The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,971 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 26th May 2025

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The Pen Company 5 star review on 22nd May 2025

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The Pen Company 5 star review on 3rd March 2025

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fine quality pens at the best prices and very good service.”

Helpful Report

Posted 1 year ago

“I was so pleased to see that The Pen Company had the replacement part I needed for my Lamy pen. They must be the only company on Earth who has this stuff. When a favorite pen broke after 20+ years I was very unhappy. Nevertheless, The Pen Company came to my rescue in a super-timely fashion, devlivering from England the replacement part I needed in less than ten days. Well done, and this is especially meaningful for all pen owners who take pride in their writing instruments--trust The Pen Company. They are wonderful!”

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Posted 1 year ago

“Tom was very efficient, & pleasant.”

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Posted 1 year ago

“The right spares, the right price and delivered in a timely manner.”

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Posted 1 year ago

“Clear website, was able to complete the order by phone when there was a glitch in the online payment process. Everything received as ordered, on time and securely packaged.”

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Posted 1 year ago

“Great Price Superfast Delivery Ist Class Service”

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Posted 1 year ago

“Quick delivery and well packaged. Will derinitely but from again.”

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Posted 1 year ago

“Website & customization instructions are clear and comprehensive. Product delivered in a timely manner and as expected. Will not hesitate to order again.”

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Posted 1 year ago

“Great pen at a great price. Arrived across the pond without damage or delay.”

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Posted 1 year ago

“I am new to collecting pens. I have phoned twice, the gentleman who answered was very patient, offered advice, and was friendly. I will use the company again, prices seemed good. Mai I suggest some sort of incentive for customers”

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Posted 1 year ago

“Good service, ink works well in my fountain pen, great range of colours.”

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Posted 1 year ago

“Excellent products delivered very promptly.”

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Posted 1 year ago

“Great range at good prices Had the spares for my Lamy fountain pen which I have looked all over for. Delivered quickly. Definitely recommend”

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Posted 1 year ago

“Product as described and decent delivery time. Thanks!”

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Posted 1 year ago

“I purchased few items from The Pen Company and very happy with their products and service. Highly recommend.”

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Posted 1 year ago

“I ordered 15 Tombow ABT brush pens, they arrived speedly and all in perfect condition. Excellent price too.”

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Posted 1 year ago

“Pelikan fountain pens really are the luxury of fine writing instruments that serve both daily and occasional writing pleasures. I love shopping with The Pen Company. The service is always Perfect, fast, reliable, and the selection is excellent. Thank you yet again, for my beautiful Pelikan fountain pen!!”

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Posted 1 year ago

“cheap pen + free engraving??? literally such good value!”

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Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

“Had my Parker pen for 44years still going strong new refill arrived promptly.thank you”

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Posted 1 year ago

The Pen Company is rated 4.9 based on 8,971 reviews