The Phone Casino Reviews

Name: The Phone Casino
Rating: 4.26

4.3 Rating 1,227 Reviews

81 %

of reviewers recommend The Phone Casino

Company Reviews

Metrics

Info

4.3

Based on 1,227 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0208 815 5093

Email:

support@smallscreencasinos.com

Location:

Millenium House,
Ollivier Street,
Alderney
GY9 3TD

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The Phone Casino 5 star review on 29th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lot of fun,just cant understand where i have to send my id to withdrawal first time”

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Posted 7 years ago

Hiya, If you need to send in ID please email support@smallscreencasinos.com All the information is there on the support page or call 020 8815 5093 and someone will assist you. Kind rgeards The Phone Casino

Posted 7 years ago

“I played the free daily spins and won 2nd place which was £50,I then went on to play more great games and won £190 all wager free,I couldn't believe it,the phone casino let me withdraw my winnings,it was all so easy to do, definitely recommend the phone casino,best site I've been on and thank you for my winnings.👌👌👌👍👍👍”

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(208278) - Posted 7 years ago

Hi Donna Thanks for your review. Its our new site and we have listened to all our customers that hated the old bonus system. From now on we'll only give away real money with no deposit, no wagering or play through and no restrictions on withdrawals, no other casino offers more ... trust me we've looked around. Hope you continue to enjoy our games.

Posted 7 years ago

“How long after a mobile deposit do you add funds to the account”

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Posted 7 years ago

Mobile funds are added to your account immediately as soon as we receive confirmation that the billing has been collected from your network provider. We have had issues with Vodafone recently as they are changing their permissions and limits on all their customers... not our fault just Vodafone has been vey bad at collecting payments from customers... so they have changed their system and as a result there have been some delays while Vodafone decide whether to allow payments or not. O2 had a similar issue. In short, there may be some small delays but it should be fairly instant. You can overcome this by using credit or debit cards or one of the e-wallet solutions that we offer which are instantaneous once you clear your own banks security.

Posted 7 years ago

“Easy withdrawal and Fast payment”

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Posted 7 years ago

Dear Anon Thank you for your review... there is no need to be so mysterious though :-) Kind regards The Phone Casino

Posted 7 years ago

“The Phone casino has a great selection of games and the best thing is it processes withdrawals very quickly and there is normally a pending period under 24hrs, which, is great.”

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(217021) - Posted 8 years ago

Hi Mo many thanks for your lovely comments. We are striving to improve all the time. We hope to see lots more of you. Kind regards The Phone Casino

Posted 8 years ago

Hey Mo Thanks so much for your review. We are feeling the love and hope to see you soon. Regards The Phone Casino

Posted 7 years ago

“The wagering is quite high, but I get loads of free spins from this site and met the requirements this evening, so th withdrawfor the first time you have to send id, this was sent and excepted in about 10 minutes 👍 Really happy with that! Even happier I won free money”

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Posted 8 years ago

Hi Helen, Many thanks for your review. We have listed to the many customer comments on bonuses & play through and from next week when we launch our new web site, we will be removing all the bonuses and there will no longer be any play through. Look out for details on how you can get your hands on lots of FREE cash give aways! Kind regards The Phone Casino

Posted 8 years ago

Hi Helen Have you tried our new site with our new daily free cash prizes? There is no longer any playthrough, you keep when you win and no restrictions. See some of the review above. No other casino offers you more .. believe me we have looked! We hope to see you soon. KInd regards The Phone Casino

Posted 7 years ago

“Very good was a bit scared at 1st when trying to withdraw my money. Heard loads of bad things but was all good in the end thank you”

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(209844) - Posted 8 years ago

Hey Lee Thanks for your review. As part of your feedback, can you let us know where you've heard bad things about withdrawals? The CS team are super careful to process things as quickly as possible, so we'd obviously love to make sure that all players can rest assured that we don't place any undue delays on processing. Kind regards The Phone Casino

Posted 8 years ago

“Excellent customer service and very fast payment on my withdrawal - I would recommend this to anyone !!”

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(98242) - Posted 8 years ago

“Good selection of games and withdrawals easy and quick”

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(82998) - Posted 8 years ago

Hi Clare Thank you so much for your lovely review. Kind regards The Phone Casino

Posted 8 years ago

“I love the phone casino, i was playing away cluelessly if am being honest on the jester game, and pressed to go up to next level and the 7's came in and it crashed 😂 but when i refreshed i had won £270. I love lucky reels game. In total for £20 ive won £475 so am happy. Withdrawal does take a bit of time to be processed, which is now, so just to see how long to reach my bank it takes. I like the bonuses even if i do have a playthrough it keeps me entertained.”

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Posted 8 years ago

Hi Emma Well done on your winnings. We just wanted to say thank you so much for your lovely review. Kind regards The Phone Casino

Posted 8 years ago

“Won a little bit of money really hassle free to get paid out and it cleared quickly too. Very impressed also has an amazing range of games.”

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(190924) - Posted 8 years ago

Hey Laura Thank you so much for your review. We really appreciate your comments and look forward to seeing you again. Wishing you all the best. Kindest regards The Phone Casino

Posted 8 years ago

“Fast,swift customer service !! Loads of freebies and bonuses ...what's not to like !! Great site to play on ........;)”

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Posted 8 years ago

Michelle Thank you for your lovely words. We have upgrades coming soon that we hope you'll enjoy just as much. Stay tuned :-) Have a great Bank Holiday weekend. Kind regards The Phone Casino

Posted 8 years ago

“I made a withdrawal and was in my bank within hours”

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(185030) - Posted 8 years ago

“The phone Casino is awesome .it's fun exciting an really cool too play when u are stressed.thank u”

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Posted 8 years ago

Nadia Many thanks for your review. Have a great weekend. Kind regards The Phone Casino

Posted 8 years ago

“Easy to deposit and withdraw.No problems verifying ID good selection of games and helpful friendly staff”

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Posted 8 years ago

Hi Chantelle many thanks for your lovely review. Have a great weekend. Kind regards The Phone Casino

Posted 8 years ago

“Customer service is brilliant, very quick response through email. Games seem to always play well compared to other casino sites. A lot of random bonuses, free spins and plenty of rewards to claim, brilliant! Never had any issues.”

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Posted 8 years ago

Hi Finlay Thanks so much for your review. We really appreciate your comments. Kind regards The Phone Casino

Posted 8 years ago

“Brilliant customer service, never had a problem. Good bonuses although high wagering. But games always seem to pay out! No issues at all!”

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Posted 8 years ago

“Good variety of games from 20p . Customer support is excellent very helpful which is a definetly a plus.”

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(39369) - Posted 8 years ago

Hi Kathryn Thank you so much for your lovely review. Kind regards The Phone Casino

Posted 8 years ago

“The phone casino is super brilliant service I had a withdraw £ 600, money on my bank account Lloyds TSB was really super fast very fast response when writing on email support online chat without problems I have no problems with The phone casino, high quality casino no 5 stars but 10 stars”

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(130956) - Posted 8 years ago

Hi Roman Thank you so much for your review and feedback. Kind regards The Phone Casino

Posted 8 years ago

“Really really fast customer service email replies and great selection of games. I wasn't sure how the withdrawal process worked but they guided me through it via email, just waiting to see if that part is as super fast as the customer service. Great site.”

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Posted 8 years ago

Hey Mark Thank you so much for your review. We really appreciate your comments. It makes our day. Thank you again and for your support. Kind regards The Phone Casino

Posted 8 years ago

The Phone Casino is rated 4.3 based on 1,227 reviews