Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.61

4.6 Rating 1,004 Reviews

90 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 1,004 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Stone & Garden Direct 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. delivered on time by very helpful driver who managed to get pallets onto my drive. Pebbles of very good quality and generous bag size. Good value as well, £20 a bag less than other companies sells simular product. Firsr class seller.”

Helpful Report

Posted 3 years ago

Thanks for the 5-star review Paul about your order, I'm glad you're happy with everything overall. We'd love to see some photos of your completed project that you'd be happy to share with us for our product pages & social media (our email address is sales@stoneandgarden.co). Thanks, Jacqui

Posted 3 years ago

“Lovely chap who delivered the cobbles and great product”

Helpful Report

Posted 3 years ago

Thanks for the 5-star review! We'd love to see some photos of your completed project that you'd be happy to share with us for our product pages & social media (our email address is sales@stoneandgarden.co). Thanks, Jacqui

Posted 3 years ago

“Ordered 2 850lbs bags of moonstone chippings. great price plus delivery was tracked with regular updates. Arrived when expected. I would not hesitate to use them again Should the need arise.”

Helpful Report

Posted 3 years ago

Thanks for the 5-star review, glad you're happy with everything! We'd love to see some photos of your completed project that you'd be happy to share with us for our product pages & social media (our email address is sales@stoneandgarden.co). Thanks, Jacqui

Posted 3 years ago

“Really easy to order on line. I was kept in touch about delivery times leading up to the delivery date. Very polite delivery driver, asked where I wanted the delivery placing. I ordered the Alpine blue and white mix in the bulk bag and they look amazing in my back garden and under my front window. I am really pleased with my overall experience of the company and the quality of the product. I will definitely recommend to others and use you again should I need anything else.”

Helpful Report

Posted 3 years ago

It's great to hear everything went well for you Jo so thank you for the 5 stars! Alpine Blue is one of the popular products we have, it's such a nice blend isn't it! We'd love to see some photos of your completed project that you'd be happy to share with us for our product pages & social media (our email address is sales@stoneandgarden.co). Thanks, Jacqui

Posted 3 years ago

“I spoke to Stone & Garden to clarify the Cotswold Stone size and they informed me I had to place the order via the website. The order was easy to place. I placed the order on the Monday and the stones arrived in the Wednesday. I was informed by both email & text of the 2 hour delivery slot. The stones arrived on time in a bulk bag on a pallet. The stones were ideal, a good size and around 30 pieces totalling 800kg. Great customer service, quick delivery and stones were within the specification provided”

Helpful Report

Posted 3 years ago

Wow what a great detailed review, thanks, Pete! We're always happy to help with any questions to make sure you're ordering the right product for what you need, also great to hear your delivery went all okay with no issues! We'd love to see some photos of your completed project that you'd be happy to share with us for our product pages & social media (our email address is sales@stoneandgarden.co). Thanks, Jacqui

Posted 3 years ago

“No problem just what I expected, and your driver put them where I wanted them. They look great, in situ.”

Helpful Report

Posted 3 years ago

Thanks for taking the time to leave us a review! We'd love to see some photos of your completed project that you'd be happy to share with us for our product pages & social media (our email address is sales@stoneandgarden.co). Thanks, Jacqui

Posted 3 years ago

“Easy ordering, helpful & reliable delivery and product as described. Very happy, thank you.”

Helpful Report

Posted 3 years ago

We're glad you're happy with your order & delivery, thank you for the review. We'd love to see some photos of your completed project that you'd be happy to share with us for our product pages & social media (our email address is sales@stoneandgarden.co). Thanks, Jacqui

Posted 3 years ago

“Perfect thanks so much 🙏”

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Posted 3 years ago

Thanks for the 5-star review Leighanne, super happy you're pleased with everything! Jacqui 😊

Posted 3 years ago

“Excellent quality and on time delivery.”

Helpful Report

Posted 3 years ago

Thanks for taking the time to leave us a 5-star review! Jacqui 😊

Posted 3 years ago

“Excellent efficient company to deal with delivery man always goes the extra mile to ensure he gets the order to us despite having to work around blockages made by neighbours. Product arrives when requested within a defined slot. Highly recommended.”

