The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My beautiful money plant arrived intact and in perfect condition. I have a large conservatory and and the lovely exotic plants from Stem look amazing. Great value for money.”

Helpful Report

“I bought the blue fractured plant pot for my son as a Christmas present. I was impressed with the quality of the pot and the communication from The Stem all the way through until delivery. I was able to choose a delivery day and it arrived on time and well packaged. My son absolutely loved it.”

Helpful Report

“Absolutely love The Stem. My first time having a plant and they included easy digital instructions on how to care for my baby. I ran into some troubles watering but after I followed their advice, my baby is healthy and blooming. Do thank you The Stem, you rockkkk.”

The Stem 5 star review on 6th January 2023

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“Very happy with my Ginseng Bonsai and pot and amazing customer service! :)”

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“Great service! I ordered a big bird of paradise and was able to schedule delivery, and had regular updates about when it was going to arrive. It arrived well-packaged and was really healthy - the recipient of it was very happy!”

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“Excellent service, I would 100% recommend The Stem and would use them again in future. Fast delivery, and great customer care. Thank You!”

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“Great selection of plants, easy ordering and fast delivery. Plants were packaged really well and arrived in mint condition. Great that you can purchase pots that up know will fit your plants. Really fantastic service and fab plants. Would definitely recommend.”

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“Love my big stem monstera, good value for money bigger than expected. Good update with the tracking for delivery will be ordering again x”

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“Ordered an indoor house plant attached to a large lava rock chalked root over rock Bonsai tree. Truly awesome size just love it”

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“Awesome team, all very helpful, prompt email responses with great advice and levels of service :) Will buy again soon!”

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“The plant delivered is beautiful and was delivered right on time, couldn’t be happier!”

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“This was the first time I have purchased from The Stem. I was very pleased with my order. It arrived on my specified day. I was kept up to date with delivery progress The plant was packed well and once opened it was very healthy looking. The leaves were nice and green and spread themselves once out of the box.”

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“Plants arrived and were packaged really well, looked very healthy on arrival!”

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“Lovely plant. Delivered on time and with care.”

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“Great selection of plants and quick delivery!”

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“Four Plants which were gifts, arrived vey well packaged, just requiring me to add a couple of bows. Didn't like the quality of the gift card... not worth bothering with. Would definitely consider ordering again.”

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“Beautiful plants, quick delivery. Very satisfied.”

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“The website is really easy to use and the information is very clear. I bought a plant for my husband for his home office. It arrived on the day I chose and in very good condition. The best part is that they also teach you how to take care of the plant so you don't kill it! This is a Christmas gift so I'm keeping in hidden in a sunny spot so that my husband doesn't find it before the day.”

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“Love the products and the service, always packaged well and excellent quality. Thank you.”

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“Very good the way the plants were packed no broken plants or mess from the soil.I would definitely recommend buying from The Stem again .”

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The Stem is rated 4.9 based on 4,918 reviews