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The Stem Reviews

4.9 Rating 4,918 Reviews
98 %
of reviewers recommend The Stem
Company Reviews Product Reviews
1,214
 Questions Insights Metrics Info
4.9
Based on 4,918 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Stem Reviews

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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Aleksandra K
Verified Buyer
“Quick delivery, very good packaging Plants arrived in perfect condition. Definitely will use them again and will recommend!”
The Stem 5 star review on 14th April 2021 The Stem 5 star review on 14th April 2021
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Gemma I
Verified Buyer
“Gorgeous plants and great service!”
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Lexie A
Verified Buyer
“Excellent service and beautiful presentation.”
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Anonymous
Verified Buyer
“Ordered 3 plants, arrived on time & look great!”
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Anonymous
Verified Buyer
“Beautiful plants delivered.”
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Isabel R
Verified Buyer
“Items arrived at the exact delivery date and time they specified. The plant was in perfect condition, and was beautiful. The Stem team sent instructions of how to care for the new plant and were super helpful. I also ordered the mini watering can and it's so cute! I ordered these items as a gift for my friend, they were really accommodating for sending these items as gifts and the whole process was simple and perfect.”
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Anonymous
Verified Buyer
“Beautiful plant. Lots of flowers and healthy leaves. Perfect presentation- would be happy to give this as a gift instead of flowers. Great service and no plastic”
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Elle C
Verified Buyer
“Great quality plant. All leaves in tact and lovely and green! Very happy”
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Anonymous
Verified Buyer
“Great!!!!!!”
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Gemma W
Verified Buyer
“Bought a money tree from Stem and very happy with my purchase - looks exactly like the picture! Wrapped in a simple sheet of paper to reduce packaging 👍🏼 Delivered on time and is now living happily in my bedroom.”
The Stem 5 star review on 13th April 2021
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Ivan
Verified Reviewer
“It is always a pleasure never a chore with the stem. The plants are great, obviously we'll looked after and arrive in good condition. Have been to the stem twice and have always been amazed at their effective delivery and there well priced beautiful plants. I will be back as I love there service and the ethics of their company!”
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Hannah H
Verified Buyer
“Really happy with my plant and the pot I purchased, and love how easy it is to read up about the needs of the plants on the website.”
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Anónimo
Verified Buyer
“I love my beautiful Money Tree! I got the 85cm one, and the braided trunk is so gorgeous! It was great value I thought and in great condition. The delivery was good - it was good to be able to select the date, and the person delivering it gave me a call to let me know they'd arrived and to ask where to leave it, as I was out. The delivery window was quite long so that was why I was out, but I understand it's hard to do narrow delivery windows. I also really appreciate that they don't use excess packaging or print out any info wasting paper - there is a tag with basic care instructions but otherwise they send info over email instead.”
The Stem 5 star review on 12th April 2021
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Yvonne D
Verified Buyer
“Bought as a gift which was very much loved and appreciated the plant is beautiful full of life and good energy well kept thank you!”
The Stem 5 star review on 12th April 2021
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Mahnaz A
Verified Buyer
“Came on time & with care. Love my plant.”
The Stem 5 star review on 11th April 2021
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Gianmaria M
Verified Buyer
“beautiful plants, excellent customer service. couldn’t be happier. thank you”
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Sonya C
Verified Buyer
“Amazing service, 100% recommended and would buy again!”
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Anonymous
Verified Buyer
“Very efficient and excellent plants”
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Chris B
Verified Buyer
“Bought a plant for my sons house warming present He loved it so thanks ever so”
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Dan L
Verified Buyer
“Plants in beautiful condition! Great service.”
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The Stem is rated 4.9 based on 4,918 reviews
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