Helpful Report

Posted 3 years ago

Thanks for the lovely review Louise, glad you're happy with everything! We'd love to see some photos of your completed project that you'd be happy to share with us for our product pages & social media (our email address is sales@stoneandgarden.co). Thanks, Jacqui

Posted 3 years ago

“My experience with the company this time was great. Even though the delivery could not be made on the scheduled date, I was contacted by the courier with apologies and they explained the situation with their drivers, delivery was then made promptly the following day. The stones are great and just what I ordered. Will definitely buy again from the company.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a lovely 5-star review Olumide, we look forward to receiving future orders from you. Once you've completed your project we'd love to see any photos of it you'd be willing to share, email us at sales@stoneandgarden.co Thanks, Jacqui

Posted 3 years ago

“10/10 would recommend”

Helpful Report

Posted 3 years ago

Thanks for the review Lorna. Once you've completed your project we'd love to see any photos of it you'd be willing to share, email us at sales@stoneandgarden.co Thanks, Jacqui

Posted 3 years ago

“Great product and delivered as promised”

Helpful Report

Posted 3 years ago

Thanks for the review & 5 stars Ian. Once you've completed your project we'd love to see any photos of it you'd be willing to share, email us at sales@stoneandgarden.co Thanks, Jacqui

Posted 3 years ago

“Excellent service, delivered on time and really pleased with the product”

Helpful Report

Posted 3 years ago

Hi Hayley, thank you for the review & 5 stars 😊 Once you've completed your project we'd love to see any photos of it you'd be willing to share, email us at sales@stoneandgarden.co Thanks, Jacqui

Posted 3 years ago

“Superb... Really good price, excellent comms, delivery was exactly as expected. Very good experience, will use them again!”

Helpful Report

Posted 3 years ago

Thank you for the 5 stars Paul, I'm glad you're happy with everything! We look forward to helping you with future orders 😊 Once you've completed your project we'd love to see any photos of it you'd be willing to share, email us at sales@stoneandgarden.co Thanks, Jacqui

Posted 3 years ago

“Good service. Exactly what we wanted.”

Helpful Report

Posted 3 years ago

Thank you for the 5-star review, it's much appreciated! Once you've completed your project we'd love to see any photos of it you'd be willing to share, email us at sales@stoneandgarden.co Thanks, Jacqui

Posted 3 years ago

“Perfect from start to finish, updated throughout delivery process Ordering was simple and easy. Highly recommend 10/10 from me”

Helpful Report

Posted 3 years ago

What a lovely review, thank you Daniel! 😄 We hope we can help you with any future orders you have! Thanks, Jacqui

Posted 3 years ago

“From ordering the product, to delivery, cannot be faulted. The cobbles are exactly as described and perfect for the job.”

Helpful Report

Posted 3 years ago

So glad you're happy with everything Michelle, thank you for the 5 stars! Once you've completed your project we'd love to see any photos of it you'd be willing to share, email us at sales@stoneandgarden.co Thanks, Jacqui

Posted 3 years ago

“Quick order easy delivery and most important quality stone :)”

Helpful Report

Posted 3 years ago

Appreciate the 5-star review, thank you! Once you've completed your project we'd love to see any photos of it you'd be willing to share, email us at sales@stoneandgarden.co Thanks, Jacqui

Posted 3 years ago

“Got sample sent in advance. Was happy with sample and ordered 2 bags. Was able to organise specific day for delivery, and was contacted on the day by courier to double check all was ok. Was waiting on driveway for me getting home. All very easy and happy with service. Stones look great and I have some left over!”

Helpful Report

Posted 3 years ago

What a lovely review you've left us, Paul, thank you! I'm glad you were happy with everything from the samples right up to the bulk bags being delivered. Once you've completed your project we'd love to see any photos of it you'd be willing to share, email us at sales@stoneandgarden.co Thanks, Jacqui

Posted 3 years ago

Stone & Garden Direct is rated 4.6 based on 1,004 reviews