Social Cat Reviews

Name: Social Cat
Rating: 4.73

4.7 Rating 2,517 Reviews

93 %

of reviewers recommend Social Cat

Company Reviews

Metrics

4.7

Based on 2,517 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“One of the best and convenient system for creators to connect with brands!”

Helpful Report

Posted 3 years ago

Hi Nishant, Happy to hear this! This is one of the main reasons we created Social Cat. More features coming soon; stay tuned. Cheers, Joe

Posted 3 years ago

“The influencers provided aren’t great quality it’s difficult to find good ones. Most are using l fake followers and loops and expect to be paid in spite of saying the reviews are not paid. I don’t think influencers are vetted at all by the company so you’re doing a lot of work yourself and paying for it.”

Helpful Report

Posted 3 years ago

Hi Louis, Thanks for sharing this feedback; we're sorry to hear that your experience is not awesome yet. It is not normal for influencers to ask for monetary compensation unless they are working on paid collaborations on Social Cat, which I do not think is the case in this situation. We will reach out to you immediately via email to understand which ones are actually doing this and take measures. This is not normal, and it should be flagged to us. Unfortunately, we clearly state which collaborations are gifted, affiliate, or paid, but I assume some influencers are testing the waters. This thing is very hard to control on our end, but we're looking for ways around it. Regarding the vetting of the influencers, we do have a manual vetting process with two team members doing this. I wonder if this is an isolated case, as this is not the experience other brands share with us via demo calls, reviews, and constant support via email. We will reach out via email to discuss this more and jump on a short call to show you the vetting process we have in place, the Report tool (for situations where influencers ask for money), and other features. Cheers, Joe

Posted 3 years ago

“It’s awesome that Social Cat puts me in line with brands very quickly that helps support my content that way I don’t have to wait to be contacted. Thank You”

Helpful Report

Posted 3 years ago

Hi David, Thanks for sharing your thoughts. We're happy you enjoy Social Cat so far. Any feedback, more than happy to hear it!

Posted 3 years ago

“I love how easy it is to apply for collabs and to connect with brands who also likes me back!”

Helpful Report

Posted 3 years ago

Hey Wendy, Lots of brands like you back every day! Stay tuned for more and more. Cheers, Joe

Posted 3 years ago

“I am extremely happy with Social Cat..Social Cat is easy to use and always updating offers on selection of brands for collaboration. I have learned so much about different brands and I’m looking forward for more amazing opportunities.”

Helpful Report

Posted 3 years ago

Hi Cyndiy, Stay tuned for more brands joining us and fresh new features coming out soon. Also, don't forget to subscribe to our newsletter. Cheers, Joe

Posted 3 years ago

“I’ve had a wonderful experience working with brands that match our product likes and needs on Social Cat. It’s great exposure for the brand and also for myself as a micro influencer. I highly recommend it for influencers starting out with gifted collabs from great brands!”

Helpful Report

Posted 3 years ago

Hi Nikki, Awesome, we are happy when you are happy! If you have any feedback for us, don't hesitate to send it to joe@thesocialcat.com to share it with the team. Cheers, Joe

Posted 3 years ago

“I like the variety of businesses that they match with collaborators.”

Helpful Report

Posted 3 years ago

Hi Michelle, Lovely to hear this. More brands are coming to Social Cat, so please stay tuned.

Posted 3 years ago

“Super cool idea Wish the website was organized better Instead of a list of absolutely everyone, collabs that are actually geared towards my niche When you accept or deny the collab, you need to go back out to the list, would be better if either the list gave a synopsis of the company and collab with the buttons or the next one automatically appears or there was a next button Appreciate new collab opportunities every day but the constant emails has my inbox full Products are fine”

Helpful Report

Posted 3 years ago

Hi Arielle, Thanks for sharing this feedback; the potential collaboration opportunities we send right now are geared toward your niche, but for example, if we do not have a lot of brands in that niche, the algorithm might suggest something a bit more outside of your niche. I think this might be the problem here. Also, we have a roadmap ahead with exciting new looks and features which are going to make the whole experience way smoother for you, as a Social Cat user (brand or creator) Please be patient in seeing these live as we are a small team here at Social Cat, but we grow fast and will start executing faster. We appreciate the feedback and shared it with our team in Slack. Cheers, Joe

Posted 3 years ago

“I’ve been loving the connection and opportunities that I’ve found through Social Cat! Totally would recommend it to all micro-influencers!”

Helpful Report

Posted 3 years ago

Hi Lisa, Appreciate the kind words! Stay tuned for more features, brands, and collaboration opportunities. Cheers, Joe

Posted 3 years ago

“my only complaint is that on the partnerships/brand dashboard, when reviewing possible brands, it would be nice to have the little "about/ info" available to read right there vs. having to open a new tab to view the brand before deciding if interested or not. it would streamline the process more.”

