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Stone & Garden Direct Reviews

4.6 Rating 1,001 Reviews
91 %
of reviewers recommend Stone & Garden Direct
4.6
Based on 1,001 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Stone & Garden Direct Reviews
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Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Anonymous
Anonymous  // 01/01/2019
Efficient delivery by a good man
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Posted 7 years ago
Great products at really good prices have ordered more as I was so pleased.
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Posted 7 years ago
The slates arrived on time and were of good quality
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Posted 7 years ago
Ordered online on the Monday delivered to my house on the Friday fast efficient and fantastic communication
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Posted 7 years ago
Great prices and quick delivery. The quality of the stones is really good.
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Posted 7 years ago
Quick and easy transaction.
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Posted 7 years ago
Soil was fantastic quality will order again.
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Posted 7 years ago
Great product fast delivery
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Posted 7 years ago
Nice gravel, arrived when and where requested. Great service, will use again for decorative gravel.
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Posted 7 years ago
The Stone and Garden Company were ok. However they use an inappropriate delivered company. I ordered 9 bags of granite, the guy came with a pallet mover (which wasn’t even battery assisted) which would only be suitable for a concrete floor. Not only that they are not allowed or insured to drive on the driveway, so on two occasions they chose to completely block the only footpath instead of reversing on a large loose stone type drive. Stone and Garden were not interested in my complaint about this, I assume they get that a lot. This issue is easily solved by having smaller trucks, powered pallet hand movers, reversing into the drive, or using hi ab trucks for larger ordered. So I would say if you needed more then one or two bags at a time, I would look for a company which doesn’t use the cheapest carriers, and is geared up for moving 1 tonne bags.
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Posted 7 years ago
Easy website to find what I wanted. Friendly customer service to place my order. Delivery fast and efficient. Really pleased with purchase and service received.
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Posted 7 years ago
Excellent service ss always
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Posted 7 years ago
Very easy website to use , can choose your delivery day , always delivered on the day they say ,
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Posted 7 years ago
Excellent service plus delivery driver really helpful
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Posted 7 years ago
Great quality gravel and good quantities in the ton bags!! On time so didn’t slow the job
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Posted 7 years ago
Ordered a sample of some stone and to this day it still hasn’t arrived. Very poor Would not recommend to anyone
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Posted 7 years ago
Brilliant service, extremely helpful from start to finish. Excellent company. Will definitely use them again.
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Posted 7 years ago
Alison, thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the goods you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company
Posted 7 years ago
Excellent from start to finish. Customer service was helpful and friendly. Delivery arrived on time. I’ve now placed another order. Definitely recommend.
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Posted 7 years ago
Thank you Elizabeth for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company
Posted 7 years ago
The bag of gravel was dropped right in the middle of my entrance right at the road edge! We couldn't get in the drive so had to park at road until my friend had to use his landrover and shift gravel with his bumper out of the way!
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Posted 7 years ago
Excellent price fast delivery. Delivery driver was a star.
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Posted 7 years ago
Stone & Garden Direct is rated 4.6 based on 1,001 reviews