Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.61

4.6 Rating 1,002 Reviews

90 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 1,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Stone & Garden Direct 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, I usually rely on a local supplier unrtil I found they had no stock, I had thought i was also getting the best price until I spoke to Stone and Garden. I was delighted that the product i required was available and at a great price. Delivery was prompt and on time. Many thanks and look forward to ordering from you again. Roy Pearson DIY enthusiast and Chartered Surveyor.”

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Posted 10 years ago

Mr Pearson, thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the service. If there is ever anything we can do for you then just give us a call.

Posted 10 years ago

“The service we received was excellent. Easy to order online and delivery by experienced professionals. We received a phone call to confirm the delivery within half an hour of placing the order whilst giving further information regarding accessing the property. The stone we ordered was a perfect match to the one advertised on the web site at a very competitive price, which included the delivery charge. We have recommended The Stone & Garden co. to our friends who own a ground works business, they too intend to ordered goods on the basis of our feed back.”

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Posted 10 years ago

Lyn Kilgariff, we appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You.

Posted 10 years ago

“After lots of research into price we ordered three tons of Cotswolds Chippings which were delivered within 2 days. The price and quality of the chippings is excellent and we will be ordering more. I'd have no hesitation recommending this company.”

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Posted 10 years ago

Thank you Brigitte Rushmore for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know.

Posted 10 years ago

“Very good service!!”

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Posted 10 years ago

Mr Mak, thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with service you received. If there is ever anything we can do for you then just give us a call.

Posted 10 years ago

“Ordering was easy, stones arrived on time and were exactly what we wanted. Would use Stone and Garden again.”

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Posted 10 years ago

Thank you Lynette Kemp for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know.

Posted 10 years ago

“Excellent price-stones were delivered quicker than expected. Will use again.”

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Posted 10 years ago

Thank you Keith, Your feedback is very much appreciated. We look forward to doing business with you again in the future. Kind regards, The Stone and Garden Company

Posted 10 years ago

“this is the first time i have ordered from this company and i must say that the staff are very polite and the prices were very good. i had one small problem with the delivery.the staff were on the phone to the courier company straight away and sorted it.well done and thanks.”

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Posted 10 years ago

Hi Andy, Thank you for your kind words. We are very grateful that you have taken the time to write to us your feedback. All feedback is important to us and helps us to improve on the service our customers receive. Thanks again. Kind regards, The Stone and Garden Company

Posted 10 years ago

“I purchased a bulk bag of slate. Communication regarding the delivery was excellent, the delivery arrived on time and the driver was brilliant......helpful, accommodating and friendly. The slate was good quality although there was quite a lot of very small slate which I was unable to use and had to be sieved to ensure it didn't go on the garden. Obviously this was quite time consuming. I do appreciate that this is a natural residue however you should be aware of this when ordering, factoring in the extra time needed to remove if necessary. Overall the experience was very good and I would recommend this company.”

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Posted 10 years ago

Hi Tara, Thank you for you feedback and we really appreciate your recommendation. As a company we work hard together to try and give our customers the best products and service. On all our product pages in the description there is a section about size which says ' Please be aware that there may be a slight variation in the size, shape and colour of this material as it is a naturally quarried product.' Every day we are trying new ways to better ourselves, so all our reviews are really important to us and are all taken on board. Kind regards, The Stone and Garden Company

Posted 10 years ago

“Easy ordering; good price; delivered on time. I was a bit disappointed in the shade of the chippings however that's the risk you have to take when buying a natural product on-line.”

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Posted 10 years ago

“Value for money Delivered as agreed Would use you again We'll done”

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Posted 10 years ago

Hi Bernard, Thank you for your feedback. All comments are very much appreciated. Happy to hear everything was ok for you. Kind regards, The Stone and Garden Company

Posted 10 years ago

“very good price and very fast delivery also delivery driver was very good and put the stones where we wanted even though was no the most convenient place for him”

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Posted 10 years ago

Hi Kevin, Thank you for your feedback. We are glad you was happy with your service. Kind regards, The Stone and Garden Company

Posted 10 years ago

“Good quality Cotswold chippings, well priced and delivered quickly and efficiently. I will use this company again.”

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Posted 10 years ago

Hi Richard, Thank you for your kind comment. We are happy everything went smoothly. Kind regards, The Stone and Garden Company

Posted 10 years ago

Stone & Garden Direct is rated 4.6 based on 1,002 reviews