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The Rugs Warehouse Reviews

4.9 Rating 815 Reviews
99 %
of reviewers recommend The Rugs Warehouse
Company Reviews Metrics Info
4.9
Based on 815 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Rugs Warehouse Reviews

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
John
Verified Buyer
“Extensive choice. Quick delivery and rugs were very good quality and reasonably priced. Will use again”
Helpful Report
Emma
Verified Buyer
“Bought a hallway runner, much better quality than any previous companies i have bought from. Would highly recommend.”
The Rugs Warehouse 5 star review on 8th September 2023
Helpful Report
Tracey
Verified Buyer
“What a fabulous company. Great website, great product selection, good quality and value for money. But best of all is their superb customer service. I had to swap a rug for a larger size and it couldn’t have been easier. The Customer Service Team were prompt, polite, professional, patient (as I’m no good with tech) and unbelievably helpful.”
Helpful Report
Colm
Verified Buyer
“Rug delivered within 3 days and was just what I ordered. Very pleased with the purchase”
Helpful Report
Mildred
Verified Buyer
“I am delighted with my beautiful rugs, I have had a bedroom decorated with muted oriental overtones and they match in perfectly. colours exactly as shown your website, thanks again.”
Helpful Report
David
Verified Buyer
“Very quick response to our initial query regarding availability. Delivered promptly. Good communications from courier. A very nice rug, too.”
Helpful Report
Joanne
Verified Buyer
“Perfect and exactly what I wanted with great quality.”
Helpful Report
Carole
Verified Buyer
“Excellent service and wonderful choice of rugs Thankyou !”
Helpful Report
Julie
Verified Buyer
“Rug was of very high quality as promised.”
Helpful Report
Pamela
Verified Buyer
“A* customer experience. Rug arrived safely well packaged and in short time. Thank you for hassle free service”
The Rugs Warehouse 5 star review on 8th June 2023
Helpful Report
Pamela
Verified Buyer
“This is the second rug I have purchased from The Rugs Wharehouse. I found the website easy to find exactly what I needed. The rug arrived within days - I was kept well informed of the delivery date and time and it arrived within the 2 hour slot allocated. Well packaged and absolutely delighted with quality and colour. Will definitely use them again and recommend to my friends. Well done Rugs Wharehouse!!”
Helpful Report
Anonymous
Verified Buyer
“Easy ordering, fast delivery, well packaged and looks great! What more could you ask for.”
Helpful Report
Diane
Verified Buyer
“We chose our rug on line and just hoped that the colours were true and the quality was good. We were not disappointed. Thank you!”
Helpful Report
Anonymous
Verified Buyer
“I ordered two rugs for my hallway, from the Living Treasures range in rust colour, pure new wool. They arrived very quickly, and the colour and design look eleven better than in the pictures. I am very happy with the quality of these rugs and the excellent service from the company”
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Susan
Verified Buyer
“Beautiful rug extremely pleased”
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Susan
Verified Buyer
“Good quality, excellent service”
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Anonymous
Verified Buyer
“Beautiful rug, perfect for my living room. Amazing service. The Rugs Warehouse called me to arrange delivery on a day that suited us. Perfect.”
Helpful Report
Lorraine
Verified Buyer
“There was a lot of choice on the Rugs Warehouse website and I found the rug that I was looking for. Ordering was easy and it arrived very quickly. I am very pleased with both the rug and the service. I would recommend Rugs Warehouse.”
Helpful Report
Robert
Verified Buyer
“The Rugs Warehouse offered the lowest prices for Galleria rugs on the internet. Ordered late Wednesday, delivered free on Friday with excellent communications provided throughout.”
Helpful Report
Anonymous
Verified Buyer
“The Rug is ideal for our room and the service exemplary. The website was very helpful and the quality of the colour photography outstanding which is crucial when choosing an item remotely”
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The Rugs Warehouse is rated 4.9 based on 815 reviews
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