The Tape Store Reviews

Name: The Tape Store
Address: 9-15 Grundy Street, Liverpool
Rating: 4.84

4.8 Rating 1,439 Reviews

99 %

of reviewers recommend The Tape Store

Company Reviews

Metrics

Info

4.8

Based on 1,439 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About The Tape Store:

The Tape Store is the UK's only dedicated supplier of hand held measuring tools. From tape measures and Leica DISTO laser measures to Protimeter moisture meters.

Selling to the public, trade and wholesale markets, our products are available in quantities ranging from 1 into the thousands and come with our 100% money back guarantee.

Visit Website

The Tape Store 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“received wrong item,emailed them and never got a reply”

Helpful Report

Posted 9 years ago

Hi Mr Adair, Thank you for your review and sorry for the delay in coming back to you. We have looked into your comments and indeed the images provided by the manufacturer for the tool you ordered do show magnets on the side. The BMI part number that you ordered however does not however have magnets but we agree that the images do not give this impression. We have amended the images on our site so they accurately reflect the difference between the two models and as will send out today the more expensive magnetic version so you can make use of this feature. As a gesture of goodwill you can also keep the non-magnetic version which was originally shipped. We hope this is OK and if you have any further questions then please do not hesitate to contact us on 0151 7241347. Once again please accept our apologies for any inconvenience that this issue may have caused. The Tape Store Team

Posted 9 years ago

“No problem ordering item. Courier service from UPS poor, left a card with a number scribbled on it that I couldn't read and no other information filled in. Checked with both neighbours and they haven't got the item. UPS did not return Friday so I think that I will be chasing around the houses to find out where it is. Pop”

Helpful Report

Posted 9 years ago

“They were very efficient and resourceful. Excellent technical support.”

Helpful Report

Posted 9 years ago

“I had lost a special tape measure which showed the internal measure in a clear window on top. I looked many places for it and then found the Tape Store. Not only did it have one just like mine it had one better: a unique internal/external tape measure that also has a digital readout, centre point calculator etc etc. I got the latter. I must say it did take a while to arrive so it would be good to get a message such as "we're waiting for your order to come in." But other than that, great. Need a tape measure? Look here first!”

Helpful Report

Posted 9 years ago

“Product was faulty. They had sent UPS to pick it up and send me a replacement! Never materialised so had to instigate a complaint with PayPal to retrieve money! Eventually got a full refund! Poor customer service!”

Helpful Report

Posted 9 years ago

“Seeking a Leica Runner 24 kit on Tapestore online but it was out of stock. Rang to check when in stock and received immediate assistance- the product was sourced and I received it as promised next day. Service provided by staff was not only expedient but knowledgable and friendly.”

Helpful Report

Posted 9 years ago

“it was easy to order, free and prompt delivery”

Helpful Report

Posted 9 years ago

“Tapes are great value for money. Very fast delivery. Very professional Seller.”

Helpful Report

Posted 9 years ago

“Arrived quickly very happy with service and the tape was as expected. Many thanks”

Helpful Report

Posted 9 years ago

“on your web site it was clear that if order was placed early in the day next day delivery would be fulfilled. I anticipated this and waited in all day and in fact missed a social occasion in case the delivery came. It did not but arrived the following morning around 10 am (Saturday). Fortunately my wife was in to accept. I was not happy in the circumstances as you can imagine. you must not make promises that cannot be fullfilled”

Helpful Report

Posted 9 years ago

“Quick and efficient delivery”

Helpful Report

Posted 9 years ago

“Fast, efficient service.”

Helpful Report

Posted 9 years ago

“Easy to order, competitive price and quick delivery.”

Helpful Report

Posted 10 years ago

“YOUR SERVICE IS EXCELLENT, ITS A SHAME WE CANT SAY THE SAME ABOUT THE UPS COURIER SERVICE ABSOLUTELY DIABOLICAL NOT EVEN AN APOLOGY JUST LIES.”

Helpful Report

Posted 10 years ago

“I ordered a tape, you sent it. What more can I say ????”

Helpful Report

Posted 10 years ago

“Very fast and reliable service great tapes too”

Helpful Report

Posted 10 years ago

“Placed an order for a Bahco LTS 100m tape for our Archery Club, and immediately received a call from the company advising that the last stock item had just been sold so they needed to get some more in. The tape arrived just a day later and all I can say is that this is some of the best Customer Service I have received in a very long time..... well done and The Tape Store deserve recognition for this exceptional service. Neil Lockhart, Devizes Bowmen”

Helpful Report

Posted 10 years ago

“Quick efficient delivery”

Helpful Report

Posted 10 years ago

“fast, efficient service, first class product”

Helpful Report

Posted 10 years ago

“Delivery when promised, very well packaged, would order from again.”

Helpful Report

Posted 10 years ago

The Tape Store is rated 4.8 based on 1,439 reviews