The Tape Store Reviews

Name: The Tape Store
Address: 9-15 Grundy Street, Liverpool
Rating: 4.84

4.8 Rating 1,425 Reviews

99 %

of reviewers recommend The Tape Store

Company Reviews

Metrics

Info

4.8

Based on 1,425 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Tape Store:

The Tape Store is the UK's only dedicated supplier of hand held measuring tools. From tape measures and Leica DISTO laser measures to Protimeter moisture meters.

Selling to the public, trade and wholesale markets, our products are available in quantities ranging from 1 into the thousands and come with our 100% money back guarantee.

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The Tape Store 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

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“Product as described, very quick delivery”

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Posted 12 years ago

Thank you for the review Barry - I'm glad you were happy with your experience and to hear that Royal Mail delivered your packaged quickly! Please come again.

Posted 12 years ago

“I bought the retracting tape measure for my husband he was really pleased with the quality of it which was good, because I really had no idea what I was buying, delivery was also speedy.”

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Posted 12 years ago

Thank you very much for leaving a review Chris - the tape you bought for your husband is a really great model that gets a lot of positive customer feedback. I hope it gives him years of reliable service!

Posted 12 years ago

“Good tape for the price. Excellent service from the vendors. Highly recommended”

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Posted 12 years ago

Thanks Robert, we really appreciate you taking the time to leave a review. I hope your Fisco tape lives up to your expectations!

Posted 12 years ago

Thanks Robert, we really appreciate you taking the time to leave a review. I hope your Fisco tape lives up to your expectations!

Posted 12 years ago

“Service was fine but product wasnt. Bought two tapes. One for myself and the other for a colleague. His lasted two weeks before the tape kinked mine last a little longer before kinking. Were both experienced cabinet makers 50 years experience between us so know how to handle a tape measure. We feel weve wasted 25 quid and are looking for replacement.”

Helpful Report

Posted 12 years ago

Hi Ray, I'm sorry to hear you had a problem with your tapes. That's not something we see very often with that particular brand but I can fully appreciated your frustration. Unfortunately we have no record of you getting in touch to tell us of your problem? We have a 100% Money Back Guarantee on all faulty products and would have replaced them free of charge, picking them up and replacing them by courier the next working day. I'll drop you a line very shortly to arrange for either a refund or a replacement - whichever you'd like. I'd also like to take the opportunity to thank you for complimenting our service. Many thanks, Ian Johnson

Posted 12 years ago

“I found the site very easy to use and I got a great price on the tape measure I was looking for. Would definitely recommend.”

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Posted 12 years ago

The Tape Store is rated 4.8 based on 1,425 reviews