Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.61

4.6 Rating 1,001 Reviews

91 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 1,001 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Stone & Garden Direct 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The assistant who helped with my order was very helpful and polite and the order was delivered on time.”

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Posted 2 years ago

Hi Paul, Thank you for taking the time to leave us a 5-star review, I think it was myself that helped you with the order so I'm glad you had a positive experience overall! 😃

Posted 2 years ago

“Great customer service, my slate was dispatched quickly and arrived exactly when advised.”

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Posted 2 years ago

Thanks Mark for the feedback, glad you're happy with your order!

Posted 2 years ago

“Stones arrived in good condition. The delivery driver was really helpful and tried his best to move the stones where I needed them. I will definitely order again in the future”

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Posted 2 years ago

Thank you for taking the time to leave us a review Jessica, we appreciate the 5-stars and that you were happy with everything! We look forward to receiving future orders from yourself! 😃

Posted 2 years ago

“Excellent customer service, a very personal experience and great product.”

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Posted 2 years ago

Thank you for taking the time to leave us a review Roger, we're super happy you're glad with all the orders you've placed with us recently!

Posted 2 years ago

“Moonstone We have had several deliveries from this company always on time drivers are pleasant and helpful The stone us exactly as described ❤️”

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Posted 2 years ago

Thank you for taking the time to leave us a review, I'm so glad you're happy with the Moonstone gravel you've purchased. I'll pass on the good feedback to the delivery depot that looks after your postcode area regarding the delivery drivers. We look forward to receiving any other future orders from yourself! Jacqui

Posted 2 years ago

“Prompt delivery, very pleased with the stones. Will be perfect for my garden”

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Posted 2 years ago

Thank you for the review Jenny! We'd love to see some photos of how you've used the rockery once it's all laid (our email address if you do want to send any is sales@stoneandgarden.co) 🙂

Posted 2 years ago

“Delivery on time, product quality absolutely brilliant will definitely recommend.”

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Posted 2 years ago

We appreciate you taking the time to leave us a 5-star review!

Posted 2 years ago

“Excellent customer service, couldn’t have been more helpful, competitive prices and fast delivery. Highly recommended.”

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Posted 2 years ago

What a lovely review Charles, we really do appreciate it! Thanks for the 5 stars! 🙂

Posted 2 years ago

“Great service - simple to order, great product delivered quickly.”

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Posted 2 years ago

Thank you Richard for taking the time to leave us a 5-star review 🙂

Posted 2 years ago

“The gravel I ordered is exactly as expected. I had an issue with the delivery where both bags had been split in transit which is not directly Stone and Gardens issue, however the customer service department were fantastic in resolving my issue. Would definitely recommend, especially being £10 a bulk bag cheaper than the company I used previously.”

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Posted 2 years ago

Hi Natalie, Thank you for taking the time to leave us a 5-star review given that you had issues with the haulage side of things! We appreciate the feedback and look forward to receiving any future orders from yourself! Thanks again, Jacqui

Posted 2 years ago

“Very good delivery and goods”

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Posted 2 years ago

Thank you for taking the time to leave us a 5-star review, we do appreciate it.

Posted 2 years ago

“The ordering process was simple, friendly delivery on time and the product is good quality”

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Posted 2 years ago

What great feedback David, I'm really glad you're happy with everything from ordering online to receiving your delivery. We'd love to see some photos of your completed project once it's done if you'd be happy to share them with us? Our email address if you are is sales@stonenandgarden.co Have a great weekend, Jacqui

Posted 2 years ago

“Great price and just what I needed. Will be ordering more. Thanks”

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Posted 2 years ago

Morning Paul, Thanks for taking the time to leave us a review & the 5 stars! Looking forward to receiving your further orders once you're ready. Have a great weekend, Jacqui

Posted 2 years ago

“Great product and fantastic service & delivery”

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Posted 2 years ago

Thank you for the 5 stars Mark! Hope we can help with any future orders you may have!

Posted 2 years ago

“Everything went smoothly and we were informed of our delivery’s progress, which was just as well as it came a day earlier than anticipated! The delivery driver was very helpful and the stone met our expectation. Thank you.”

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Posted 2 years ago

Thank you for the 5-star review Judith, we're really glad you was happy with everything and the delivery depot in your area was super efficient and got your order to you earlier than planned! Have a great week! Jacqui

Posted 2 years ago

“Really good, arrived on time and put so car could still be parked on drive”

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Posted 2 years ago

Thank you for taking the time to leave us a company & product review, we appreciate the feedback! Glad to see the gravel laid also. Have a great week!

Posted 2 years ago

“I have ordered from this company multiple times now, the delivery driver remembers me now! The product is exactly how I expect every time and it is easy to order and it comes on the delivery date I choose. The delivery people have been lovely, friendly and helpful too”

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Posted 2 years ago

Hi Alison, Thank you so much for taking the time to leave us a FAB review! We love that you're happy with everything each time you order from us! 😁 It'd be great when you have a moment if you could send us over any photos you have of the cobbles & granite to see how you've utilised them, we could add them to our website/social media gallery! (if you're happy to do this our email address is sales@stonenandgarden.co) Hope you have a great weekend! Jacqui

Posted 2 years ago

“Service is quick, efficient . Materials I ordered have been good quality and delivery faultless This is the 3rd time The Stone and garden company has supplied me with the materials I needed for my garden and will definitely use them again.”

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Posted 2 years ago

Hi Barry, Thank you so much for taking the time to leave us a review & the 5 stars you've given, it's always great to hear from customers (especially returning ones like yourself!) It'd be great when you have a moment if you could send us over any photos you have of the Polar White laid to show how/where you've used it that we could add to our website/social media gallery! (if you're happy to do this our email address is sales@stonenandgarden.co) Hope you have a great weekend!

Posted 2 years ago

“Nice stone , Looks well . I got the rainbow colour ,it is a good mix. Delivery was good - helpful driver.”

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Posted 2 years ago

Super happy you're glad with your order Rex! Blossom is such a lovely looking gravel with the mix of colours. When the gravel has been laid we'd love to see some photos of it if you'd be happy to share these with us? (our email address is sales@stoneandgarden.co) Thanks, Jacqui

Posted 2 years ago

“Easy to order, kept updated , delivered with a good company who rang 20 minutes before delivery to check where to place. Hassle free.”

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Posted 2 years ago

Hi Steven, thank you for taking the time to leave us a great review! When the gravel has been laid we'd love to see some photos of it if you'd be happy to share these with us? (our email address is sales@stoneandgarden.co) Thanks, Jacqui

Posted 2 years ago

Stone & Garden Direct is rated 4.6 based on 1,001 reviews