The Phone Casino Reviews

Name: The Phone Casino
Rating: 4.26

4.3 Rating 1,227 Reviews

81 %

of reviewers recommend The Phone Casino

Company Reviews

Metrics

Info

4.3

Based on 1,227 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0208 815 5093

Email:

support@smallscreencasinos.com

Location:

Millenium House,
Ollivier Street,
Alderney
GY9 3TD

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The Phone Casino 5 star review on 29th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I enjoy playing the slots the customer service is brilliant I thoughilly enjoy your site”

Helpful Report

(310842) - Posted 7 years ago

“The Phone Casino has been so easy to use and great fun, right from the start. Registering was very quick and simple too. The customer support team are caring and helpful, they take the time ⌚ to solve any problems you may have.. The games are great, there are loads to choose from and fab promotions too..I love playing Fruit Dojo every day...Infact I finished first the other day and was thrilled to receive £100 prize money. The Phone Casino has got something for everyone to enjoy.. I love it.”

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(151256) - Posted 7 years ago

“Very helpful over the phone when sorting out verification and also quick withdrawal. No issues at all plus very good selection of games.”

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(260397) - Posted 7 years ago

“The whole casino app xx”

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Posted 7 years ago

Arichards, Many thanks for your review. Have a great weekend. Kind regards The Phone Casino

Posted 7 years ago

“Great choice of slots to play.shame you dont give loyal customers 20 free spins to win with.like a lot of other casino sites do.you would get more customers that way i think.”

Helpful Report

(286775) - Posted 7 years ago

Hey Garry Many thanks for your review. We are updating the bonusing scheme again over the coming months, but in the interim, look out for the cash drop prizes and the weekend free cash giveaways. Thank you again and hope you are enjoying the sunshine. Kind regards The Phone Casino

Posted 7 years ago

“Easy registration, great welcome offer and nice quick payout on winnings.... brilliant site.”

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(254922) - Posted 7 years ago

Hi Mark Thank you :-) Shameless that I am, please remember to tell your friends Kind regards The Phone Casino

Posted 7 years ago

“I've put a lot of money through but haven't been offered anything in return no free spins or bonus. I play the daily fruit dojo but can't get anywhere near the highest score how do you get to a higher score ??”

Helpful Report

Posted 7 years ago

Hi Kat Thanks for your comments. The short answer is that, its not meant to be a function of how much you deposit otherwise people who deposit more than you would be favored ahead of you. Its a random game, just like all the other games and to be fair to all players it has to be random so every player has an equal chance of winning. We've played it in the office (when testing) and trust me my scores were nothing to write home about, however, you can see clearly every day we are completely transparent about the people on the leader board and the prizes offered as well as the winners from the previous day. Our only advice is to keep playing with all the free tickets you get, everyday and good luck. We have a new game coming soon so look out for that too. Kind regards The Phone Casino

Posted 7 years ago

“Played for ages on numerous different slots. Documents checked quickly and winnings paid promptly.”

Helpful Report

(304103) - Posted 7 years ago

Hello Anon... Don’t be shy we wont bite... Thank you for your lovely review. Congrats on your win and good luck. Kind regards The Phone Casino

Posted 7 years ago

“I like the choice of slots and casino games available at the phone casino. Also the free spins is something to look forward to everyday. I also had a win and the money was in my bank within 1 day. I will continue to play at the phone casino and is one of the best online casinos I have played for a good while.”

Helpful Report

(303104) - Posted 7 years ago

Nathan You are too kind... but we love it. Have fun and thank you again. Kind regards The Phonen Casino

Posted 7 years ago

“I left a bad review before and would like to take this opportunity to apologise for the review I left regarding mobile ph deposits!! Turns out there was actually an issue with my network provider!! It has happened again since then and the phone casino team resolved the problem very quickly!! I also love the free fruit dojo game and have one a few times on it. I also like the different deposit options and have one wee smounts here and there. Great selection of games and there fun to play! Thanks again for resolving the issues I’ve had promptly and again I apologise for my last review Charlene xxx”