Helpful Report

Posted 3 years ago

Hi Hannah, Thanks for this feedback; I just shared it in Slack with our team. Please be patient as we implement new changes to our product, but I think this is a genius idea. We're fully aware that we need to do better in terms of the user experience and ease-of-use and we do have a roadmap for this, made mostly from feedback like yours. Cheers, Joe

Posted 3 years ago

“I have really enjoyed working with Social Cat. They bring to us some amazing brands to collab with. This helps us microinflecers as well as the brand. I definitely recommend for both to sign up for Social Cat.”

Helpful Report

Posted 3 years ago

Hi Misty, Thanks for sharing this; we love it. Make sure to keep an eye out for our emails.

Posted 3 years ago

“I have had a great experience with Social Cat! I have had the opportunity to work with several brands who have all been amazing to work with. Definitely would recommend.”

Helpful Report

Posted 3 years ago

Hi Michaela, Thanks for sharing this; we appreciate it. Stay tuned for more brands joining us. Joe

Posted 3 years ago

“Majority of the content creators I sent products too never responded. There is no protection for companies on here.”

Helpful Report

Posted 3 years ago

Hi Michael, Thanks for your feedback; this is highly appreciated, and I would like to address this issue. In terms of protection against these situations, our Report system is doing a great job. You can Report any creator from your account, and our Customer Success team monitors this. When you report an influencer, we block them automatically and receive a notification about the Report. Then, the customer success team gets in touch with you and the creator to solve this issue, and we never unlock accounts until the problem is solved. Of course, we do thousands of collaborations weekly, which is hard to control, and this type of situation appears. That is why we dedicated extra resources to this. I looked over your account and saw you started a free trial with us, but you never continued to be a customer. The free trial is seven days, and I would like to know how many products you sent out so I can help you. Since the trial period is short, I don't think there are many. On top of this, Michael, I do not see any Reports opened by you by now. We cannot control these situations if you do not report them. It seems that you were not fully aware of our tools to tackle these situations. We're looking to help out, so we will get in touch via email. Please reply to this as well, so we can be notified. Cheers, Joe

Posted 3 years ago

“Love Social Cat. They.are friendly & respond quickly. Help collab with some really great brands.”

Helpful Report

Posted 3 years ago

Hi Rayna, Awesome; thanks for sharing this! Keep an eye out for more brands and features!

Posted 3 years ago

“Social cat is amazing. I’m so happy I found them :)”

Helpful Report

Posted 3 years ago

Hi Sarah, Happy to hear that you enjoy Social Cat! Thanks so much for working with us! More features and brands coming every day; stay tuned. Joe

Posted 3 years ago

“It's been great to connect with different brands and try out products. Social Cat make it super easy to do this by providing a daily round up of brands and allowing both sides to match with eachother before partnering.”

Helpful Report

Posted 3 years ago

Hey Preiti, Lovely, thanks for sharing this! Stay tuned for more features and new brands joining us daily! Cheers, Joe

Posted 3 years ago

“I love social cat they have connected me with many brands. I would definitely recommend social cat to other influencers!”

Helpful Report

Posted 3 years ago

Hey Amanda, Lovely, thanks for sharing. Make sure to keep an eye out for the Daily Digest and more brands joining us! Cheers, Joe

Posted 3 years ago

“I am absolutely happy with Social Cat, from the onboarding call I had to the matching service with influencers. I have not been disappointed at all, the company really delivers !”

Helpful Report

Posted 3 years ago

Hey Stephane, Awesome to hear that! Thanks for sharing it. If we can help more, please let us know via email and stay tuned for new collaborations!

Posted 3 years ago

“We found the process of connecting with contributors was great and straight forward but the actual content that came back from it we don't feel would convert for us. Most of them would do a story upload of their box arriving and nothing more. Perhaps more ability to tick certain requirements off for what we would expect from them would be best. Overall our experience was good. Thanks!”

Helpful Report

Posted 3 years ago

Hi Natasha, Thanks for sharing your feedback with us; we appreciate it. We are happy to hear that the overall experience was great and you found it easy to match and work with influencers. In terms of the content provided, did you inform them about the deliverables they were supposed to meet? It is essential to let them know exactly what you are looking for in terms of campaign, placement, hashtags, and guidelines. Influencers you match with are already tailored to your needs, but they need that extra guidance to develop suitable campaigns for you. In 95% of the cases, we do see that brands provide precise campaign deliverables and guidance, and they obtain the exact type of campaign they are looking for. Our team will get in touch via email to discuss this more. Cheers, Joe

Posted 3 years ago

“I have loved discovering loads of new brands and collaborating with them through Social Cat. Social Cat makes the process quick and easy, and the brands that I have worked with have all been great.”

Helpful Report

Posted 3 years ago

Hey Claire, Amazing, we're happy you enjoy Social Cat so far and found new brands. Make sure to keep an eye out for the Daily Digest with new brands! Cheers, Joe

Posted 3 years ago

Social Cat is rated 4.7 based on 2,517 reviews