The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

Write Your review

Tell us how The Stem made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plant received in good time, and looks lovely - thanks 😊”

Helpful Report

“The plant arrived on time, in perfect condition, and makes my living space like so much more beautiful. Thank you, guys!”

Helpful Report

“Thank you for two lush healthy money trees that were wrapped minimally with no plastic. A welcome change! In fact I was even able to reuse the brown paper wrapping.”

Helpful Report

“Plants are so beautiful and healthy! Ordered from other online retailers but The Stem's plants are just so much better. Will definitely be ordering in the future. Please stock more plants (and pots)!”

The Stem 5 star review on 8th April 2021

Helpful Report

“Brilliant service. Plant arrived on time and was in beautiful condition”

Helpful Report

“Love my new plant!, helpful little care taking tips are provided and the service was efficient and easy!”

Helpful Report

“On time delivery Well packaged and the plants are beautiful”

The Stem 5 star review on 7th April 2021

Helpful Report

“Really wonderful! Couldn’t be happier with my new plants, thank you!”

Helpful Report

“Beautiful plants. Swift delivery! Thank you 😊”

Helpful Report

“Loved my plants and they look so good in my house”

Helpful Report

“Wonderful plant arrived earlier than expected!!! Thank You 😊 for your lovely service !”

Helpful Report

“I am absolutely happy with my purchase. Definitely would recommend them.”

Helpful Report

“Very happy, plants look just like the photo, delivered with minimal packaging. Good work!”

Helpful Report

“Lovely plant, perfectly delivered!”

Helpful Report

“Brilliant. Easy to use website. Delivery as promised. Good follow up info. Definitely recommend.”

Helpful Report

“Perfect! I bought a beautiful large cactus from The Stem, it was delivered the next day with alot of care!.”

Helpful Report

“Sent a plant for Easter to our son. Ordered on line as we live in Canada. Service was efficient, delivery occurred on the day promised and the plant looks outstanding. Thank you!”

Helpful Report

“I’ve ordered 4 plants from The Stem and they all look gorgeous, very good quality and were delivered by one of the team member in person ☺️”