My Outfit Reviews

Name: My Outfit
Address: 238 New Row, Telford, TF3 4BS, Telford, Shropshire
Rating: 4.32

4.3 Rating 731 Reviews

51 %

of reviewers recommend My Outfit

Company Reviews

Metrics

4.3

Based on 731 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

My Outfit 5 star review on 2nd August 2022

Steven Hattersley

My Outfit 5 star review on 12th May 2022

Lieselotte Keegan

My Outfit 5 star review on 28th April 2022

Bonavanture Kamara

My Outfit 5 star review on 14th September 2021

Anonymous

My Outfit 5 star review on 9th September 2021

Peter Roberts Padiham Windows

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently placed a order for a full suit of which at the time of ordering I called to say I will be ordering different sizes due to fitting and try whats comfortable to wear. I was assured I shall be able to return and that people do this all the time. I decided to keep waistcoat 44 which I had worn at a recent wedding and return waistcoat 42 along with a pair of extra trousers I ordered. This company emailed to say we will only be refunding you on the trousers and that the waistcoat will be sent back as it has a stain mark on there! I was shocked as I never even worn this I mean how did they expect me to wear x2 waistcoats is unbelievable. After trying all efforts and being a new customer this company let me down by saying there was a stain and tag was broken when I never even could wear the item as it doesn’t even fit me! Of which I had ordered two different sizes. Now I have the return back and my suit yet you guessed it I have two waistcoats for the same suit! This was a lesson learnt well for me to never trust these individual small online retailers! They make rules as they please and don’t care about custom or new customer relationships. Stay well clear and do not purchase from them they will scam you one way or another! Unfortunately they couldn’t be bothered to reply with a picture of the supposed stain! Stay well clear!”

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Posted 3 years ago

“Good and exactly as expected”

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Posted 3 years ago

“Good selection. Fast delivery. Smooth transaction.”

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Posted 3 years ago

“Very good shirt.”

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Posted 3 years ago

“My husband loves his new shirt in the gorgeous Liberty print fabric.”

My Outfit 5 star review on 7th August 2021

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Posted 3 years ago

“My order arrived very quickly but unfortunately I had to return it due to it being damaged which was no fault of theirs. The return was handled very efficiently and I received an email the day after I posted it to say they had received it and had processed a refund.”

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Posted 3 years ago

“Last minute suit purchase for a wedding. Wanted a particular suit that wasn't in stock anywhere else and the delivery was perfectly on time, as early as it could be and fitted perfectly. Huge recommendation!”

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Posted 3 years ago

“Good quality service, good communication and goods arrived quickly.”

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Posted 3 years ago

“Sent wrong size and still no response to my email requesting a returns label.”

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Posted 3 years ago

“Avoid refused to exchange my jacket which was unworn and too small, they sent it back to me after I returned it and never communicate with you and ignore all correspondence”

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Posted 3 years ago

“Very nice shirt and well made. Neck was a little small for a XL but dose not matter as not doing top button up . Alex”

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Posted 3 years ago

“Product fine. I expected packaging to be a little more than it was.”

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Posted 3 years ago

“Ordered my shirt on the 19/7 and payed 3.99 delivery charge and still waiting for it to be delivered ref web19349”

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Posted 3 years ago

“I gave 5 star's to SHIRT STORE because I received my first and second order after 3 days of purchased. Regarding the quality of the shirt, I was so 👌delighted which I then purchased my second order. I'll definitely buy more and introduce my friends. BIG THANKS AND KEEP IT ON.”

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Posted 3 years ago

“The return process was intentionally made complicated so as to discourage returns and you have to pay for returns. Good luck if you have ordered doesn’t fit.”

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Posted 3 years ago

“The quality of the suit is superb. I cannot fault it.”

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Posted 3 years ago

“Great shirt and delivered very quickly. Impressive!”

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Posted 3 years ago

“Fast delivery , amazing quality .. im looking for a particular striped shirt which i liked , wish i could get it .”

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Posted 3 years ago

“My husband loved his shirt. Ordering was a very easy process and it arrived promptly. The shirt was nearly half the price we saw in a shop so a great result. Would definitely use the shirt store again”

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Posted 3 years ago

“I ordered 5 shirts cost 161 pounds, l selected Standard delivery 3 to 5 working Days, but yet not receive them, since 3 July 2021, today is 15th July, Please Resend them OR Refund my money back to my bank account. Thanks”

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Posted 3 years ago

My Outfit is rated 4.3 based on 731 reviews