The Pi Hut Reviews

Name: The Pi Hut
Address: Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP, Cambridge
Rating: 4.93

4.9 Rating 93,140 Reviews

98 %

of reviewers recommend The Pi Hut

4.9

Based on 93,140 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

contact@thepihut.com

Location:

Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP
Cambridge
CB9 8QP

The Pi Hut 5 star review on 5th July 2025

Kyle W

Steven Y

The Pi Hut 5 star review on 28th June 2025

Philip J

The Pi Hut 5 star review on 27th June 2025

Daniel R

3056

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi just bought the starter kit from your site. Got the black casing. Didn't like the casing since when I put rasberry pi inside casing, it doesn't fit perfectly.”

Helpful Report

Posted 8 years ago

“This is probably the only store where you can buy Raspberry Pi Zero for its real price, especially when you order it together with the newest Raspberry Pi 3 so you can save on shipping. The main drawback is that they don't ship to the whole EU so you have to live in one of the selected countries to be able to place the order.”

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Posted 8 years ago

“the raspberry pi 3 is faster and more powerful then the other pi´s cause of new microtechnologie the CPU is very good”

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Posted 9 years ago

“The pi itself and the premade packs are nice products, but shipping was in a big envelope with everything together an no protection for the pi zero. The OTG cable I received is also faulty.”

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Posted 9 years ago

“Eh...The service is decent i guess?”

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Posted 9 years ago

“Haven't received the product yet”

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Posted 9 years ago

“I bought one pi zero, but i could not set portugal in the address, despite I made several references to it. I still did not receive my item. Anyway I inform you via the "contact me" on the site, but no answer received ...still. It is a well built site, but need a decent customer service.”

Helpful Report

Posted 9 years ago

“Tried to use it to charge my Sony XPERIA 1A phone, using a micro USB charger... Result nothing! It was as if I hadn't plugged anything in. Same with a micro USB memory stick. However, the company responded extremely quickly to my order. Excellent setvice but total failure!”

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Posted 5 years ago

“Excellent service: easy-to-navigate site, delivery was prompt. There were a few things out of stock at the time of ordering, which was annoying - I would've ordered more!”

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Posted 5 years ago

“HUB works fine but power adapter does not fit perfectly and if the cable moves there is a chance for the hub to be powered only by the Raspberry pi. When power adapter is correctly attached the hub works fine and as expected. Except this small issue, hub works as expected and delivery was fast.”

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Posted 9 years ago

“Paypal Checkout error, Order sent to wrong address. Order not received.”

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Posted 9 years ago

“Later delivery of speaker otherwise good”

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Posted 9 years ago

“Terrible range (sub 1 meter) unless you add a USB extension cable to move the receiver away from your computer, then it's fine. I tried it on a desktop and an Intel NUC and got the same problem on both.”

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Posted 9 years ago

“Received 4 pieces of (machine cut/shaped) flat plastic and a bag of screws. Absolutely nothing included to explain how to break these up and construct a case from them. I enjoy a challenge but a piece of paper with words/pics would've saved me time.”

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Posted 5 years ago

“Would have been nice to have some type of instructions - even a diagram. Whole load of screws which aren't probably needed & which terminals do i use to provide power to the fan - not exactly thrilled.”

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Posted 5 years ago

“The site keeps bugging me to submit a review, but it doesn't tell me which from among the various items I have bought this review refers to. So I have nothing to say.”

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Posted 5 years ago

“Fast delivery but some products lack descriptive material”

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Posted 5 years ago

“Already had two of these, and wanted two more, but for some reason, the PiHut restricted my purchase to just one, so I had to go back a couple of days later and order another. Two lots of postage and a slight delay to complete my project. Once the order was accepted, dispatch was very quick, 5 starts for that part of the service. The Pis, of course, are fine, and now providing worldwide radio communications via a server backbone.”

Helpful Report

Posted 5 years ago

“Package with Pi 4b, memory card etc all received and easy to setup. The Pi case runs very warm (and throttles the Pi), so swapped this out for a heatsink case.”

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Posted 5 years ago

“This is definitely a good store, but I think they can't handle it when too many people order at the same time. When they offer 10%, I made an order, which arrived only partially. I complained, and they told me what didn't arrive was out of stock... At least I got a refund, but I would have preferred to get what I ordered. I'll still most likely reorder here as they have some exclusive stuff that are quite great :)”

Helpful Report

Posted 9 years ago

The Pi Hut is rated 4.9 based on 93,140 reviews