The Tape Store Reviews

Name: The Tape Store
Address: 9-15 Grundy Street, Liverpool
Rating: 4.84

4.8 Rating 1,434 Reviews

99 %

of reviewers recommend The Tape Store

Company Reviews

Metrics

Info

4.8

Based on 1,434 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About The Tape Store:

The Tape Store is the UK's only dedicated supplier of hand held measuring tools. From tape measures and Leica DISTO laser measures to Protimeter moisture meters.

Selling to the public, trade and wholesale markets, our products are available in quantities ranging from 1 into the thousands and come with our 100% money back guarantee.

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The Tape Store 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent choice, good information and rapid delivery. Highly recommended !!”

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Posted 10 years ago

“Really good service, recieved next working day”

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Posted 10 years ago

“Good quality tape measure, delivered quickly.”

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Posted 10 years ago

“Looking across the Internet this seemed the best for tapes. Near perfect selection of tapes and very swift delivery. What is not to like?”

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Posted 10 years ago

“Fantastic, prompt sevice. Website very informative - got the tape I've been looking for for ages. Excellent - only place to go for tape measures now. Would be good if they stocked BMI spirit levels too (hint hint!)”

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Posted 10 years ago

“First class service”

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Posted 10 years ago

“Next working day delivery means in four working days.”

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Posted 10 years ago

Hi Tim, I'm truly sorry to hear that you've had an issue with your delivery. We take prompt delivery very seriously indeed, especially when our customers have paid for delivery by a specific time. I've just checked with our courier and it looks like, instead of being delivered on Tuesday, your order was delivered and signed for on Thursday. Whilst we definitely despatched it on the 15th as promised it appears that an issue with the courier caused it to be mis-routed. We have lodged a formal complaint and hope to hear back from them when they re-open on Monday. In the meantime I have refunded your full delivery cost back to your payment card by means of an apology as well as providing a further discount off your purchase price as a gesture of good faith. I'll email you privately with that info. I hope that this is acceptable to you. If not or if you have any questions/issues please don't hesitate to contact me directly on 0151 724 1347. I'll be happy to deal personally with any issues you have. As you can imagine, prompt deliveries are the life-blood of any reputable online retailer and, whilst 2015 saw over 98% of our deliveries coming in on time, even the very best delivery firms can occasionally fall down. Please let me know if there's anything else we can do for you. Kind regards and best wishes for the weekend. Ian Johnson Director The Tape Store

Posted 10 years ago

“Item perfect Arrived quick, get value for money.....”

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Posted 10 years ago

“Very quick service and great quality for the price. We are very pleased with the final product and Ian was very helpful throughout the process.”

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Posted 10 years ago

“The Leica Disto s910 is a great bit of kit and the service from The Tape Store was excellent. They managed to get my last minute order delivered before a site visit the next day for which I'm very grateful. I have recommended these guys to colleagues.”

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Posted 10 years ago

“Very efficient service and rapid turnaround. The Director even took the time to e-mail that the delivery would be in 2 separate parcels so I would not think that one had been forgotten!”

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Posted 10 years ago

“Thanks great service best tape for an awkward carpenter”

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Posted 10 years ago

“Very good service and quick delivery.”

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Posted 10 years ago

“Excellent! Easy to find what I wanted on the website, competitive pricing, straightforward ordering and payment. Key difference? Top quality packaging, delivered without any hassle. Very happy to recommend and we will be ordering more kit from The Tape Store in due course. David”

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Posted 10 years ago

“Great service and couldn't have been more helpful!”

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Posted 10 years ago

“Great service. Fast delivery. 10/10.”

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Posted 10 years ago

“Good quality tape measure, delivered quickly.”

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Posted 10 years ago

“Easy to order and quick delivery and looking forward to using the product. Will definitely be using The Tape Store again.”

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Posted 10 years ago

“Once again, excellent service and price point. Still our preferred supplier for surveying equipment. Thanks guys!”

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Posted 10 years ago

“bought a leica disto d2 good bit of kit easy to use ,good delivery”

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Posted 10 years ago

The Tape Store is rated 4.8 based on 1,434 reviews