Helpful Report

Posted 7 years ago

Thanks for sharing the love. We are here for you in any way we can be. Thank you very much for updating the review as it sometimes goes unnoticed how hard the Customer services team work on your behalf. Have a great weekend. Kind regards The Phone Casino

Posted 7 years ago

“Love this site and had a lovely bug when yesterday let’s hope the withdrawal process is quick 😛”

Helpful Report

Posted 7 years ago

Saoirse Thank you so much for your lovely review. Withdrawals are pretty quick as long as all the ID is in place. Always contact support@smallscreencasinos.com if you have any queries. Thank you again. Have a lovely weekend. Kind regards The Phone Casino

Posted 7 years ago

“Pleasure to play with some good games on offers and sometimes some nice big wins :)”

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(156445) - Posted 7 years ago

Well done Kacey! Don't spend it all on chocolate ... ha ha Have a great week and see you soon. Thanks again Kind regards The Phone Casino

Posted 7 years ago

“Excellent games,easy to use and the one and only time i needed to talk to customer service via phone they were again excellent.Also i Love daily free chance to win real cash...not much but i won £1 on free daily spins and played on slots.great fun :)”

Helpful Report

Posted 7 years ago

Hey Dean Thanks so much for your great review. We are pleased we are doing the right things and these reviews show that we are, so we are really encouraged. We are trying to mix up the offers some more so look out in the future for the additional cash drops and weekend cash giveaways. Thanks again Kind regards The Phone Casino

Posted 7 years ago

“Very helpful”

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(245248) - Posted 7 years ago

Hey Jamie Thanks so much for your review. Have a great week. Kind regards The Phone Casino

Posted 7 years ago

“The staff online are efficient and friendly and helped me with no fuss, excellent.”

The Phone Casino 5 star review on 19th March 2018

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Posted 7 years ago

:-) The Phone Casino

Posted 7 years ago

“win made me happy”

The Phone Casino 5 star review on 14th March 2018

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(285728) - Posted 7 years ago

Made us smile too. Congratulations and thank you for your review. Kind regards The Phone Casino

Posted 7 years ago

“Since playing at Phone Casino, it's been an absolute breeze! Great games, promotions and having Fruit Dojo to play for free and chances to win free money for nothing - there is nothing bad to say. Verification is simple and the customer service is really good with keeping you up to date on the progress. Withdrawing is a doddle too and the payout time shocked me. Had a t3xt to day it was was, day after money was back in my account! Literally 2 days and my money was there. That is the best I've ever experienced from any site I've joined. I cannot recommend Phone Casino enough. Keep up the good work Guys.”

Helpful Report

(279661) - Posted 7 years ago

James All the members of the team have been rewarded with choccie biscuits . We'll most certainly keep up the hard work. Thank you very much for your very kind words sir. Kind regards The Phone Casino

Posted 7 years ago

“I received a text message from the phone casino to claim some "free spins" I was sceptical about this as with most online casino's you have to deposit before you get anything. This wasn't the case I won £20 on fruit dojo and instead of claiming my winnings I played on with the new Bruce Lee slots and to my suprise I won £298. I was over the moon with this, just in time too as my car needs a good service. I have recommended this site to all my friends and family. Thanks phone casino for a good weekend.”

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(288904) - Posted 7 years ago

Hey Martin.... that's a result! We took on board out customers comments and completely changed how we did all the bonusing and now only offer cash rewards to our players whilst trying to make it fair for all. We are thrilled you managed to win free money and spit it up into more free money. CONGRATULATIONS and thank you for your lovely review. Kind regards The Phone Casino

Posted 7 years ago

“I was very pleased with the response time and help with my id: very good service👍”

Helpful Report

Posted 7 years ago

Hi Paul Thank you for your kind words. We will be looking to make further improvements as well but really glad the new system is working well. Kind regards The Phone Casino

Posted 7 years ago

“Fast friendly service, withdrawals processed quickly without delay, has some good promotions and i feel comfortable playing my money here :)”

Helpful Report

(252147) - Posted 7 years ago

The Phone Casino is rated 4.3 based on 1,227 reviews