The Pi Hut Reviews

Name: The Pi Hut
Address: Mann Enterprises LTD, Homefield Road, Haverhill, Suffolk
Rating: 4.93

4.9 Rating 100,117 Reviews

98 %

of reviewers recommend The Pi Hut

4.9

Based on 100,117 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

contact@thepihut.com

The Pi Hut 5 star review on 20th September 2026

3284

Anonymous

Anonymous // 01/01/2019

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“Bought a Pi 500+ and the Pi 15" Display. both arrived the next day, suitably packaged. I will keep buying from The Pi Hut”

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Posted 6 months ago

“Excellent service, case was here in two days”

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Posted 6 months ago

“This was the third time I have ordered from PiHut and the first where I had to email you about a problem. When confirming the order on your website I noticed, too late, that the delivery address was not complete. This was confusing as I had had to type in the address twice (once for the delivery details and once to authorize payment). The address displayed on the confirmation page consisted of three lines, instead of five; specifically, the name of the bock of flats, the city and the postcode. No mention of the Flat Number or the street name (and number) of the block of flats. I immediately emailed the full details to contact@thepihut.com within seven minutes of completing the confirmation page (and realising there was a problem). The response I got appeared to come from some jobsworth to whom the phrase "customer support" had no meaning. I was told that once the confirmation page was completed no alterations were possible - as you operate on a quick turn-around with the implication that the address label had already been printed and the order was (already) heading to the delivery company. I was also told that this was made explicit in the terms & conditions. The solution offered was to wait two weeks to allow the delivery company to fail to deliver and return the consignment back to you, whereupon I could claim a refund and then reorder the items! 25 hours later I got an email from DHL (not EVRI as expected) saying that delivery would be the next day. Using the link on their email to request a change of delivery address I saw the order status was that they were just printing the address label (enough said!). Within 20 minutes I had confirmation that the relevant Flat Number and street details had been added to their address label. The consignment then arrived within 21 hours, much to the ammusement of the delivery guy over the "change" of address (since one of the original labels was not covered over by its replacement). Why couldn't (wouldn't) Pi Hut do something similar? This tale of woe does bot exactly inspire confidence. What do you think are the chances of my placing a forth order with you at some time in the future?”

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Posted 6 months ago

“The parts are very affordable with good documentation and libraries.”

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Posted 6 months ago

“Great company odered and shipped out same day, got it the following day, I needed a new UV sensor and everywhere else was going to take weeks to get to me so order off PiHut price is great and overhall service to date great. Thank you”

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Posted 6 months ago

“Always a great experience.”

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Posted 6 months ago

“The website is easy to navigate and the information was clear and accurate which helped me select the products I required. The dispatch and delivery was fast, and the item was packaged well.”

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Posted 6 months ago

“Fast shipping, great product.”

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Posted 6 months ago

“Everything was nice and easy - the Pi was delivered fast. Can't ask for better than that really :)”

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Posted 6 months ago

“Quick delivery, great service, would recommend and no hesitation to buy from them again”

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Posted 6 months ago

“Fast delivery, good prices and really helpful.”

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Posted 6 months ago

“I placed an order for a Pi 4 and sum some accessories and I couldn't believe how quickly it was delivered. Within minutes of opening the box, everything was up and running exactly as it should do. Excellent service.”

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Posted 6 months ago

“Equipment arrived promptly and good condition One item was a enclosure for 7"screen and raspberry pi - but with no instructions leaflet or on packaging otherwise all good”

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Posted 6 months ago

“Perfect as always,”

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Posted 6 months ago

“Really fast delivery and well packaged items. Cannot knock the service, and the notifications of out of stock items works well.”

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Posted 6 months ago

“My order was processed and sent quickly with the tracking details. The parcel arrived really well packaged and was super easy to set up. I ordered the desktop set and within 10 minutes, I was able to get my first look at Raspberry Pi OS. The guide that comes with the kit is really useful and very easy to follow. Even a complete stranger to the set up like me is able to get it working! Very much enjoying learning how this all works and I am looking forward to developing my setup.”

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Posted 6 months ago

“Items in stock, large product range, fast shipping, cheep prices, what more could you want.”

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Posted 6 months ago

“Really easy ordering process and quick delivery. The store has many of the quality items I use with my development work which makes it a frequent shopping destination and their prices offer good value for money.”

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Posted 6 months ago

“Awesome as always! :)”

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Posted 6 months ago

“Reasonable pricing, safe and fast shipping.”

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Posted 6 months ago

The Pi Hut is rated 4.9 based on 100,117 reviews