The Drinks Basket Reviews

Name: The Drinks Basket
Address: 472 Church Lane Kingsbury, London
Rating: 4.70

4.7 Rating 3,171 Reviews

93 %

of reviewers recommend The Drinks Basket

4.7

Based on 3,171 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone

About The Drinks Basket:

TheDrinksBasket is a specialist online retailer of niche and unique wines and spirits. We offer an extensive range, from the old favourites to a curated selection of luxury, specialist and alternative products, allowing you to choose from a wide selection of wine, vodka, gin, whiskey, cognac, tequila, rum, and various other spirits.

At TheDrinksBasket, we love what we do, from researching every product, to helping you find exactly what you’re looking for, no matter what the occasion. You don’t have to be an expert on single malts to shop our selection (but you might feel like one after). Whether it’s a fine whiskey, a rare bottle of gin you tried at the hottest new bar in town, or the perfect bottle of red you’re after, we’ve got it! With next-day delivery service, you’ll never have to wait long to get your hands on the tipple of your choice.

Visit Website

Phone:

0208 200 8355

Email:

Info@thedrinksbasket.com

Location:

472 Church Lane Kingsbury
London
NW9 8UA

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The Drinks Basket 5 star review on 10th January 2024

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on 14th June 2023. Tracking reference does not work. Rang three times and emailed once and no response. Will not be buying from this company again.”

Helpful Report

Posted 3 years ago

“didn't get delivered”

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Posted 3 years ago

“Awful response timing and execution to any queries. I have emailed them 5 times and called twice, and am still waiting for a call back and an email they said they would be sending nearly a week ago.”

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Posted 3 years ago

“I ordered a bottle of Gran Marnier which I have been drinking for years. However I have found that this bottle is vastly inferior in taste to the Gran Marnier that I am used to. I am very disappointed & won't be purchasing from the Drinks Basket again. I feel that having sorted out the initial problem very quickly, this has let the company down Regards Chris”

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Posted 3 years ago

“Absolutely awful. Paid for 2 day delivery a week later still not arrived, a phone call later and they said they'd been returned and they would send them to my wedding venue for 9 o clock the next day. Only for my partner to be on the phone to them saying the driver is 10 minutes away continuously, and for them to actually never arrive. Don't recommend this company at all, possible scam?”

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Posted 3 years ago

“Paid extra for delivery on time and it turned up 4 days late for a special birthday. Embarrassing. Every time I called the company they promised to call back and never did.”

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Posted 3 years ago

“I am still waiting for half my order. Have telephoned twice and got know where. Don't use them.”

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Posted 3 years ago

“This company must have a lot of damaged goods as looking at the reviews it seems this is the stock excuse for non delivery! Ordered wine on 17/2/23 still nothing on 2/3/23. Money taken from bank on day of order, not on despatch which is the norm. Chased order twice no call back, eventually got email to say they'd send a "replacement" on 24 hour delivery still nothing! Told I'd get 10% discount; how does that work when I've already paid? Quote from this website..."With next-day delivery service, you’ll never have to wait long to get your hands on the tipple of your choice." Don't make me laugh!”

Helpful Report

Posted 3 years ago

“High delivery costs so only made it worth while by ordering multiple bottles. They cancelled one without any communication meaning the delivery charge per bottle effectively doubled without option to agree to the new sale contract. Would not use again.”

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Posted 3 years ago

“no acknowledgement of order or receipt of funds. No advise of when delivery was expected”

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Posted 3 years ago

“I ordered the drink over a week ago and I’m still waiting on delivery not happy at all”

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Posted 3 years ago

“Still waiting delivery”

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Posted 3 years ago

“I understand there’s been postal strikes but I placed my order on 1st December and still not received anything on 8th of December. Contacted them on 8th of December and was told a second as on its way. Still nothing and it’s the 12th of December now.”

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Posted 3 years ago

“It has NOT arrived!”

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Posted 3 years ago

“Still waiting on any update on delivery. Not impressed. Wouldn't use this company again.”

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Posted 3 years ago

“Unable to give a review as still waiting for delivery of my order”

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Posted 3 years ago

“I have had no correspondence at all and I am still waiting for delivery of my order which is now past my fathers birthday. I know there are problems with post but I ordered this on the 28th November and on the 5th December this still hasn’t been delivered”

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Posted 3 years ago

“As ny order never arrived it would be difficult to write a review”

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Posted 3 years ago

“the box was left very far from our door on the street, luckily our neighboor found it and brought it to us”

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Posted 3 years ago

“Placed an order and after 6 days have not heard anything.sent a email nothing .I phoned up to be told sorry we have refunded you as the wine was damaged . This was the first time I used this company and will be the last .very poor service .”

Helpful Report

Posted 3 years ago

The Drinks Basket is rated 4.7 based on 3,171 reviews