My Outfit Reviews

Name: My Outfit
Address: 238 New Row, Telford, TF3 4BS, Telford, Shropshire
Rating: 4.32

4.3 Rating 742 Reviews

51 %

of reviewers recommend My Outfit

Company Reviews

Metrics

4.3

Based on 742 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

My Outfit 5 star review on 2nd August 2022

Steven Hattersley

My Outfit 5 star review on 12th May 2022

Lieselotte Keegan

My Outfit 5 star review on 28th April 2022

Bonavanture Kamara

My Outfit 5 star review on 14th September 2021

Anonymous

My Outfit 5 star review on 9th September 2021

Peter Roberts Padiham Windows

Anonymous

Anonymous // 01/01/2019

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“Excellent service and return process”

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Posted 4 years ago

“fantastic shop quick delivery fits perfect”

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Posted 4 years ago

“Thanks for my item, I really love it.”

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Posted 4 years ago

“Shirts are very good quality, delivery was very quick. I will order from here again.”

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Posted 4 years ago

“Came across The Shirt Store purely by chance and so pleased I did. Bought a Guide London shirt at £15 less than anywhere else. Very quick delivery with updates at every stage and a fabulous shirt that got me many compliments at my nephew's wedding this weekend.”

My Outfit 5 star review on 22nd August 2021

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Posted 4 years ago

“Ordered a shirt for my partner and I's anniversary (which turned out to be an engagement). Paid £9 next day delivery in order for it to come in plenty of time. Was told it was dispatched for then myself having to chase it up AFTER our trip away to be told the shirt was intact out of stock and no one thought to inform me. I received a full refund, but not really the point. Poor communication and very disappointing that my partner didn't get a new shirt for this special occasion.”

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Posted 4 years ago

“Where the shirts are? I have no information or tracking code about the delivery.”

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Posted 4 years ago

“Good quality shirts ,good service ,only fault shirts packaging not worthy of the shirt”

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Posted 4 years ago

“Brilliant service, received on the date stated. Looks great”

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Posted 4 years ago

“Your expensive suit will come folded inside a cardboard box. There is no separation/protection between the suit and cardboard box. So the suit will come creased and dusty. The blazer I received came in poor condition. It's not ready to wear out of the box. I had to cut off extra strings, remove dust and creases, glue, and fluff stuck on the inner and outer part of the blazer sleeve. I contacted customer service about this issue via email. But they did not respond. I will not buy from here again.”

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Posted 4 years ago

“Stay Well Clear! They did not refund my extra items which I ordered. I ordered two waistcoats and two pair of trousers to try on and see which fits better. When I placed the order I checked via phone and the kind gentleman said no worries this happens all the time and order as you please. So I did exactly that however after keeping what fitted and returning items which didn’t fit they replied saying there was a stain as I had worn the item! I kindly pointed out if you check my order I ordered two sizes. They was having non of it! So I asked for a picture of the said stain however no picture instead you guessed it they returned the extra waist coat back! Now I have two waistcoats for the same suit of which one doesn’t even fit never mind me wearing it! This is a con of a company who don’t appreciate new customers and make up rubbish as they please. Oh and just to point out I didn’t like order two because delivery and returns are free no they not you have to pay for both and so there was no real incentive! All I will say is stay well clear keep your money safe!”

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Posted 4 years ago

“I recently placed a order for a full suit of which at the time of ordering I called to say I will be ordering different sizes due to fitting and try whats comfortable to wear. I was assured I shall be able to return and that people do this all the time. I decided to keep waistcoat 44 which I had worn at a recent wedding and return waistcoat 42 along with a pair of extra trousers I ordered. This company emailed to say we will only be refunding you on the trousers and that the waistcoat will be sent back as it has a stain mark on there! I was shocked as I never even worn this I mean how did they expect me to wear x2 waistcoats is unbelievable. After trying all efforts and being a new customer this company let me down by saying there was a stain and tag was broken when I never even could wear the item as it doesn’t even fit me! Of which I had ordered two different sizes. Now I have the return back and my suit yet you guessed it I have two waistcoats for the same suit! This was a lesson learnt well for me to never trust these individual small online retailers! They make rules as they please and don’t care about custom or new customer relationships. Stay well clear and do not purchase from them they will scam you one way or another! Unfortunately they couldn’t be bothered to reply with a picture of the supposed stain! Stay well clear!”

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Posted 4 years ago

“Good and exactly as expected”

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Posted 4 years ago

“Good selection. Fast delivery. Smooth transaction.”

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Posted 4 years ago

“Very good shirt.”

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Posted 4 years ago

“My husband loves his new shirt in the gorgeous Liberty print fabric.”

My Outfit 5 star review on 7th August 2021

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Posted 4 years ago

“My order arrived very quickly but unfortunately I had to return it due to it being damaged which was no fault of theirs. The return was handled very efficiently and I received an email the day after I posted it to say they had received it and had processed a refund.”

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Posted 4 years ago

“Last minute suit purchase for a wedding. Wanted a particular suit that wasn't in stock anywhere else and the delivery was perfectly on time, as early as it could be and fitted perfectly. Huge recommendation!”

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Posted 4 years ago

“Good quality service, good communication and goods arrived quickly.”

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Posted 4 years ago

“Sent wrong size and still no response to my email requesting a returns label.”

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Posted 4 years ago

My Outfit is rated 4.3 based on 742 reviews