The Tape Store Reviews

Name: The Tape Store
Address: 9-15 Grundy Street, Liverpool
Rating: 4.84

4.8 Rating 1,425 Reviews

99 %

of reviewers recommend The Tape Store

Company Reviews

Metrics

Info

4.8

Based on 1,425 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Tape Store:

The Tape Store is the UK's only dedicated supplier of hand held measuring tools. From tape measures and Leica DISTO laser measures to Protimeter moisture meters.

Selling to the public, trade and wholesale markets, our products are available in quantities ranging from 1 into the thousands and come with our 100% money back guarantee.

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The Tape Store 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

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“I had been on the hunt for a good laser measuring tool. I called the tape store and they were very helpful and informative. They managed to give me a great price and a very speedy delivery. I would recommend the tape store to anyone.”

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Posted 9 years ago

“Great customer service! I needed a fast delivery The tape store did everything to make it happen. Very helpful.”

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Posted 9 years ago

“There were problems with courier however we were notified straight away and a discount given. Very efficient.”

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Posted 9 years ago

“Very quick service. Thank you!”

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Posted 9 years ago

“Got the item in good condition and very quickly.”

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Posted 9 years ago

“Ordering simple, delivery quick. What more do you need”

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Posted 9 years ago

“Super-quick delivery of exactly what was ordered, exactly when it was expected. Good price and sharp service, tough to beat in my opinion,”

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Posted 9 years ago

“First class service to match a first class product, a Leica Disto D2 laser distance meter. I would certainly use the Tape Store again and would recommend it without any reservations to anyone.”

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Posted 9 years ago

“The order was dispatched within 24 hours and the price was very reasonable. The product was well packaged. Excellent!!”

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Posted 9 years ago

“I placed the order on a Friday and only slightly after 2pm for next day delivery , i called them and they politely checked and made sure i had my order for Monday Morning (i must say very early at 08:30AM!) Very impressed with the quick delivery and overall helpfulness of the member of staff i spoke to you.”

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Posted 9 years ago

“Good products as described. Efficient delivery service.”

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Posted 9 years ago

“Excellent choice, good information and rapid delivery. Highly recommended !!”

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Posted 9 years ago

“Really good service, recieved next working day”

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Posted 9 years ago

“Good quality tape measure, delivered quickly.”

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Posted 9 years ago

“Looking across the Internet this seemed the best for tapes. Near perfect selection of tapes and very swift delivery. What is not to like?”

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Posted 9 years ago

“Fantastic, prompt sevice. Website very informative - got the tape I've been looking for for ages. Excellent - only place to go for tape measures now. Would be good if they stocked BMI spirit levels too (hint hint!)”

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Posted 9 years ago

“First class service”

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Posted 9 years ago

“Next working day delivery means in four working days.”

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Posted 9 years ago

Hi Tim, I'm truly sorry to hear that you've had an issue with your delivery. We take prompt delivery very seriously indeed, especially when our customers have paid for delivery by a specific time. I've just checked with our courier and it looks like, instead of being delivered on Tuesday, your order was delivered and signed for on Thursday. Whilst we definitely despatched it on the 15th as promised it appears that an issue with the courier caused it to be mis-routed. We have lodged a formal complaint and hope to hear back from them when they re-open on Monday. In the meantime I have refunded your full delivery cost back to your payment card by means of an apology as well as providing a further discount off your purchase price as a gesture of good faith. I'll email you privately with that info. I hope that this is acceptable to you. If not or if you have any questions/issues please don't hesitate to contact me directly on 0151 724 1347. I'll be happy to deal personally with any issues you have. As you can imagine, prompt deliveries are the life-blood of any reputable online retailer and, whilst 2015 saw over 98% of our deliveries coming in on time, even the very best delivery firms can occasionally fall down. Please let me know if there's anything else we can do for you. Kind regards and best wishes for the weekend. Ian Johnson Director The Tape Store

Posted 9 years ago

“Item perfect Arrived quick, get value for money.....”

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Posted 9 years ago

“Very quick service and great quality for the price. We are very pleased with the final product and Ian was very helpful throughout the process.”

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Posted 9 years ago

The Tape Store is rated 4.8 based on 1,425 reviews