Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.61

4.6 Rating 1,001 Reviews

91 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 1,001 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

Write Your review

Tell us how Stone & Garden Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Stone & Garden Direct 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and stress free order and delivery. Simple ordering process, excellent delivery service and very pleased with the smaller sized plum slate ordered. Thank you”

Stone & Garden Direct 5 star review on 26th September 2018

Helpful Report

Posted 6 years ago

Thank you Phil, for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Excellent service from start to finish. Would recommend 100%. I have used the company again since my first order and am awaiting my delivery. They keep you updated via email and everything runs smoothly.”

Helpful Report

Posted 6 years ago

Sonia, thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the service you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Great Service highly recommend. 9n Time and efficent”

Helpful Report

Posted 6 years ago

Thank you Stephen, for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Really great service, product just as described and what we wanted and the price was fair. It would have been extra helpful if the driver could have taken back our pallet (he was still there once we cleared it) but other than that, top marks.”

Helpful Report

Posted 6 years ago

Thank you Sam, for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Right from the telephone order this company was very professional.Service excellent would not hesitate to order from them again .Thank you.”

Helpful Report

Posted 6 years ago

Hi Susan, Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the service you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Delivered in time to get the job finished off good value”

Stone & Garden Direct 5 star review on 22nd September 2018

Helpful Report

Posted 6 years ago

Hi Steven, We appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You Kind regards, The Stone and Garden Company

Posted 6 years ago

“Good value, exactly what I ordered and delivered on time”

Helpful Report

Posted 6 years ago

Thank you for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Stones were great. Slightly miffed that they can't give more precise delivery times although this may be the courier. I waited in all day and the stones arrived at 17:30. I tracked and rang during late morning and I was told it should be about 14:00. It wasn't”

Helpful Report

Posted 6 years ago

Hi Keith, Thank you for your feedback. All feedback is important to us and is taken on board to make our service a better service. Apologies for any inconvenience this may have caused. I have spoken to our delivery company and we are working hard alongside each other to reduce the risk of this happen in the future Kind regards, The Stone and Garden Company

Posted 6 years ago

“I needed black pebbles for low maintenance sunken garden, The Stone and Garden Company had what I wanted at a good price. Easy to use website. Good communications. Good customer service. Fast & friendly delivery. Would use again, & recommend!”

Stone & Garden Direct 5 star review on 19th September 2018

Helpful Report

Posted 6 years ago

Hi Dawn, thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with 20mm Black Basalt you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Brilliant, so pleased with product and service. Thank you”

Helpful Report

Posted 6 years ago

Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with 20-30mm Scottish Pebbles you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Great product, great price, great service.”

Helpful Report

Posted 6 years ago

Hi Keith, Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the 20mm Multi Mix you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 6 years ago

“I had polite, efficient service when I spoke to the person about the aggregate we chose and was equally pleased with the service, when I realised I'd ordered the wrong amount,with the efficiency with which it was rectified. Thank you if I need any more,stone and garden is where I will go and recommend them to anyone who has a need for their type of products as well.”

Helpful Report

Posted 6 years ago

Hi Peter, Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the 20mm Blossom you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 6 years ago

“very quick delivery, driver was very helpful, and all bags in good condition”

Helpful Report

Posted 6 years ago

Hi Deborah, We appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Very quick FREE delivery on bulk bag of stones for a great price. Spoke with cutomer services on delivery and they were great. Friendly and helpful. I've already recommended this company to neighbours as I was very pleased with the purchase and I will use them again. I wish all purchases online were so good.”

Helpful Report

Posted 6 years ago

Hi Roger, Thank you for writing such a positive review of The Stone and Garden Company and recommending us. We are glad that you were happy with the 20mm Red Granite you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 6 years ago

“ordered the marble stone, good quality, quick delivery, I'm very pleased”

Helpful Report

Posted 6 years ago

“So good we bought again. We ordered 850kg grey slate 40mm. Excellent quality product, communication from order to delivery was very clear, delivery time was precise with no problems. Whatever our garden and landscaping needs are in the future, we will be buying from The Stone and Garden Company.”

Helpful Report

Posted 6 years ago

Hi Kerry, Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the 40mm Grey Slate you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 6 years ago

“easy transaction good communication, highly recommended!”

Helpful Report

Posted 6 years ago

Hi Robert, We appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Great service, good customer service”

Helpful Report

Posted 6 years ago

Hi Shayne, We appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You. Kind regards, The Stone and Garden Company

Posted 6 years ago

“It was easy to find the product online and they offered the best price. I arranged delivery and was very happy with the service by the delivery driver who patiently dropped the product off in the exact location I wanted. He even, very kindly, popped by a few days later and picked up the left over pallets. Excellent service, product and price. Well done.”

Helpful Report

Posted 6 years ago

Hi James, Thank you for writing this positive review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 6 years ago

“We bought the white spar chippings and are very pleased with the result. Would have liked more of the 20mm stones in it than there is but overall impressive. We have received many favourable comments just in the few days it's been completed.”

Helpful Report

Posted 6 years ago

Hi Kevin, Thank you for writing this positive review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 6 years ago

Stone & Garden Direct is rated 4.6 based on 1,001 reviews