Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.62

4.6 Rating 993 Reviews

91 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Stone & Garden Direct 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering, excellent product, very reasonably priced. Good communication and delivery. I’m absolutely delighted with the purchase and wouldn’t hesitate to purchase from them again and recommend them to anyone.”

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Posted 9 months ago

We're really pleased to hear you're happy with everything Andrew! Please feel free to send us some photos of how you've displayed the black cobbles if you like to sales@stoneandgarden.co Thanks again for taking the time to leave us a great 5-star review! Jacqui.

Posted 9 months ago

“To begin with, I ordered a sample bag to see if the gravel was what I wanted. It would have been nice if you were discounted that amount if going on to purchase a jumbo bag,but that's just my opinion. The gravel is as described on their website & it was delivered on my chosen day. It would have been helpful to know if it would be am, or pm, but sadly the tracking doesn't show it & even by ringing they were unable to say. Overall, I am happy with my purchase & would recommend the company, thanks!”

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Posted 9 months ago

Thank you for taking the time to leave some feedback Barbara. I've passed on your comments about the tracking from UPN being quite simple and could do with more information that both you as the customer and us can see. Thanks for the any recommendations passed on! Jacqui.

Posted 9 months ago

“All arrived as agreed. Happy to use again.”

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Posted 9 months ago

Happy to hear Lee, thanks!

Posted 9 months ago

“Wonderful! The stones arrived on the date I requested. They look exactly as expected and the bag is full of stones as opposed to sand/grit. Relally happy and it has made a difference to our garden already.”

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Posted 9 months ago

Thanks for the great feedback!

Posted 9 months ago

“Great products and delivered as per schedule”

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Posted 9 months ago

“Arrived when specified. Good quality product as described. Dropped where requested. Would use this company again.”

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Posted 9 months ago

“Great company - well priced and courteous delivery.”

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Posted 9 months ago

“Great value for money, delivery drivers friendly and good communication. Have used before and will use again, and will definitely recommend to friends and family”

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Posted 9 months ago

“Delivered as stated. Excellent service throughou. Would definitely use again.”

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Posted 9 months ago

“Great value for money and no delivery charges. Always good quality gravel.”

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Posted 9 months ago

“Fast delivery, professional and great customer service. Thank you”

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Posted 9 months ago

“I am very happy with my purchase .also the delivery was good he gave me a ring to say that he was 10 minutes away .the stones look lovely in my garden just what i wanted .i would recommend this Company .Great service thank you .”

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Posted 9 months ago

“Excellent service Good value and delivered when said Top marks Would definitely recommend”

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Posted 10 months ago

Thank you David for taking the time to leave a review, I'm glad you're happy with everything! Thanks, Jacqui

Posted 10 months ago

“Absolutely spot on service from beginning to delivery, friendly helpful staff through to the delivery driver. There are still good companies out there. Price couldn’t be beaten, really good value. Would definitely use again in my next project, just need to start one now. Have recommended to friends and family”

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Posted 10 months ago

Wow thanks Joanne for a fantastic review, we really appreciate your kind comments! Please do bear us in mind for any future orders. Thanks, Jacqui

Posted 10 months ago

“Love my 10mm black basalt, finishes off my pergola area. Jacqui in particular was amazing helping with the smooth delivery. Totally recommend!”

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Posted 10 months ago

Thank you for you kind words Tabetha! Jacqui 😀

Posted 10 months ago

“Great service, arrived on time and left exactly where i asked by a frindly delivery driver. All very good”

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Posted 10 months ago

Thanks for the great feedback about the UPN delivery driver Paul!

Posted 10 months ago

“Second time we have made a purchase very happy”

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Posted 10 months ago

We love to hear from returning customers, thanks for the review Kay!

Posted 10 months ago

“Fantastic experience ordered direct online booked in day and was called 15 minutes before arrival gave driver location I wanted the stones and he put it exactly where asked Fantastic service there stones look incredible especially when caught in light will be ordering an additional bag to complete back garden later in year”

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Posted 10 months ago

Thank you for such a great review Chris! I'll pass on your comments to the delivery depot about the driver being really helpful! We look forward to receiving any future orders from you 😀 Thanks, Jacqui

Posted 10 months ago

“Customer Service was excellent, the young lady was professional and knowledgeable. Delivery was on time, driver extremely friendly. Stones look great, we'll worth the money.”

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Posted 10 months ago

“I've used Stone and Garden a few times over the years and always found their service to be impeccable, the products as described and the price competitive”

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Posted 10 months ago

Stone & Garden Direct is rated 4.6 based on 993 reviews