Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.62

4.6 Rating 993 Reviews

91 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Stone & Garden Direct 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice gravel, arrived when and where requested. Great service, will use again for decorative gravel.”

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Posted 7 years ago

“The Stone and Garden Company were ok. However they use an inappropriate delivered company. I ordered 9 bags of granite, the guy came with a pallet mover (which wasn’t even battery assisted) which would only be suitable for a concrete floor. Not only that they are not allowed or insured to drive on the driveway, so on two occasions they chose to completely block the only footpath instead of reversing on a large loose stone type drive. Stone and Garden were not interested in my complaint about this, I assume they get that a lot. This issue is easily solved by having smaller trucks, powered pallet hand movers, reversing into the drive, or using hi ab trucks for larger ordered. So I would say if you needed more then one or two bags at a time, I would look for a company which doesn’t use the cheapest carriers, and is geared up for moving 1 tonne bags.”

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Posted 7 years ago

“Easy website to find what I wanted. Friendly customer service to place my order. Delivery fast and efficient. Really pleased with purchase and service received.”

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Posted 7 years ago

“Excellent service ss always”

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Posted 7 years ago

“Very easy website to use , can choose your delivery day , always delivered on the day they say ,”

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Posted 7 years ago

“Excellent service plus delivery driver really helpful”

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Posted 7 years ago

“Great quality gravel and good quantities in the ton bags!! On time so didn’t slow the job”

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Posted 7 years ago

“Ordered a sample of some stone and to this day it still hasn’t arrived. Very poor Would not recommend to anyone”

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Posted 7 years ago

“Brilliant service, extremely helpful from start to finish. Excellent company. Will definitely use them again.”

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Posted 7 years ago

Alison, thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the goods you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 7 years ago

“Excellent from start to finish. Customer service was helpful and friendly. Delivery arrived on time. I’ve now placed another order. Definitely recommend.”

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Posted 7 years ago

Thank you Elizabeth for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 7 years ago

“The bag of gravel was dropped right in the middle of my entrance right at the road edge! We couldn't get in the drive so had to park at road until my friend had to use his landrover and shift gravel with his bumper out of the way!”

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Posted 7 years ago

“Excellent price fast delivery. Delivery driver was a star.”

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Posted 7 years ago

“Excellent company good quality without compromising on the cost”

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Posted 7 years ago

“Fabulous service delivery chap very patient and accommodating”

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Posted 7 years ago

“Purchase of our shed was great, price amazing and delivery spot on.”

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Posted 7 years ago

“Delivered two days after I ordered ,driver was very helpful got the slate were I wanted it even though it was going over the old slate.”

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Posted 7 years ago

Thank you for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 7 years ago

“My order was delivered on time and as stated very pleased with my order”

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Posted 7 years ago

“First time used but not the last. Ordered online and everything straight forward. Great company and a pleasure to deal with”

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Posted 7 years ago

Thank you Stuart for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 7 years ago

“Easy to order online, delivery instructions were clear. Stones arrived on time and quality was very good.”

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Posted 7 years ago

Thank you Jane for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 7 years ago

“The service was amazing and the stone is just what I needed to top up my drive. I will comeback to you for more stone.”

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Posted 7 years ago

Thank you Chris for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 7 years ago

Stone & Garden Direct is rated 4.6 based on 993 reviews