The Phone Casino Reviews

Name: The Phone Casino
Rating: 4.26

4.3 Rating 1,227 Reviews

81 %

of reviewers recommend The Phone Casino

Company Reviews

Metrics

Info

4.3

Based on 1,227 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0208 815 5093

Email:

support@smallscreencasinos.com

Location:

Millenium House,
Ollivier Street,
Alderney
GY9 3TD

Write Your review

Tell us how The Phone Casino made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Phone Casino 5 star review on 29th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of games, fast & easy withdrawals, not to mention the free 100 spins each day in Fruit Dojo (where I have actually won free money?”

Helpful Report

(238437) - Posted 7 years ago

“Great site and great service. I’ve emailed enquiries numerous times and every time a response within 15 mins. Normally account Verification can take days on some sites this was sorted within minutes. Great games as well. Especially Moon Temple and Elvis!”

Helpful Report

Posted 7 years ago

“The phone casino are fantastic i had a small problem. I sent email got answer 10mins later. Not only was customer service quick response also very helpful. I love the vitality of games easy clear to use.”

Helpful Report

Posted 7 years ago

“Was easy to top account up play the games it so easy to use the site I really enjoy it”

Helpful Report

Posted 7 years ago

“Quick and easy Plenty of games plenty fun to have”

Helpful Report

Posted 7 years ago

Hey Keith Thank you so much for your review. Kind regards The Phone Casino

Posted 7 years ago

“Hi! I’ve use The Phone Casino for a few years now so think my review would be a valid one. In the past I’ve not been a fan of the bonuses they used to use! They listened and changed the bonus spins for the better giving everyone a chance at some free money’s! (No catches) customer service is grate, I’ve called up and emailed, both were super fast and friendly. Withdrawals are quite speedy from my experiences they are processed in about 24hrs! But, sneaky tip if you request a withdrawl on a Sunday I found it’s processed in a few hours, meaning it hits my bank Monday afternoon! Complaints and errors - over the years I’ve had a few games crash on me, taking my money but not giving the spins, every time I’ve explained what’s happened the the customer service they have got back to me super fast! Within a hour! And have always resolved the issue and some 😉. I’ve also requested some new games in the past and boom a few days later the game company I requested! Over all I’ve had some ups and downs with this casino! But as of late 2017 they turned a corner and became a grate casino purely on the customer service I’ve had from them! Please just remember to only gamble what you can afford to lose!”

Helpful Report

Posted 7 years ago

Can't say anything to that apart from.... Thank you so much! Our aim is to provide the best possible experience we can and sometimes it tales a bit of time to get it right. We hope to continue to meet your expectations and in some cases exceed them. Thank you, to you and all of our loyal players for your continued support. Kind regards The Phone Casino

Posted 7 years ago

“Free daily game gives you a great chance of winning cash to play on a variety of other games. Great promotions on deposits. Fun and enjoyable experience. Love this site.”

Helpful Report

(241780) - Posted 7 years ago

Samantha Thank you for your review. We really appreciate your comments and look forward to seeing you soon. Kind regards The Phone Casino

Posted 7 years ago

“lots of different game's love it”

Helpful Report

(164045) - Posted 7 years ago

LOVE IT! Kind regards The Phone Casino

Posted 7 years ago

“Good site, quick response by customer services. Withdrawal process simple. More withdrawal options would be good!”

Helpful Report

Posted 7 years ago

Christopher Thank you for your comments. We are just implementing a platform called Trustly for deposits and withdrawals. You'll have seen their logo before. Once that is in we have another option that we are exploring at the moment and fingers crossed I'll be able to share that with you in the near future. Kind regards The Phone Casino

Posted 7 years ago

“I am really happy with this casino. I joined recently and was lucky enough to win, so made a withdrawal. The staff were really fast in answering my questions and so helpful. I really would recommend.”

Helpful Report

Posted 7 years ago

Hi Tracy, great to hear about your win and how satisfied you are with how the Support Team helped. If you ever need any further assistance just let them know.

Posted 7 years ago

“Exceptional service and the response time is like no other! My verification was done instantly and my withdrawals have been processed same day. Couldn’t ask for a better casino! Keep up the good work and I hope to see more games as I’ll be staying at this casino for a long time”

Helpful Report

(156607) - Posted 7 years ago

Hi Brad, great to hear the service was as you would expect. If the support team can assist you at any time please do let them know :)

Posted 7 years ago

“Customer service very good just done my first withdrawal through bank option lets hope I get it quick and easy”

Helpful Report

Posted 7 years ago

Hi Samantha Thanks so much for your review. I'm sure you'll find it will be quick. Congratulations on your win. Kind regards The Phone Casino

Posted 7 years ago

“The range of games you can play and good graffics aswell”

Helpful Report

(161175) - Posted 7 years ago

Hi Naomi Many thanks for your lovely review. Watch this space as we have lots of new and exciting games about to come online. Have a great weekend. Kind regards The Phone Casino

Posted 7 years ago

“Quick and easy to register. Great variety of games. Very fast Two hour identity verification 😄. Fast communication. Less than 12 hour pending withdraw, just waiting on my money but I’m sure it’s on way I only withdrew it yesterday.”

Helpful Report

(271718) - Posted 7 years ago

Hi Claire, many thanks for the positive review. Hopefully you've received your funds by now. If you need assistance at any time going forward please do let the support team know. :)

Posted 7 years ago

Hi Claire Many thanks for your lovely review. Kind regards The Phone Casino

Posted 7 years ago

“Found phone casino to be helpful and very responsive. Happy to recommend.”

Helpful Report

(269834) - Posted 7 years ago

Hi Helen, Thank you so much for your lovely review, have a lovely day. Kind regards The Phone Casino

Posted 7 years ago

“I was very happy I had few issues with I'd requirements and this was sorted very easily thanks to the great customer support and I was able to withdraw my big winnings”

Helpful Report

(269793) - Posted 7 years ago

Hey James Congratulations on the big win! Enjoy spending it. Thanks for your review, its greatly appreciated. Kind regards The Phone Casino

Posted 7 years ago

“Can't believe I actually won £50 with for free!!!tytyyyyy phone casino 😁😁😁😘”

Helpful Report

Posted 7 years ago

Hi Vicky, great to hear and you get another chance to win again every day. Good luck with it.

Posted 7 years ago

“Quick reponse from customer services. quick withdrawls loads of games great casino”

Helpful Report

Posted 7 years ago

Hello Mr Anon Thank you so much for your review... don't be shy though .. please verify your email. We like to spread the love. See you soon and we have a great offer this weekend if you fancy some action. Kind regards The Phone Casino

Posted 7 years ago

“Great games. Great customer service. Fast withdrawal”

Helpful Report

(252913) - Posted 7 years ago

Hey Simon Many thanks for your kind review. Please share the love if / when you can, by telling others. Thanks again. The Phone Casino

Posted 7 years ago

“Nice selection of games and fast withdrawals.. very helpful with verifying account”

Helpful Report

Posted 7 years ago

HI Lavina Thank you so much for your lovely review. We'll be adding new games and features constantly so look out for some great action to come. Kind regards The Phone Casino

Posted 7 years ago

The Phone Casino is rated 4.3 based on 1,227 reviews