we hope to be able to help you again! Thanks for the review, we appreciate it

Posted 3 years ago

“Easy to submit application.”

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Posted 3 years ago

That's great feedback Robert, thankyou. Kind regards

Posted 3 years ago

“Straight forward process with friendly helpful staff”

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Posted 3 years ago

Ah that's great to hear, thankyou. Kind regards

Posted 3 years ago

“Certainly helpful if you struggle to understand your correct tax codes.”

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Posted 3 years ago

That's exactly what we're here for! Thanks for the review. Kind regards

Posted 3 years ago

“good to know that some one is watching our back as we working hard.some of the dates i couldnt remember the exact dates”

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Posted 3 years ago

Thanks for leaving us a review, we really appreciate it. Kind regards

Posted 3 years ago

“Very helpful when I was struggling to complete the form”

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Posted 3 years ago

Glad we could be of assistance, thanks for leaving us a positive review, we really appreciate it. Kind regards

Posted 3 years ago

“The process is straightforward and the people are polite, kind and professional.”

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Posted 3 years ago

That's great feedback, thanks you so much for taking the time. Kind regards

Posted 3 years ago

“Quick and easy online system.”

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Posted 3 years ago

Thanks for the review Valerie, much appreciated. Kind regards

Posted 3 years ago

“Generally straight forward except for the date of professional fees which I felt required clarity. Got straight through to some one who provided immediate assistance.”

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Posted 3 years ago

Thanks for the feedback, we are always looking at ways to improve the process so we will take that onboard. Thanks also for pointing out that we do have a team for our customers to speak to should they need support, a lot of people don't realise that. Kind regards

Posted 3 years ago

“To many boxes that ask for specifics. It should have more boxes which say I don’t know”

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Posted 3 years ago

Thanks for the feedback, we are always looking for ways to make our process easier. Kind regards

Posted 3 years ago

“Swift response but service a bit expensive.”

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Posted 3 years ago

Thanks for the review. Don't forget, you only pay a fee if we get you a refund, if there is no refund, not only do you have the peace of mind that you are not paying too much tax, but it was also completely free of charge. Kind regards

Posted 3 years ago

“Persistence and patient in assisisting the client until the client gets it right.”

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Posted 3 years ago

That's wonderful feedback, thank you so much. Kind regards

Posted 3 years ago

“Extremely patient”

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Posted 3 years ago

Thanks for the feedback, much appreciated. Kind regards

Posted 3 years ago

“Very patient with me as I kept leaving it and forgetting to complete it”

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Posted 3 years ago

Hi Steve, firstly thanks for completing everything in the end, secondly thanks for using our service and lastly, thanks for leaving us a positive review, it really is appreciated. Kind regards

Posted 3 years ago

“Nice that they understand the situation that I am in at the moment.”

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Posted 3 years ago

Thanks for the feedback Graham, it's much appreciated and helps other customers understand that we're a real company with real people to deal with your application. Kind regards

Posted 3 years ago

“Very good service, fast and responsible”

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Posted 3 years ago

Thanks for the review Anton, we really appreciate it. Kind regards

Posted 3 years ago

“So easy to fill out the online form. Nothing to lose.”

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Posted 3 years ago

That's great feedback, thankyou. You're absolutely right, there is nothing to lose! Kind regards

Posted 3 years ago

The Tax Refund Company is rated 4.4 based on 896 reviews